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Work Background
Model Building Maintenance Dallah Waste ManagementOperations Supervisor
Oct. 2022Al Ain, United Arab Emirates• Elevate employee performance by conducting quarterly reviews for a team of 100 staff members.
• Forecast staffing needs and resource requirements for upcoming projects, improving resource allocation.
• Strengthen operational efficiency through the implementation of policies and standard procedures.
• Optimize daily operations by designing and executing strategic route plans.
• Streamline corporate reporting by submitting action plans and progress assessments.
• Enhance organizational efficiency by analyzing supplier performance to maintain 5% cost savings.
• Improve KPI tracking by collaborating with IT on architecture development.
• Reduce downtime by 15% by developing new support processes.
• Achieve on-time project completion by enforcing quality control and cost management strategies.
• Work closely with the team and participate in all team meetings, tracked schedules, deadlines, site visits, and followed up on important tasks.
Relaves General WasteSales Manager
Jul. 2017Abu Dhabi, United Arab Emirates• Develop and execute sales strategies to achieve revenue targets, expand customer base and increase market share by 30% through targeted marketing campaigns and expanded distribution.
• Build and maintain relationships with existing and potential clients, identifying new business opportunities.
• Understand customer waste management needs, offering tailored solutions and services and enhance customer retention rates 85% through innovative loyalty programs and personalized service.
• Prepare and present customized proposals, negotiating contracts and ensuring timely renewals.
• Manage, train and motivate sales teams to meet sales targets and performance standards.
• Monitor industry trends, competitor activity and market developments.
• Manage sales budgets, forecasting revenue and expenses.
• Ensure adherence to industry regulations, company policies and environmental standards.
• Gather customer feedback from sales interactions and collaborate with the product team to refine product offerings and services. • Foster a customer-centric mindset within the team, emphasizing the importance of understanding customer needs to tailor sales solutions. • Develop and implement incentive programs to motivate the team and maintain high energy and morale. • Develop and execute a comprehensive sales strategy to drive revenue growth and expand market share in the waste management industry.
Relaves General WasteAssistant Manager Sales Operations
Mar. 2015 - Jun. 2017Al Ain, Abu Dhabi, UAE• Increased sales by 15% by ensuring organized, visually appealing merchandise displays.
• Processed over 1,000 sales transactions and returns, maintaining accurate inventory records.
• Achieved a 20% sales boost by setting and forecasting regional quotas.
• Improved customer satisfaction by handling 50 returns efficiently and suggesting alternative solutions.
• Exceeded regional sales quotas by collaborating effectively with the sales team.
• Supervised 50 employees, coordinating schedules and delegating tasks.
• Enhanced operational efficiency by overseeing daily activities for 100 staff members.
Lavajet CompanyAssistant Commercial Manager
Dec. 2012 - Feb. 2015United Arab Emirates• Optimized procurement processes, generating an additional AED 700k in annual revenue.
• Managed logistics and distribution across two regional offices.
• Led a team of 20 employees on 35 projects simultaneously.
• Introduced cost-saving measures, cutting operating expenses by 7%.
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