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Work Background
BCG - Joe CoffeeEnterprise Client Engagement Specialist
Mar. 2024Manhattan, New York, United States• Built strong relationships with corporate clientele, ensuring high-quality service and repeat business.
• Managed high-volume requests (200+ daily) while maintaining efficiency and client satisfaction.
• Developed multitasking and organizational skills, crucial for managing sales pipelines and customer outreach.
Culture TreksSales Development Representative (SDR)
May. 2023London, United Kingdom• Prospected and engaged enterprise and SMB clients, generating leads for corporate retreats
• Conducted outbound outreach and follow-ups, securing sales meetings and building strong client relationships. • Developed sales strategies to drive customer interest and conversion.
Soho House & CoClient Success & Sales Coordinator
Feb. 2023 - Sep. 2023London Area, United Kingdom• Managed and organized 100+ daily bookings, ensuring seamless client experiences for high-profile members • Delivered personalized service, fostering long-term relationships and improving retention.
• Worked cross-functionally with member services to enhance engagement and satisfaction.
brilliant cornersWaiter/Host
Nov. 2022 - Feb. 2023London, England, United Kingdom
Chiltern FirehouseWaiter
Mar. 2022 - Nov. 2022London, England, United Kingdom
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