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Work Background
SimplifiChief Operations Officer
May. 2016
Group DelphiSenior Account Manager
May. 2014 - May. 2016Fort Wayne, Indiana AreaManaged the seamless transition of customers and assets from the acquisition of HB Stubbs. Senior Account Manager for legacy accounts transitioned from HB Stubbs.
Tradeshow, event, mobile marketing, experiential marketing, and PR-related activities include but not limited to: coordination of design, estimating, labor (including install/dismantle, carpenter, rigging, electrical, decorator, etc), show service ordering on-site support, customer interaction and issue resolution.
HB Stubbs CompaniesDirector - Event Services
Jun. 2012 - May. 2014Troy, MIOperational Account duties while managing a cross-divisional team of staff working within Automotive, Automotive Suppliers, Aerospace/Defense, Electronics and other industries. Responsible for staff oversight and duties including all show service estimating, ordering, purchasing, reconciliation, invoicing, negotiation of vendor contracts. Executive Manager between Sales, Account, and Event Services teams, primary liaison between the front of house and back of house operations. Managed the seamless closure of operations and transition of customers, assets with continued operations from HB Stubbs to Group Delphi as part of a company acquisition.
Elements ExhibitsAccount Manager
Dec. 2009 - Jun. 2012Las Vegas, NVTradeshow, event, mobile marketing, experiential marketing, and PR-related activity for a myriad of clients regardless of Industry. Services and responsibilities include but not limited to: coordination of design, estimating, labor (including install/dismantle, carpenter, rigging, electrical, decorator, etc), show service ordering on-site support, customer interaction and issue resolution.
Exhibitgroup/Giltspur (now GES)Strategic Account Manager
May. 2003 - Dec. 2009Greater New York City AreaStrategic Account Manager for 2 of the Largest Korean Electronics providers, LG Electronics and Daewoo Electronics. Responsible for all aspects of tradeshow, event, mobile marketing, and PR-related activity. Including but not limited to: coordination of design, estimating, transportation, labor (including install/dismantle, carpenter, rigging, electrical, decorator, etc), transportation and logistics coordination, show service ordering, on-site support, and issue resolution. Financial duties include proposal generation, estimating, invoicing, P&L management, forecasting, and managing project budgets upwards of 20M. ----Accomplishments:
• Within my 5 years of working on our team, we managed to increase revenue from $2M to well over $27M, annually while averaging a 40% ROI • Worked exclusively on Daewoo Electronics and LG Electronics divisions managing combined +25M in annual sales while reducing team headcount by 2 people with cost-saving & efficient workflow changes
• Account Director for 2 years during the Home Depot & Best Buy launch of products within LG Electronics, including a bi-annual 83 city training tour with exhibits and products over a period of 3 months generating over 3M in sales
• Successfully established working relationships within PR, Web, Advertising, and Print media groups within tradeshow planning thus providing a streamlined branded environment
QEK GLOBAL SOLUTIONS (US) LP ~ (now Penske Automotive Group)Operations Manager
Dec. 2000 - May. 2003Warren, MIOperations Manager (April 2002 to August 2003)
Responsible for all operations, including budget, sales, marketing, profit and loss, forecasting, operational and indirect related matters for Show Car Division. Managed a staff of over 30 employees addressing all personnel issues including HR functions including hiring, training, reviews and retention. Increased our vehicle coordination, logistics, and repair operations from 200 to over 400 vehicles in one year. Project Manager for 2001, 2002, and 2003 North American International Auto Show for a General Motors. Coordinator and Dispatcher ( Dec 2000 to April 2002)
Liaison to General Motors engineering staff for proper retrofits and vehicle-related issues. ISO 9000 Document Control champion and ISO 9000 Internal Audit Champion.
----Accomplishments:
• Coordinated and assisted in the launch of numerous General Motors products including Cadillac EXT, Cadillac Escalade, Cadillac ESV, Cadillac CTS, Chevrolet Silverado HD, Saturn VUE, Saturn ION, Cadillac SRX, Cadillac XLR, Hummer H2, and other mid-cycle launches • Handpicked for an assignment in Australia to develop QEK's Show and Events operations and establish best practices, process, and policy for their Holden customer. Successfully managed the entire operation for the Melbourne Auto Show in 25 days from cradle to grave operations including transportation, operations, ordering and re-allocating vehicles
• Trained and certified to perform all ISO 9002 related functions including Audits, Quality Control, and Document and Data Control
• Increased sales 30% in first year as manager as well as increased fiscal responsibility to our partner company ABN AMRO bank posting continual monthly profits during July 2002 through July 2003.
National Detailers Inc.Field Operations Manager - Tradeshow Services
Sep. 1995 - Aug. 2000Knoxville, Tennessee AreaManagement of 20 employees nationwide, sales, hiring, scheduling of staff at over 90 auto shows, training, customer service, accounts receivable, inventory.
----Accomplishments:
• The first employee of National Detailers, helped develop a currently 10 million in sales, Automotive Fleet Marketing & Inspection operations.
• Responsible for the training of, at any one time, 20 employees in the knowledge of Auto Shows, Detailing, Show Logistics, Pre and Post Vehicle coordination, Auction Site roles and other fleet related services.
• Developed national annual contracts with major automotive OEM's from an initial entry basis of show to show status.
• Account executive for Volkswagen for 2 years, Rolls Royce & Bentley Motor Cars of North America for 2 years, Audi for 1 year, and maintained a constant customer base that improved sales 40% annually.
• Responsible for all 90+ National Auto Show within a 6 month time period. Duties included management of primary and secondary staff, inventory control, client relations, scheduling, travel arrangements, quality control, ensuring customer and employee satisfaction.
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