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Work Background
Training & Development Manager
SercoTraining & Development Manager
Apr. 2024Southampton, England, United KingdomOverseeing the provision, monitoring and delivery of all training initiatives. Re-designed the Corporate induction at University Hospital Southampton for all Domestic, Catering and Retail staff. Achieved 100% pass rates in Food Safety Training courses, a 30% increase on previous best performance. Managed the Training Team, providing guidance and feedback on areas for improvement. Provided leadership coaching to drive a reduction in attrition across the Serco UHS contract. Delivered online and classroom training to a 650-person workforce. Achieved the mandatory training KPI 8 weeks ahead of target. Introduced induction and performance tracking.
Clinical Education Design Team
South Central Ambulance Service NHS Foundation TrustClinical Education Design Team
Jun. 2022 - Apr. 2024Hampshire, England, United KingdomEducation Co-ordinator at South Central Ambulance Service Co-ordinating the implementation of Virtual Teaching Programmes Hosting and leading Digital Education sessions Designing Virtual Lesson Plans, Workshops and Activities The design and creation of the IEP Microsite
HR - Europe
Competitive Capabilities InternationalHR - Europe
May. 2016 - Dec. 2021EuropeLed all L&D Initiaives for the European Region Managed the Train the Trainer provision. Responsible for all Talent Acquisition activities. Contract management. Performance management Succession planning Project managed Bamboo HR implementation Organised and hosted regional team meetings Assisting with the organisation of Round Table events
Office Manager
Fruition Systems LtdOffice Manager
May. 2015 - May. 2016HampshireFull responsibility for the management of HR, accounts, marketing and general administrative processes.
Site Administrator & Communications Assistant
Molson Coors (UK) LtdSite Administrator & Communications Assistant
Jun. 2010 - Jun. 2013AltonFull administrative support for the Senior Team, H&S and HR departments. Site purchasing, Internal Communications.
Private PA
HNWI IndividualPrivate PA
Apr. 2008 - Feb. 2010Hampshire
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