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Sustain GroupBusiness Development Manager
Oct. 2024Australia🌟 Head of Business Development | Sustain Group 🌟 At Sustain Group, we are redefining Facilities Management, Asset Management, and Construction. As Business Development Management, my mission is to drive innovation and growth while championing sustainability and impact. Here’s how we make a difference: Strategic Growth Planning: Our five-year roadmap for expansion in key sectors like Local Government, Healthcare, Utilities, and Not for Profit (NFP). Our refined Ideal Customer Profile (ICP) ensures we target the right audience with precision. Vertical & Persona Management: Understanding the unique challenges of each sector is crucial. By defining key decision-maker personas—ranging from COOs to Facilities Managers—we tailor our approach to meet their specific needs. CRM Transformation: A robust CRM system empowers our team to manage client relationships, track opportunities, and make informed, data-driven decisions. This transformation elevates customer engagement to a proactive, personalised level. Sales Enablement & Methodologies: I equip our team with top sales methodologies, including Miller Heiman, MEDDIC, and Challenger, to secure deals and foster lasting relationships. Our enablement tools turn opportunities into measurable success. Compelling Marketing & Messaging: We don’t just offer services; we tell a story. Collaborating with our marketing team, I create messaging that resonates with our core values and attracts ideal clients, setting us apart in a competitive landscape. Preparing for the Future: Our focus goes beyond growth to ensure meaningful, sustainable development. By creating a scalable framework and building strategic partnerships, we position Sustain Group as a leader ready to tackle tomorrow's challenges.
LinkSafe - A Civica Group CompanyNational Sales Manager
Mar. 2024 - Sep. 2024Melbourne, Victoria, AustraliaI am currently leading the Sales function for Civica’s newly acquired LinkSafe platform across Australia and New Zealand. In this role, I am responsible for driving the strategic direction of the sales team and integrating LinkSafe’s comprehensive contractor management solution into Civica’s product portfolio. I focus on expanding the platform’s reach, building strong client relationships, and developing tailored solutions that meet the complex needs of industries such as healthcare, education, local and federal government, and more. As part of my role, I ensure that LinkSafe continues to deliver value in the contractor management space, helping businesses streamline compliance, safety, and operational processes. Key Focus Areas: • Leading sales strategies and execution for LinkSafe across Australia & New Zealand • Expanding market presence and building client relationships • Aligning sales objectives with Civica’s broader goals • Integrating LinkSafe’s contractor management system into various sectors
Pan SoftwareHead of Revenue & Growth
Jun. 2023 - Dec. 2023Melbourne, Victoria, AustraliaRiskWare is a tier 2 software provider that offers a wide array of products and delivery models. It focuses on serving small and medium businesses across Australia, ensuring they have access to tools they may need to satisfy compliance requirements. Key Focus Areas: • Driving revenue growth through strategic initiatives • Expanding market share and customer acquisition • Developing scalable business models for sustainable growth • Building and maintaining strong client relationships across sectors
Eagle One Cyber SecurityBusiness Development Executive
Apr. 2023 - Mar. 2024Melbourne, Victoria, AustraliaI joined Eagle One Cyber Security as a Business Development Executive. We offer a range of cybersecurity services to support small and large organisations, keeping risks, threats, and attacks at bay. Our partnerships with industry players like BitSight and Riskonnect allow us to deliver effective solutions to our clients. If you have any questions or would like to learn more, please feel free to reach out to me.
