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Work Background
Mission Air Support, IncContract Executive
Jan. 2021 - Dec. 2024Roanoke, Virginia, United States• Successfully managed the wind down of a company with a net income of negative $4MM
• Led international sales team to sell portfolio of aircraft and aviation parts maximizing ROI
• Developed strategies and led negotiations with banks and other stakeholders to restructure debt portfolio of over $7.4MM • Successfully closed company with a positive net income of $859K
Two And a Half SistersManaging Partner
Jan. 2009• Developed brand concept and business case to launch and manage successful retail boutique and online platform
• Sourced vendors to develop and secure products to meet customer needs and market conditions
• Managed daily operations to include both customer, vendor, and staff management
Capital OneBusiness Manager, Product Development
Jan. 2002 - Dec. 2008Richmond, Virginia, United States• Successfully managed product development life cycle in Agile environment to develop, evaluate and launch products for a Fortune 200 company.
• Led cross functional teams of business analyst, brand, risk management and operations to ensure new products met the needs of all stakeholders
• Evaluated and monitored product profitability, market conditions as well as customer satisfaction to evolve products as needed to grow revenue
Capital OneSenior Relationship Manager
Jan. 1998 - Dec. 2002• Managed portfolio of highest grossing cross sell products and vendors for credit card base exceeding revenue targets
• Negotiated contracts with vendors, securing favorable terms for the company while supporting strong relationships
• Selected to lead large cross functional project team, redesigning the credit monitoring product to improve overall customer experience and satisfaction without any loss of revenue.
Crestar Bank (currently Truist)Project Manager, L&H Insurance Cross Sell products
Jan. 1995 - Dec. 1998Richmond, Virginia, United States· Managed life and health (L&H) products offered to credit card base
· L&H Licensed volunteer
Crestar BankBranch Manager
Jan. 1993 - Dec. 1995Washington, District of Columbia, United States
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