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Work Background
The Quantum ScribeOwner, Creative Director, Lead Writer and Editor
Jul. 2024AmericasThe Quantum Scribe is a lifelong dream of focusing my technical, procedural, analytical, motivational, and creative skills into a robust communicative portfolio designed to maximize the efficiencies of delivery organizations, empower delivery as a competitive sales advantage, and broaden my writing skills into several different offerings. In addition to technical offerings, The Quantum Scribe will feature personal essays and journeys as well as creative fiction. The Quantum Scribe’s initial offerings will feature Quantum Platform, Quantum Mind, The Ballad of San Miguel, and The Celestial Typewriter.
SelfSenior System Engineer
Apr. 2021 - Apr. 2024Dallas, Texas, United StatesDesigned, managed, and led project teams in the deployment of industry standard SAN, NAS, cloud, and backup solutions across multiple business units within confidential financial clients. Utilized NetApp, HPE, Pure, Veritas, and Avamar.
NTT DATA ServicesGlobal Director, Storage Engineering
Jul. 2018 - Mar. 2021Plano, Texas, United StatesLead a global team of data storage architects and project based resources for global client base of 100 ITO customers. Qualified and tested multiple vendor storage solutions. Inside sold services to existing client accounts. Transitioned and transformed new accounts for full ITO services. Accomplishments included negotiated licensing agreements with key suppliers, developed technology roadmaps and modernization plans, broadened and improved vendor relationships, and transitioned delivery to tiered organizational model.
NTT DATA ServicesGlobal Director, Storage, Backup, and HyperConverged Technologies
Nov. 2014 - Jul. 2018Plano, TXLead global team in the architecture, design, deployment, integration, and ongoing customer support of disk, tape, and converged solutions within the company. Achieved highest Net Promoter scores highest Employee Satisfaction Scores three consecutive years. Created the first team dedicated to supporting, selling, and managing HyperConverged infrastructures within the organization. Retooled storage team in the support of VMWare vSphere, Microsoft Hyper-V, KVM, and Acropolis running on VCE, Cisco, Nutanix, and Dell hardware. Designed new SaaS offering featuring change in platform and additional data efficiencies not utilized in the previous solution.
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