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Work Background
Associate Account Director
KantarAssociate Account Director
Feb. 2019 - Jun. 2024Johannesburg Area, South AfricaResponsible for the overall health and management of panels in South Africa and the rest of Africa markets. Ensuring the right proportion of households are represented on the panel and understand their role of being a panellist. Tracking the performance of households on the panel, identifying issues and resolving them as soon as possible.
DStv-i: Research Manager
KantarDStv-i: Research Manager
Jun. 2018 - Jan. 2019Johannesburg Area, South Africa
Freelance Consultant
Freelance Consultant
Feb. 2018 - Jun. 2018Johannesburg Area, South Africa
DStv-i: Operations Manager
Kantar MediaDStv-i: Operations Manager
Jun. 2016 - Apr. 2017Johannesburg Area, South AfricaResponsible for the overall running, implementation, consistency and accuracy of the DStv-i projects within South Africa and 5 other African markets. This included questionnaire design, script checking, integrated Call Centre management, financial tracking, equipment orders, time management, client liaison, and integration of internal stakeholders.
DStv-i: Programme Manager
Kantar TNS South AfricaDStv-i: Programme Manager
Jan. 2014 - May. 2016Johannesburg Area, South AfricaResponsible for the set-up and implementation of DStv-i panels in 4 African Markets. This included assisting with questionnaire design, script checking, integrated Call Centre management, database management and collaboration with internal stakeholders.
Administrator
Kantar TNS South AfricaAdministrator
Oct. 2007 - Dec. 2013Johannesburg Area, South AfricaGeneral administrative duties: scripting questionnaires into E-tabs, tab spec checks and report compiling/binding.
Sales
Softline PastelSales
Dec. 2005 - Sep. 2007Johannesburg Area, South Africa

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