Habib Ali is a seasoned Senior Technical Analyst currently at FIS, where he leverages over a decade of experience in technical support to own, manage and support Tier 1 client needs. Renowned for his attention to detail; Habib has successfully improved efficiency, improved processes and implemented multiple strategies for clients/teams (both internal/external). His strategic vision and commitment to excellence have earned him multiple pay-rises and promotions. Outside of work, Habib is an avid mentor, passionate about nurturing the next generation of tech leaders.More...