In the current healthcare landscape, there has been a significant increase in digital health technology adoption, regulatory changes, and patient-centric care models. As a healthcare consultant, Judy Lindsay plays a crucial role in navigating these changes, providing strategic advice and solutions to healthcare organizations. Her focus areas include improving operational efficiency, optimizing patient care delivery, implementing health technology systems, and ensuring regulatory compliance. With her extensive industry knowledge and expertise, Judy helps organizations enhance their performance, improve patient outcomes, and achieve their strategic goals.More...
Leigh Villiers
Strategic Consultant@SCC
Verified
Habib Ali
Senior Technical Analyst@FIS
Verified
Habib Ali is a seasoned Senior Technical Analyst currently at FIS, where he leverages over a decade of experience in technical support to own, manage and support Tier 1 client needs. Renowned for his attention to detail; Habib has successfully improved efficiency, improved processes and implemented multiple strategies for clients/teams (both internal/external). His strategic vision and commitment to excellence have earned him multiple pay-rises and promotions. Outside of work, Habib is an avid mentor, passionate about nurturing the next generation of tech leaders.More...
Philip Beesley
Head of Service Management@Boeing
Verified
Philip Beesley, as Head of Service Management at Boeing, is a resilient and analytical service management leader with extensive experience driving digital transformation and enhancing IT service management and operations.
Proven ability to drive operational excellence by leading service management transformation initiatives and implementing ITSM tools like ServiceNow. Skilled at aligning service delivery with business objectives through data-driven decision-making and innovative automation initiatives. Adept at fostering collaborative relationships with stakeholders while building and mentoring high-performance teams to maintain service excellence. Committed to delivering exceptional results through a blend of critical thinking, empathetic leadership, and direct communication style.
Areas of Expertise
• Strategic Service Leadership
• IT Service Management
• Service Level Management
• Digital Transformation
• Process Optimisation
• Agile & Scrum Methodologies
• Infrastructure Management
• ITIL Versions 2,3 & 4
• ISO20000-1 Implementation
Accomplishments
• Transformed service management operations at Boeing Defence UK by leading major implementations, including the ServiceNow platform, to support innovative business engagements, and enhance operational efficiency.
• Pioneered enterprise-wide automation and systems integration initiatives that delivered substantial cost savings while improving operational efficiency across the organisation.
• Facilitated seamless client onboarding processes at SCC, consistently exceeding customer satisfaction benchmarks and establishing new standards for service excellence.
• Led Welsh Water's transformation by successfully insourcing critical IT functions and maintaining 100% achievement of priority service targets, elevating service delivery performance metrics.
• Demonstrated excellence in quality management by leading two organisations (Serco and Boeing Defence UK) to achieve ISO 20000 certification, validating best-in-class service management practices.More...
Tom Knowles
Business Strategy Lead@HP Inc
Verified
HP Inc has experienced significant growth and development over the past year, with a strong emphasis on innovation and technology advancement. Our focus on enhancing customer experience through digital transformation has yielded positive results, boosting our market position. We've successfully expanded our product portfolio, and our investment in research and development continues to drive our competitive edge. However, challenges remain in streamlining our operations and enhancing cost efficiency. Moving forward, our strategy will focus on leveraging AI and machine learning to improve operational efficiency, while continuing to innovate and expand our product offerings.More...
Matthew Bunce
CTO@CloudExec
Verified
☁️ Chief Architect / Fractional CTO with 15+ years of experience
🔐 Expert in designing secure, scalable enterprise architectures
💡 Passionate about leading digital transformation and innovation
🤝 Skilled in guiding cross-functional teams and strategic initiatives
📈 Dedicated to aligning technology solutions with long-term business goalsMore...