CIBERTRIX Risk ManagementIndependent Entrepreneur
Jan. 2022Melbourne, Victoria, AustraliaI’m the founder and visionary behind Cibertrix, a self-funded, passion-driven project focused on developing innovative risk management and compliance software. Cibertrix is still in its early stages, balancing my professional roles while allowing me to pursue my interest in creating a solution that addresses modern cybersecurity and risk challenges. Though a hobbyist venture at the moment, the project is designed with future scalability in mind. I’m deeply involved in every aspect of Cibertrix’s strategic ideation, product development, and business exploration while ensuring it doesn’t interfere with my other professional commitments. Cibertrix has the potential to grow into something much more significant, driven by my dedication to innovation and my experience in the field. Key Focus Areas: • Early-stage product design and development • Exploring market needs in risk management and compliance software • Strategic ideation with a long-term vision for growth • Balancing the project as a hobby with current professional responsibilities
BitSightTerritory Manager
Jul. 2021 - Apr. 2023Melbourne, Victoria, AustraliaAs the ANZ Territory Manager at BitSight, I led the team responsible for driving revenue growth, renewals, upsells, and customer success across Australia and New Zealand. My role involved building and mentoring a high-performing sales team while managing strategic partnerships with high-profile Australian businesses, including Critical National Infrastructure (CNI). I played a crucial role in enabling these organisations to leverage BitSight’s Security Ratings solution to address and mitigate cyber risks. During my tenure, I travelled across the APAC region to expand BitSight’s market presence, led strategic planning efforts, developed accurate sales forecasts, and ensured seamless alignment with BitSight’s mission. My leadership was central to delivering exceptional customer outcomes, improving customer retention through renewals and upsell strategies, and expanding the business across the region. Key Focus Areas: • Led sales strategy and team-building initiatives across ANZ • Managed key partnerships • Oversaw strategic planning, forecasting, and business growth across ANZ • Delivered customer success, including renewals and upsells, ensuring long-term client relationships About BitSight:
BitSight offers the most widely adopted Security Ratings solution, transforming how the world addresses cyber risk. More than 50% of global insurance premiums were written by BitSight customers, and 20% of global governments used our data to protect national security.
Sword GRCAccount Director
Jan. 2018 - Jan. 2021AustraliaAs the Account Director at Sword GRC, I drove new business development across APAC. My role included onboarding value-added resellers in South Korea and Malaysia, successfully expanding into Indonesia, the Philippines, Singapore, and Thailand. I was pivotal in establishing and nurturing partnerships with key clients, ensuring they understood and adopted Sword’s ARM product for effective risk management. During my time at Sword, I led a series of successful webinars during the pandemic, maintaining high levels of engagement and integrating insights from subject matter experts. I also published articles in Coal Asia magazine, promoting the ARM product within the mining sector. Additionally, I worked closely with the Central Bank of Malaysia and various financial institutions to support their digital transformation while presenting to the National University of South Korea on risk knowledge sharing. Key Focus Areas: • Led business development and partnership expansion across Asia • Onboarded resellers in South Korea and Malaysia, with expansion into Southeast Asia • Delivered a high-impact webinar series during the pandemic • Published articles in Coal Asia, elevating the ARM product in the mining sector • Collaborated with the Central Bank of Malaysia and financial institutions on digital transformation
Ideagen DamstraBusiness Development Executive
Sep. 2016 - Jan. 2018Western Australia, AustraliaVaultIQ (Acquired by Damstra) provides an enterprise level risk and EHS management system, it is robust with a powerful back end for real business intelligence at the board level. My role is to develop new business in the West Australian market as well as leveraging my contacts globally. This is an exciting opportunity and I look forward to the next phase of growth for this amazing company.
BHT Consulting ServicesGeneral Manager
Jan. 2016 - Sep. 2016Australia
Unite Safety Solutions Pty LtdGeneral Manager
Oct. 2013 - Mar. 2016Santiago, ChileEstablishing the operational objectives in South America for Unite Safety Solutions. The Chilean company is to focus on existing success in the local market and work with a team of professionals and consultants to deliver first class solutions. We are focusing on productivity, efficiency and risk management to allow for a safer more effective business. The philosophy is efficiency I managed all aspects of the Chilean business, establishing contacts and managing existing clients in the region. I have experience in Chile, Peru, Ecuador, Brasil and Argentina and thoroughly enjoyed my experience in the region.
Unite Safety Solutions Pty LtdDirector
Dec. 2012 - Mar. 2016Unite’s safety solution enables managers and safety professionals to gain instant visibility of any issues that may directly impact on the safety of staff as well as the health of vital production equipment. Digitizing checklists removes existing cumbersome and inefficient paper based processes, and allows operators to conduct safety checks, audits, task reviews, SOP and SWMS from a hand held mobile device. Submitted safety checks can be the trigger for notifications and other maintenance actions to make it a robust and efficient process that lowers costs, improves time to repair and reduces the likelihood of injury to staff. I am a co-founder and part of the core team at Unite Safety Solutions, involved in developing the solution and ensuring delivery to the highest possible standard. As a reliable provider and facilitator of Risk management software and solutions gives me a unique and valuable perspective on the industry and the relationship between software and IT solutions and business requirements. Looking after the strategic direction of the company and teaming with strong leaders in the HSE world is assisting USS to become a strong player in the Safety Solutions world.
