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Work Background
SercoTraining & Development Manager
Apr. 2024Southampton, England, United KingdomOverseeing the provision, monitoring and delivery of all training initiatives.
Re-designed the Corporate induction at University Hospital Southampton for all Domestic, Catering and Retail staff.
Achieved 100% pass rates in Food Safety Training courses, a 30% increase on previous best performance.
Managed the Training Team, providing guidance and feedback on areas for improvement.
Provided leadership coaching to drive a reduction in attrition across the Serco UHS contract.
Delivered online and classroom training to a 650-person workforce.
Achieved the mandatory training KPI 8 weeks ahead of target.
Introduced induction and performance tracking.
South Central Ambulance Service NHS Foundation TrustClinical Education Design Team
Jun. 2022 - Apr. 2024Hampshire, England, United KingdomEducation Co-ordinator at South Central Ambulance Service
Co-ordinating the implementation of Virtual Teaching Programmes Hosting and leading Digital Education sessions
Designing Virtual Lesson Plans, Workshops and Activities
The design and creation of the IEP Microsite
Competitive Capabilities InternationalHR - Europe
May. 2016 - Dec. 2021EuropeLed all L&D Initiaives for the European Region
Managed the Train the Trainer provision.
Responsible for all Talent Acquisition activities.
Contract management.
Performance management
Succession planning
Project managed Bamboo HR implementation
Organised and hosted regional team meetings
Assisting with the organisation of Round Table events
Fruition Systems LtdOffice Manager
May. 2015 - May. 2016HampshireFull responsibility for the management of HR, accounts, marketing and general administrative processes.
Molson Coors (UK) LtdSite Administrator & Communications Assistant
Jun. 2010 - Jun. 2013AltonFull administrative support for the Senior Team, H&S and HR departments. Site purchasing, Internal Communications.
HNWI IndividualPrivate PA
Apr. 2008 - Feb. 2010Hampshire
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