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Work Background
Harvard UniversityGuest Lecturer: Agile Program Management Success - Case Studies in Success
Oct. 2024 - Oct. 2024Cambridge, Massachusetts, United States• Provided lectures on agile scaling anti-patterns with a focus on leadership solutions in various case studies.
• Identified and discussed 5 specific anti-patterns to help students understand and avoid common pitfalls in agile program management.
Harvard UniversityOpen-Source Intelligence Application Developer
Sep. 2024 - Dec. 2024Cambridge, Massachusetts, United States• Developed open-source intelligence tools to track ship movements using Perl, Java, JSP, Spring Boot, and Python.
• Created libraries for programmers to utilize in correlating ship locations to Google Open Earth visuals.
• Achieved seamless integration of open-source data with real-time ship tracking technology.
• Enhanced user experience by providing accurate and timely ship movement information.
Washington State Department of Social and Health ServicesFractional Release Train Engineer and Coach
Jun. 2024 - Aug. 2024Olympia, Washington, United States• Conducted evaluations of 11 teams in a PM-centric hybrid environment, providing team-based guidance through roadmap and recommendations, coaching plans, gap analysis reports, and agile maturity assessments.
• Implemented a novel assessment technique focusing on product delivery to end users rather than agile adherence, ensuring equal evaluation for all team members.
• Delivered a CTO-level debrief on the operation, showcasing the team's progress and areas for improvement.
Kforce IncRelease Train Engineer and Technical Program Manager
Mar. 2024Bentonville, Arkansas, United States
Harvard Business SchoolResearch Aide
Jan. 2024 - May. 2024Cambridge, Massachusetts, United States2024 - With a team developed the curriculum for the HBS Project Management Class on Business Process Management.
Harvard's Belfer CenterResearch Aide
Sep. 2021 - Dec. 2021Cambridge, Massachusetts, United States2021 - Wrote the Iranian Nuclear Proliferation National Security Assessment
USTAgile Coach and Technical Program Management Leader
Jan. 2017 - Mar. 2024Bentonville, ARMorgan Stanley - Led the coaching team of a firm-wide cloud-enablement organization. This organization won the prestigious “Best in Cloud USA” industry award from the 2022 Banking Technology Awards in London. - In this capacity, we also created a hybrid team model, embedding project and program managers into teams to serve as a communications bridge to clients who used various delivery models, including agile, waterfall, and hybrid. As a result, we increased the number of internal clients we could service by over 50%, with an appreciable increase in their cloud migration success. - Implemented Kanban management principles in an operations and maintenance organization, resulting in a decrease in lead time of over 60% in less than six months. This was done by focusing on decreasing WIP (work in progress) to reduce user story cycle time. Elevance Health - Led digital transformations for the US' second-largest healthcare insurer, including training, strategy, execution, and follow-up for at least six months per business unit. This resulted in the successful transition of 18 program-level organizations (release trains) and over 3,000 team members from waterfall to SAFe and hybrid agile environments, including teams using Kanban, SCRUM, and Scrum-of-scrums models. Coached a program-level logistics organization for the world's largest retailer, resulting in a refactoring of their supply chain for over $1B in new sales in less than a year.
Atraxia.netFractional RTE and Program Rescue Executive
Nov. 2015Bentonville, ARI lead PI Planning preparation and facilitation for organizations with established SAFe trains, ensuring productive and concise events. • Collaborated with cross-functional teams to optimize train performance and drive successful program outcomes.
• Leveraged expertise to provide expert support in program rescue, ensuring organizations achieve their desired outcomes.
Oshkosh CorporationGlobal Integration Services Manager
Jan. 2014 - Nov. 2015Oshkosh, Wisconsin AreaPeople Manager, Product Owner, Scrum Master
School Specialty, Inc.Middleware Engineer III
Mar. 2013 - Jan. 2014Greenville, WI 54911Scrum Master, Architect, Software Development Manager
NCI, Inc.Principal Systems Engineer, Software Development Manager
Mar. 2010 - Aug. 2012Annapolis Junction, MDDevelopment team member, Coach
NCI, Inc.Program Manager
Nov. 2008 - Mar. 2010Annapolis Junction, MDProgram Director, Agile Leader, Product Owner
CollabraSpaceProgram Management Support
Apr. 2006 - Nov. 2008Annapolis Junction, MDProject Management, Development team member (SCRUM and Feature Driven Development)
City of AnnapolisChairman, Board of Supervisors of Elections
Apr. 2006 - Mar. 2008As a volunteer, was responsible for overseeing elections in the City of Annapolis, validating election results, serving as the senior and appellate judge for all election related matters, and ensuring the voice of the electorate was heard and implemented.
CACIProgram Manager
Jan. 2001 - Dec. 2006Annapolis Junction, MDScrum Master, Project Manager, Development team member
ProObjectSoftware Developer
Jan. 1999 - Dec. 2001Annapolis JunctionDevelopment team member, Software Development Manager
Anne Arundel Community College Student AssociationPresident
Jan. 1996 - Dec. 1997
US Army (Active Duty and Reserves)Drill Sergeant
Jul. 1988 - Jun. 2001WorldwideTranslator (German and Arabic) and Military Police.
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