DWAGroup Business Director
Jan. 2016 - Jul. 2018Sydney, AustraliaResponsible for the revenue growth and management of key clients, and overall accountability of the Account Service team in a media agency. Required strong strategic capabilities, exceptional client relationship skills, motivation and development of staff. Client projects predominantly audience acquisition, demand-gen and digital based with a focus on customer engagement, net new leads and retention. Projects include management of paid media, demand generation pipeline, web optimisation, DCO, multi-channel DM campaigns, TV, OOH, and social media.
Reporting into the APAC president, critical to this role is the effective leadership, coaching & mentoring team of 12.
Current six month client requested secondment with Intuit QuickBooks as the Australian marketing lead for Intuit’s flagship cloud and platform event, QuickBooks Connect, across Advisor and SMB customers, reporting to Group Marketing Manager
Developed and lead multi-channel strategy for go-to-market plans across digital media, eDMs, radio, sales, employee engagement, website and app design, and monitoring registration KPIs Dynamic review of cross-channel marketing strategy including pricing, content, personalization, and offer strategy
Managed highly effective international cross-functional teams across US, AU, and Singapore. Manage relationships across multiple agencies in 2 continents
Responsible for all digital marketing: website, mobile apps, advertising, analytics and web infrastructure