Kevin Connolly - Vice President Revenue Operations,

Vice President Revenue Operations

Sales & BizDevBusiness Development ManagerHead of Growth

Dynamic and results-driven professional with extensive experience in both the staffing and hospitality industries. In the staffing sector, demonstrated expertise in revenue operations, sales management, and operational leadership, driving a 448% growth in client locations and achieving a 27% increase in revenue within a year. Proven ability to streamline processes, optimize KPIs, and foster client relationships to achieve strategic objectives. In the hospitality industry, successfully led sales, sales management, and operations for hotels and conference centers, including navigating complex challenges such as COVID-19. Known for exceeding financial targets, enhancing customer experiences, and implementing innovative strategies to boost profitability and operational efficiency. Adept at aligning cross-functional teams and leveraging data-driven solutions to deliver sustainable growth.

DoubleTree by Hilton SyracuseDirector of Sales and Marketing

Aug. 2017 - Dec. 2018East Syracuse, NY- Lead sales team's effort to solicit, negotiate and book new and repeat business through various channels (outside sales calls, telemarketing, mailings, referrals, networking, web marketing) to maximize room revenue to meet/exceed goals. - Negotiate and manage room rates, dates and space for groups/accounts at specific properties as assigned; - Participates in sales calls with members of the Sales and Marketing team to acquire new business and/or close on business. - Prepare and review forecasts, period and month-end reports and various banquet and catering reports to continually assess the food & beverage/room rental productivity against the budget plan and market place. - Develop a marketing strategy by analyzing historical, current and future hotel/market trends and creating selling strategies to capture the maximum amount of revenue and meet/exceed sales goals. - Review the Strategic Alignment Review (STAR) report, competitive shopping reports and uses other resources to maintain an awareness of the hotel’s market position. - Researches competitor’s sales team strategies to identify ways to grow occupancy and RevPAR and increase market share. - Serves as the property sales liaison with Corporate Sales, Revenue Management, E-Commerce and other hotel departments as appropriate. - Prepare and maintain a current annual marketing plan with measurable and specific initiatives detailed to maintain and grow each business segment. - Develops strong community and public relations by maintaining property participation in local, regional and national organizations, trade-shows and client events. - Develop and continually enhance relationships with key corporate, business and travel industry accounts to maintain and increase our market share. - Provides day to day leadership and sets goals and expectations for direct reports that align performance and rewards, addresses performance issues and holds staff accountable for successful results.

Feedback from Kevin’s ex-colleagues