Tableau SoftwareSenior Renewal Manager - Enterprise
Feb. 2021 - Apr. 2024Austin, Texas, United States• Dependable and Influential leader mentoring peers and junior team members
• Manage the end-to-end renewal process to secure recurring revenues for Strategic Accounts across multiple Tech and Business Commercial industries
• Achieved 100%+ in fiscal year 2021, and 110%+ in fiscal year 2022 teaming with multiple inter-departments on large scale agreements
• Achieving 90%+ Renewal Retention Rate year over year
• Plan, develop, and implement sales strategies to streamline existing customer contracts
• Drive incremental sales by identifying up sell and cross-sell opportunities within the existing customer base
• Consistently and accurately forecasts and closes business
• Thorough understanding of enterprise sized organization structure and procurement processes
• Invested in both team and customer success and consistently goes above and beyond
• Mitigates risk by leading with empathy, innovative thinking, and leveraging services available
• Persistent and meets challenges of complex and ambitious targets with vigor
• Utilize Salesforce.com for all tracking and renewal management processes