As Emily Redshaw, a Customer Service Specialist, I have successfully increased customer satisfaction ratings by 35% in my previous role. I have also implemented new processes to improve efficiency in handling customer queries, reducing response times by 20%. I have been recognized for my excellent communication skills and ability to resolve customer complaints effectively, earning the "Employee of the Year" award twice. I have also trained over 30 new employees, ensuring they are equipped to provide top-notch customer service.More...
Dianne Lee
Office Manager/Director@Internet safe Education
Verified
Hairdresser by trade.
Worked and run our current business for 17 years.
I look after bookings, campaigns, accounts and travel arrangements for staff.More...