Emily Redshaw

Customer service specialist

MarketingHREntertainmentAffiliate MarketingCall CenterCustomer Support RepresentativeSupport SpecialistSales RepresentativeAppointment SetterOutbound Sales SpecialistTelemarketerCall Center TrainerCold Calling SpecialistCustomer ServiceHelp Desk SupportCustomer Success ManagerChief Customer Officer (CCO)Client Relations SpecialistChat SupportLive ChatCustomer Care SpecialistCustomer Retention SpecialistService Quality ManagerComplaint Resolution SpecialistData EntryData Entry SpecialistTyping SpecialistData Entry AssociateDocument Processor

As Emily Redshaw, a Customer Service Specialist, I have successfully increased customer satisfaction ratings by 35% in my previous role. I have also implemented new processes to improve efficiency in handling customer queries, reducing response times by 20%. I have been recognized for my excellent communication skills and ability to resolve customer complaints effectively, earning the "Employee of the Year" award twice. I have also trained over 30 new employees, ensuring they are equipped to provide top-notch customer service.

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Work Background

Customer Service Consultant

Internet Safe EducationCustomer Service Consultant

Requests

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Exceptional Customer Service Solutions

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