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Work Background
General MotorsDistrict Sales Manager
May. 2023United States
JM&A GroupDealer Performance Manager
Oct. 2021 - Jun. 2023North Los Angeles
JM&A GroupF&I Specialist
Jul. 2019 - Oct. 2021Dallas, Texas
Allstate Dealer ServicesFinance and Insurance Specialist
Jul. 2016 - Dec. 2018Central Region, United StatesProvided in dealership training and development for all Nissan, Infiniti and Mitsubishi business operations, in a 10 state region, for finance and Insurance related sales process both internal and external.
Built relationships with Dealer Principles, develop and implemented plans to assist with dealership profitability and customer retention. Aided in maximizing all ancillary program participation while focusing on account retention. Organized and facilitated a quarterly training class for F&I managers and administered Compliance training and testing for their two year certification. Received the Pride Award for highest increase in PVR/PRU and for providing the most CPO and Lease training in the Country.
Enterprise Car SalesFinance Manager
Feb. 2014 - Jun. 2016Arlington, TXSold previous rental cars to customers from leads sent from rental branches, internet and credit unions while providing excellent customer service in a no pressure sales environment. Generated leads, made several outgoing phone calls, set appointments, built rapport, cosultive sales approach in needs assessment and qualifiing,overcame any objections, and closed. Used time management skills daily, as well as multi tasking between customer assistance, finance paperwork and vehicle presentation. Assisted with training and development of new Acct. Executives, Strong relationship and team builder while marketing several outside accounts. Quick and creative problem solving on a daily basis. Extremely organized and detailed with finance paperwork.
Enterprise Rent-A-CarManagement
Nov. 2011 - Feb. 2014Dallas, TexasStarted in the Management Trainee program worked at several different rental branches and at the DFW airport in a trainee capacity and in management. Promoted from the rental side of the business to the Car Sales Division.
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