Mel Lewis is a seasoned legal professional serving as the Associate General Counsel at Serco Company. With extensive experience in corporate law, Mel has made significant contributions to the company's legal strategy and compliance matters. Prior to Serco, Mel worked with various multinational corporations, honing her expertise in areas such as corporate governance, risk management, and contract law. She holds a law degree and continually updates her knowledge base to stay abreast of changing industry regulations. Known for her strategic thinking and excellent problem-solving abilities, Mel continues to play an instrumental role in steering Serco through complex legal landscapes.More...
Lise Sellers
Training & Development Manager
Verified
In the past quarter, my focus has been on enhancing the effectiveness of our training programs. We have implemented new strategies, including a shift to more interactive learning, to accommodate our diverse team. This has resulted in a 50% increase in employee pass rate in training sessions.
Our development programs have also seen significant progress, with a 20% rise in employees taking on leadership roles post-training. However, we have identified a need for more specialised training in certain departments.
Moving forward, our objective is to customise training modules based on department-specific needs, and continue to innovate our training methods to keep up with the evolving work dynamics. We anticipate that these measures will further boost employee engagement and productivity.More...
John di Stefano
Business Analyst@European Business Services Consult
Verified
As a dynamic Business Analyst with extensive experience in both governmental and private sectors, I thrive in collaborative environments, driving operational improvements and technological advancements. My career is marked by a passion for teamwork and innovative IT solutions. As a Project Manager, I have led numerous projects, consistently delivering clear outcomes.
Currently, at Serco Europe, I specialise in developing multilingual business processes and selecting applications that meet ISO standards and organisational needs. My previous roles enhanced my skills in IT governance alignment and critical software implementation.
I approach challenges enthusiastically, always exploring how technology can drive business success. With a Business Studies degree from the University of Mannheim and strong project management skills, I am committed to exceeding strategic goals through innovation and effective team collaboration.More...
Irina Dura
Customer Contact Officer@Serco
Verified
Serco Company continues to demonstrate steady growth and profitability, maintaining a strong market presence in the service sector. Our customer-centric approach and commitment to innovation have been key drivers in our success. Recent customer feedback indicates high satisfaction levels with our services, largely due to our dedicated customer contact team. However, there are areas for improvement, particularly in reducing response times and enhancing personalized service. Training programs and the implementation of advanced technology are suggested to address these issues.
Irina Dura, as a Customer Contact Officer, plays a crucial role in these improvements, ensuring customer queries are handled efficiently and effectively. Her role is instrumental in driving customer satisfaction and loyalty, directly impacting our company's growth and success.More...
Glen Di-Giuseppe-Xerri
Operations Manager@Serco
Verified
Joy Nwabeze
Data Entry Operator@Serco
Verified
Joy Nwabeze has consistently demonstrated exceptional attention to detail and efficiency in her role as a Data Entry Operator at Serco. She spearheaded a project that streamlined data processing workflows, resulting in a 30% increase in productivity across the department. Joy was instrumental in implementing a new data validation system that reduced entry errors by 25%, significantly enhancing data accuracy. Her commitment to excellence earned her the Employee of the Year award in 2022, recognizing her invaluable contributions to the team.More...
David Holloway
Business Analyst@Serco
Verified
Chloe Swann
Diverse Professional@University of Plymouth
Verified
People often comment on how much they love my energy, and I put my all into everything I do. I've had an exciting career including international student recruitment and international business development for universities in the UK. I'm good with digital communications and social media.
I love coaching people to help them become the best version of themselves. Currently I'm a coach part time while working at the university of Plymouth part time on a temporary contract.More...
Syed Ali Murtaza
Customer Service Advisor@Construction Certification
Verified
Syed Ali Murtaza is a dedicated Customer Service Advisor at Construction Certification, where he excels in providing exceptional support and guidance to clients navigating certification processes. With over five years of experience in customer relations, he is known for his proactive approach and problem-solving skills. Syed holds a Bachelor's degree in Business Administration, which complements his expertise in fostering positive client interactions. Outside of work, he enjoys hiking and exploring new culinary experiences.More...
Briana Calderon
Program Analyst@Department of the Navy
Verified
Briana Calderon is a dedicated Program Analyst at the Department of the Navy, where she specializes in optimizing operational efficiency and strategic planning. With over eight years of experience in project management and data analysis, she is known for her keen attention to detail and innovative problem-solving skills. Briana is PMP certified through PMI. She is also pursuing other specialized certifications through PMI as well.More...
Philip Beesley
Head of Service Management@Boeing
Verified
Philip Beesley, as Head of Service Management at Boeing, is a resilient and analytical service management leader with extensive experience driving digital transformation and enhancing IT service management and operations.
Proven ability to drive operational excellence by leading service management transformation initiatives and implementing ITSM tools like ServiceNow. Skilled at aligning service delivery with business objectives through data-driven decision-making and innovative automation initiatives. Adept at fostering collaborative relationships with stakeholders while building and mentoring high-performance teams to maintain service excellence. Committed to delivering exceptional results through a blend of critical thinking, empathetic leadership, and direct communication style.
Areas of Expertise
• Strategic Service Leadership
• IT Service Management
• Service Level Management
• Digital Transformation
• Process Optimisation
• Agile & Scrum Methodologies
• Infrastructure Management
• ITIL Versions 2,3 & 4
• ISO20000-1 Implementation
Accomplishments
• Transformed service management operations at Boeing Defence UK by leading major implementations, including the ServiceNow platform, to support innovative business engagements, and enhance operational efficiency.
• Pioneered enterprise-wide automation and systems integration initiatives that delivered substantial cost savings while improving operational efficiency across the organisation.
