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Work Background
Shots and Slices, LLCJoint CEO
Dec. 2016 - Feb. 2021Columbus, Ohio Metropolitan Area-Co-Founder of New York Style Pizzeria in Columbus, Ohio’s Historic German Village.
-Supervised all daily operations of the company, including IT, marketing, sales, and HR.
-Developed and implemented strategies, procedures, and business plans needed to enhance company growth.
-Set company performance goals, and cultivated opportunities for rising talent -Established all processes, documentation, and data ownership.
-Maintained consistency and accuracy of all data systems.
-Stored all data records, and monitored for accuracy and completion.
-Managed a team of 30 individuals with a proven success rate in hospitality.
Our Little Angels Childcare LLCChief Executive Officer
Jul. 2010Founded and grew a five star child care center, achieving a reputation for high-quality and operational excellence.
Led all aspects of business development, from strategy creation to execution, ensuring compliance with industry regulations and maintaining high standards of data governance.
Managed operational processes, including payroll, accounting, tax preparation, and performance tracking for over 150 employees.
Advised and supported 20+ entrepreneurs in establishing successful childcare businesses.
Created and streamlined internal documentation and systems enhancing organizational efficiency.
Led the development of both short- and long-term business strategies focusing on scalability and sustainable growth.
Church of the Saviour, UMChildren's Program Director
Jan. 2008 - Apr. 2017- Lead and directed all children's and youth ministries
- Created and directed a summer program for underprivileged children
Designed and implemented engaging educational programs for children and youth, integrating creative, biblically based content to promote growth and development.
Led the church’s youth programs, including a summer initiative that provided free meals for over 200 children, ensuring all logistics were handled seamlessly.
Managed volunteer teams, created social media content, and led fundraising efforts, including grant writing, to support the church’s community outreach initiatives.
- Grant Writing - Volunteer Training & Recruiting
- Fundraising
Safelite SolutionsQuality Assurance Manager
Jan. 2001 - Dec. 2006Quality Assurance Specialist | QA Manager
- developed, implemented and maintained quality assurance protocols and systems.
-Lead and managed the QA team, setting goals and ensuring alignment with organizational objectives.
- Ensured compliance with industry regulations and company policies.
- Conducted claims audits and managed customer service representatives quality performances.
- Prepared and presented quality reports and metrics to senior management.
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