Cura Software SolutionsConsultant
Dec. 2012 - Jan. 2013Melbourne, AustraliaOffering consulting services to Cura for the continuation of the business objectives in South America. This was a short term consulting position to leverage the success of our work in South America.
Cura Software SolutionsManager - Strategic Global Accounts
Sep. 2012 - Dec. 2012Melbourne, AustraliaBuilding a capacity with partners and stakeholders to grow and provide value added services to Cura's strategic accounts. Assisting the delivery and overseeing the strategic approach in Australia, South America, North America and later moving into Europe, South Africa and Asia. Exciting...
Cura Software SolutionsClient Relationship Manager
Sep. 2009 - Sep. 2012Melbourne, AustraliaDeveloping strategies to keep our existing clients at the forefront of the GRC industry by utilising Cura Risk Management GRC Solutions, and then implementing them. Facilitating forums and discussion groups to introduce Risk Managers, Compliance Officers, HSEC practitioners and Governance, Risk and Compliance personnel to new technology that enables them to deliver a cost effective and value added solution to their organisation. Implementing large account management plans and long term strategies for retention and growth. Maintaining an effective business relationship with the client's management team. Responsibility for identifying opportunities and developing solutions Accountability for total customer satisfaction within key accounts in Australia, New Zealand, South Africa, and South America. Demonstrating an understanding of specific industry requirements and Cura system capabilities. Developing new approaches to establish and maintain an effective relationship with clients by working collaboratively with senior management. Leveraging Cura and partner resources to negotiate goals/approaches to optimize customer satisfaction, and be held accountable for the results. Ability to analyse a number of clients' business objectives and apply a high degree of creativity to solve complex issues. Leading your client strategy/planning sessions, evaluating Cura's competitive advantages and identifying potential areas for improvement. Identifying viable sales opportunities and develop/validate Cura solutions, including distribution and support strategies. Working collaboratively across managers and other sales/services/marketing professionals to execute strategy and go-to-market plans. Negotiating customer contracts. Participating in the planning of programs and strategies.
SAFETRAC Pty LtdClient Relationship Manager
Apr. 2007 - Sep. 2009Melbourne, AustraliaBuilding and maintaining relationships with existing and new clients Implementing SAFETRAC compliance management system to meet client compliance requirements Identifying cross-selling opportunities and developing them through to signing Proactively liaise with clients and seek to improve on processes and system requirements and development strategies Assist in setting the change management priorities Support clients and be available for all levels of customer queries Project manage from sale to operational system status Assist in all aspects of a roll out including training sessions, compliance management, presentations and demonstrations Organise and facilitate client forums and breakfast/lunch meetings Document enrolment project plans Assist where possible in the development of new courses Report to the sales team on opportunities and leads Report to general manager where necessary on client issues and concerns
Siemens Itron Business ServicesHelpdesk Technician
Jan. 2005 - Dec. 20052nd Level Software Support and Technical Support
Single-Point Pty LtdOperations Manager
Jan. 2004 - Jan. 2008Working with a group of developers and business analysts to determine best of breed Open Source software and determining the suitability for filling business requirements
Duties Include -
Writing project and business cases outlining the requirements and the proposed solutions and then determining the effectiveness of given solution
Overseeing the development cycle
Liaising with business development managers and analysts to determine business needs and requirements
Reporting directly to CIO with regards to progress, strategic direction and general running of operations
Responsible for Asset acquisition and resource allocation
KPMG AustraliaTechnical/Senior Technician
Oct. 2003 - Aug. 2006Melbourne, AustraliaPartner mobility support/application support
Valcorp Fine FoodsSystems Administrator
Jan. 2003 - Dec. 2004Managing all IT and Computer needs including system backups, updates, mobile communications, server maintenance and upgrades.
Cadbury SchweppesSAP Support Analyst
Jan. 2003 - Dec. 2003Support and network monitoring
BHT ConsultingManager
Jan. 1999 - Dec. 2008General management
Strategic Direction
Sales and Marketing
Team Development Team Leadership
BHT ConsultingIT Manager
Jan. 1999 - Dec. 2001All aspects of business management including sales and marketing, support
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