Emily Redshaw

Customer service specialist

MarketingHREntertainmentAffiliate MarketingCall CenterCustomer Support RepresentativeSupport SpecialistSales RepresentativeAppointment SetterOutbound Sales SpecialistTelemarketerCall Center TrainerCold Calling SpecialistCustomer ServiceHelp Desk SupportCustomer Success ManagerChief Customer Officer (CCO)Client Relations SpecialistChat SupportLive ChatCustomer Care SpecialistCustomer Retention SpecialistService Quality ManagerComplaint Resolution SpecialistData EntryData Entry SpecialistTyping SpecialistData Entry AssociateDocument Processor

As Emily Redshaw, a Customer Service Specialist, I have successfully increased customer satisfaction ratings by 35% in my previous role. I have also implemented new processes to improve efficiency in handling customer queries, reducing response times by 20%. I have been recognized for my excellent communication skills and ability to resolve customer complaints effectively, earning the "Employee of the Year" award twice. I have also trained over 30 new employees, ensuring they are equipped to provide top-notch customer service.

People also viewed

QA Engineer @Freelancer

Manager, People & Culture @Orion Global Solutions

Norbert Jacobsen

CEO @Start-Packaging

PartnerBusiness Development Manager🔥 Startup Founder+6 tags

Pavel Polovinka

Product Ops @Yandex

✨ Business Owner✔️ IT

Leeshon Charles

Teacher @Ministry of Education Grenada

CopywritingITCustomer Service+6 tags

Senior Manager-Research & Operations and XBRL Subject Matter Expert and Project Manager @Decimal Point Analytics Pvt Ltd

Financial PlannerKanban🧮 Education+8 tags

Project Cost/Finance Management @CPM Management

AustraliaEmail Marketing Manager💰 Investor & VC+9 tags

Edilson De Biasi

Coordenador E-commerce @Minha empresa

Sales ManagerCustomer Success Manager👍 Sales & BizDev+1 tags

Co-founder @Santesel Saglik Danismanlik ve Dis tic ltd'sti

C-level Executive🏐 SportsPartner+28 tags

President @Kestrel Design Group

United StatesBusiness Owner🐦 Design+2 tags

Feedback from Emily’s ex-colleagues

user-post-1

user-post-2

user-post-3

Keep in touch with meI'm using Intch to connect with new people. Use this link to open chat with me via Intch app

Work Background

Customer Service Consultant

Internet Safe EducationCustomer Service Consultant

Requests

Touchpoint image

3

Personal Pitch

Exceptional Customer Service Solutions

Intch is a Professional Networking App for the Future of Work

300k+ people

130+ countries

AI matching

Get Intch if you'd like to

Get Recommended to New Customers

Connect with Like-Minded People

Find a side project

Reach Top Niche Experts

Find Jobs on a Hidden Market

Find a Perfect Co-Founder

Find a Trusted Mentor

Hire Top Global Professionals

See more people like Emily on Intch

Customer Service

578485 people

31

Manager, Membership and Community Engagement @ .au Domain Administration Ltd

15

Director @ Butterfly effect care services

16

Director @ Light Forest

Customer ServiceCustomer Care Specialist

178869 people

19

Reservation Sales Consultant @ Helloworld Travel Limited

21

Business Manager @ Fabrique

16

Senior Marketing Manager & Editor @ Proofed - Proofreading and Editing Services