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Work Background
MIT Professional EducationCTO Certificate Coordinator for MIT Professional Education through Global Alumni
Jun. 2024As Certificate Coordinator for MIT’s Blended Professional Certificate: Chief Technology Officer, I provide guidance to participants throughout the program, with a focus on supporting Impact Project groups. I offer feedback and strategic direction to help participants develop their final keystone projects, ensuring alignment with program goals and professional standards. My role involves fostering engagement, facilitating collaboration, and maintaining MIT’s high-quality standards for participant success.
MIT Professional EducationLearning Facilitator for MIT Professional Education through Global Alumni
Feb. 2020In my role as a Learning Facilitator for the Cloud Computing & DevOps course at MIT Professional Education, I mentor and consult with participants, grade assignments, and provide detailed feedback on a range of related topics. I also lecture on select technology-related subjects and work closely with both English and Spanish-speaking cohorts, supporting a diverse and enriching learning experience.
Global AlumniDirector, Academic Quality Assurance
Feb. 2020As the Director of Academic Quality Assurance at Global Alumni, I manage the quality assurance of technology-related course content and structure to uphold high academic standards. I am also involved in educational design, curricular review, and academic quality control for programs with MIT Professional Education and the University of Chicago, ensuring our courses meet the rigorous expectations of these institutions.
United AirlinesIT Project Manager
Jul. 2019 - Jan. 2020Chicago, IllinoisLed a strategic AI/ML integration project to enhance contextualized communication distribution across platforms, optimizing user engagement. • Developed and integrated Kafka and Hadoop infrastructure to support high-volume data streaming and storage needs. • Built and implemented decision/rules engine infrastructure, seamlessly connecting to web and mobile assets for real-time, personalized communication delivery.
Polsky Center for Entrepreneurship and Innovation at The University of ChicagoMember
Oct. 2018Chicago, IllinoisAs a member of the Polsky Center for Entrepreneurship and Innovation at the University of Chicago, I have been immersed in a dynamic ecosystem that bridges academic research with real-world applications. The Polsky Center serves as the University’s innovation hub, advancing the knowledge and practice of entrepreneurship and accelerating the commercialization of research through education, partnerships, and new venture support.
Productive EdgeSenior Project Manager
Feb. 2018 - Jun. 2019Greater Chicago Area• Spearheaded the redesign of systems architecture and a comprehensive operations overhaul, collaborating directly with senior executives to craft a robust enterprise infrastructure strategy for a multinational client. • Oversaw budget management, key performance indicators, and maintained direct client relationships to ensure alignment with strategic goals. • Additionally led end-to-end mobile application development projects tailored for mid-sized enterprise clients, driving innovation and seamless user experiences.
SpheraInfrastructure Project Manager
Mar. 2017 - Aug. 2017Chicago, Illinois• Led planning and solution design for cloudification and large-scale data migration initiatives. • Managed architecture and enterprise software deployment, ensuring seamless IT operations across multinational environments. • Collaborated closely with IT and business stakeholders to align technical solutions with organizational goals. • Established and implemented KPIs and best practices to enhance global systems integration, software deployment, and operational efficiency. • Oversaw KPI reporting, managed stakeholder expectations, and drove the strategic direction of key projects to support business objectives.
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & TexasSenior Project Manager
May. 2016 - Dec. 2016Greater Chicago Area• Led a $7 million annual budget software initiative, overseeing all aspects of product management and performance metrics. • Drove financial KPIs and budget accountability, ensuring alignment with project objectives. • Managed stakeholder relationships across multiple business units, regularly reporting key financial and project insights to C-suite executives.
AIGIT Business Systems Strategy Analyst
Dec. 2014 - Jan. 2016Charlotte, North Carolina AreaSpearheaded the development of advanced metrics and reporting software to automate and enhance portfolio management processes. Focused on analyzing program status, financial spend, and resource allocation, aligning with strategic goals to drive KPI achievement and improve operational efficiency across the Americas region. 2015 AIG Americas IT Innovation Award Winner: Recognized for leading an IT innovation initiative that secured funding for a groundbreaking global project. This competition, evaluated by senior leadership, including the Global CIO, awarded our team's innovative approach to process transformation. Collaborated directly with IBM Watson experts to develop a custom AI/ML methodology for processing large datasets, leveraging IBM’s existing solutions to create tailored insights and predictive analytics. As a core member of AIG Americas Senior IT Staff, supported the regional CIO and PMO in overseeing an extensive $250 million project portfolio, ensuring alignment with organizational objectives and driving excellence in project delivery and resource optimization.
Camoplast SolidealProject Manager
Jul. 2014 - Nov. 2014Charlotte, NCLed the integration and migration from a legacy ERP system to Salesforce, delivering comprehensive solution architecture to support a seamless transition. Collaborated effectively with Deloitte and additional partners to design and implement middleware solutions, overseeing System Integration Testing (SIT) and User Acceptance Testing (UAT) for robust quality assurance. Partnered closely with cross-functional development teams and subject matter experts to strategically plan, execute, and monitor project milestones, ensuring alignment with project goals and timelines.
Wells FargoSenior Project Manager V
Mar. 2014 - Jun. 2014Led solution architecture initiatives in collaboration with senior leadership and major stakeholders, aligning technology strategies with business objectives. Facilitated cross-functional decision-making processes to drive project success and ensure alignment with organizational goals. Managed a portfolio of cybersecurity projects focused on enhancing security posture and operational resilience. Oversaw project lifecycles, from initial scoping and risk assessment to implementation, consistently delivering on key milestones. Developed and delivered presentations to senior leaders and stakeholders, articulating project goals, strategies, and progress. Created detailed progress reports to communicate complex concepts in a clear, actionable manner, fostering transparency and alignment.
Ally Financial Inc.UX Delivery Manager
Jul. 2013 - Feb. 2014Charlotte, North Carolina AreaManaged a diverse UX team, including experts in Usability, Information Design, Copywriting, Visual Design, Web Presentation Architecture, and Content Delivery, to create cohesive and user-centered digital experiences. Operated within Scrum and Kanban frameworks, often stepping into the role of Scrum Master to facilitate agile workflows and ensure team alignment and productivity. Delivered high-quality applications across iOS and Android platforms, along with responsive and adaptive HTML5-compliant websites, providing an optimized user experience across devices.
Rust ConsultingProject Manager III
Jan. 2011 - Dec. 2012Palm Beach Gardens, Florida, United StatesDeveloped and implemented data processing procedures for large-scale projects, enhancing efficiency and accuracy in data management. Effectively communicated key milestones to internal teams and external stakeholders, ensuring transparency and alignment throughout the project lifecycle. Managed, tracked, and reported on project status, deliverables, and budgets, maintaining project oversight to meet deadlines and stay within budget constraints.
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