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Work Background
EquipmentShareStrategic Territory Account Manager
Dec. 2024• Strategically planned and executed large construction projects for the West Coast.
• Collaborated with clients to provide innovative solutions for their jobs and projects.
EquipmentShareGeneral Manager
Jul. 2023 - Dec. 2024
IngeniumRegional Manager
May. 2022 - May. 2023
Clean EarthBusiness Development Manager
Jan. 2022 - May. 2022
Open to opportunitiesMortgage Loan Officer
Aug. 2021 - May. 2022
Clean HarborsBranch Manager
Apr. 2018 - Jul. 2021San Jose, CaliforniaDaily operational decision making involving transportation, customer service and financial implications.
Started a new branch office; involved hiring and on boarding personnel, involved with strategy meetings to exceed corporate goals, worked to build infrastructure and capital, leading to business growth exceeding corporate expectations.
Leading 30 Class A and Class B drivers to performing jobs safely, effectively and efficiently.
Leading 10 chemist teams to performing optimal service requirements within the scope of the job.
Maintaining zero incidents and recordable for 6+ months.
Financial responsibility for the Greater San Francisco Bay Area, totaling annual budget $63M.
Review of P&L reports monthly, ensuring accurate invoicing and expenditures.
Performing job walks and quoting new business opportunities.
Reviewing current contracts for positive revenue margins.
Interfacing with customers, ensuring job satisfaction and resolving all customer disputes.
Clean HarborsLead Customer Service Manager
Apr. 2016 - Mar. 2018San Jose, CaliforniaLeading 5 CSRs to performing daily goals and objectives with accuracy and efficiency.
Creating and implementing a new training program for CSRs in the office; achieving goals for new hires.
Implementing and driving invoicing goals; exceeding expectations for outside revenue.
Reduced unbilled revenue by 10% month over month. Reduced the number of accounts in collections by ensuring proper procedures were followed by Customer Service and sales.
Maintained zero incidents and recordables within the group.
Clean HarborsField Administrative Manager
Feb. 2011 - Apr. 2016Chattanooga, Tennessee Area• Assures daily billing with expectation that billing is accomplished each and everyday, that billing is consistent • Works closely with central billing in resolving questions in a timely and accurate manner. • Assures accurate completion of the month-end Unbilled Revenue spreadsheet.
• Monitors worksheets for completion according to guidelines. • Assures that scanning of worksheets and documents are done daily and in a timely fashion. • Works with MIS in resolving system and hardware issues.
• Works closely with Order Management in cutting quality sales orders. • Resolves and assures payment of collection issues. Responds to collectors requests for information, updates BEACON, involved in weekly collections calls. • Assures any and all short pay and credit/rebills are issued in a timely manner. • Manages payroll reconciliation. • Maintains petty cash fund-processes paperwork and documentation including signatures, receipts, etc. Assures that proper procedures are followed. Minimizes usage unless absolutely necessary.
• Assures expenses are included on job worksheet.
• Assures that purchase orders are cut and in place. • Reviews job folders for accuracy and proper month end accruals.
• Vouchers PO related vendor invoices.
• Assures proper set-up and usage of both primary and secondary vendors. • Resolves vendors issues including but not limited to copies of vendor invoice, customer service, vendor payment, etc.
• Works with facility management to account for proper inventory monthly • Works with facility manager to create outboung shipping documents for thrid party disposal facilities
• Works with lab manager to mail disposal related documents to generators for tracking purposes.
• Creating hazardous and non-hazardous waste profiles specific to generator waste, based on knowledge and/or MSDS.
• Working with sales and specialist to create quotes for customer transportation, disposal and labor related jobs.
Department of Motor VehiclesMVFR
Jul. 2009 - Feb. 2011
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