• Facilitated seamless client onboarding processes at SCC, consistently exceeding customer satisfaction benchmarks and establishing new standards for service excellence.
• Led Welsh Water's transformation by successfully insourcing critical IT functions and maintaining 100% achievement of priority service targets, elevating service delivery performance metrics.
• Demonstrated excellence in quality management by leading two organisations (Serco and Boeing Defence UK) to achieve ISO 20000 certification, validating best-in-class service management practices.More...
Damian Booth
Freelance translator
Verified
Reliable and experienced educational leader and leadership coachMore...
Michael Webb
Senior Manager@MetaPhase Consulting, LLC
Verified
Michael Webb is a dynamic Senior Manager at MetaPhase Consulting, LLC, where he spearheads innovative digital transformation projects for Fortune 500 clients. With over a decade of experience in strategic consulting and a keen eye for emerging technologies, Michael has consistently driven growth and efficiency across diverse industries. His leadership in cross-functional teams has resulted in award-winning solutions that enhance client operations and user experiences. A graduate of Boston University with a Masters from the University of New Hampshire, Michael is passionate about leveraging technology to create sustainable business solutions.More...
Omar Cabello
Director@WT360 Group
Verified
Omar Cabello is the dynamic Director at WT360 Group, where he oversees the expansion and creates strategies to drive global market expansion. With over 12 years of experience in technology and business development, Omar has successfully led cross-functional teams to achieve a 30% increase in annual revenue. He is renowned for his visionary leadership and his ability to cultivate strategic partnerships that enhance the company's competitive edge. Passionate about sustainable growth, Omar is committed to integrating cutting-edge technologies and procedures to foster long-term success for WT360 Group and other business venturesMore...
Jasmin Sarhan
Founder@DSTN travel
Verified
Jasmin Sarhan is the founder of DSTN Travel, a bespoke agency specialising in tailored luxury travel experiences. With over a decade of experience in hospitality and travel, Jasmin brings a refined eye for detail and a passion for curating meaningful, high-end journeys. Her approach is centered on creating personalised escapes that connect clients with the essence of a destination, all while maintaining a commitment to quality, comfort, and authenticity.More...
Tancredi Busatta
Satellite Mission Planning Engineer@Clc Space GmbH
Verified
Kate Lloyd-Evans
Marketing Specialist
Verified
As a Marketing Specialist, Kate Lloyd-Evans has successfully developed and implemented strategic marketing plans that significantly increased company revenue. She has demonstrated expertise in marketing strategy and planning, copywriting, email marketing, communications, and social media management. She has also led successful promotional campaigns, resulting in increased brand visibility and customer engagement. Kate's innovative approaches to digital marketing have consistently driven growth and improved the company's market position.More...
Leanne Howe
Educator
Verified
Leanne Howe is a highly respected and dedicated educator with a passion for driving educational success and fostering intellectual growth. With a career spanning over two decades, she has honed her skills in educational settings. With a background in business leanne has delivered business and economics education and still does for a higher education institution in the UK. Leanne moved into education and is responsible for curriculum development initial teacher education, developing teacher education and teaching and staff development. Her expertise is impetigo and practice and especially in the advancement of technology particular use of generative AI. Leanne is undertaking a doctorate in education with the focus of research on the use of generator AI for inclusive education.
Leanne has experience in business in the area of marketing strategic development strategic management and still uses these skills as a director trustee of a charity . Has particular expertise in training and development developing strategic plans marketing plans and business plans as well as developing business solutions particularly those in this sector of education. Leanne also holds an MBA.More...
Gillian Charnley
EMEA Procurement Director@JLL - Jones Lang LaSalle
Verified
Gillian Charnley is an accomplished procurement professional currently serving as the EMEA Procurement Director at JLL - Jones Lang LaSalle, a global real estate services firm. With a career spanning over two decades, Gillian has proven expertise in procurement strategy, category management, stakeholder management, and supplier relationship management. Prior to joining JLL, she held senior procurement roles at prominent global firms and private equity firms.
Gillian is known for her ability to lead complex projects, manage cross-functional teams, and drive cost savings. Throughout her career, Gillian has demonstrated a commitment to excellence, continuous improvement, and strategic planning.More...
Brad McIntire
Agile Project Manager@Leidos
Verified
Brad McIntire, as an Agile Project Manager at Leidos, oversees the development and implementation of agile methodologies within the organization. He is responsible for managing project timelines, coordinating team members, and ensuring the delivery of high-quality, efficient solutions. Brad also plays a key role in facilitating communication between stakeholders, aligning project objectives with company goals, and driving continuous improvement. His expertise in agile principles and his leadership skills are instrumental in managing project risks and obstacles, promoting team collaboration, and enhancing productivity and performance.More...
Riad Chehayeb
CEO@ATMIS Aviation Consulting
Verified
Air Navigation Services
Business Strategist
Start-ups
Directorship
Strategic Planning
Commercialisation
TransitioningMore...
Ellen Jackson
Psychologist, Coach, Writer, Podcaster
Verified
I'm Ellen. Community Catalyst, Change Strategist and Thought Partner.
I use my expertise in social psychology, systems thinking, and community development to empower individuals, teams, and communities. I help you understand human behavior, map social systems, assess community culture, conduct research, and measure impact. With over 20 years of experience in leadership development, I coach leaders to shape a positive community culture.
Five fast facts:
I'm a social psychologist, systems thinker, community leadership developer, MBA program facilitator, and podcast producer.
I'm a radio and media regular, writer and communicator.More...
Graeme Sloan
Director@Best Contracts by Design
Verified
As Managing Director of Best Contracts by Design Limited, I lead a company dedicated to crafting innovative, bespoke contract solutions tailored to the needs of diverse sectors and industries. With over 25 years of expertise in procurement and commercial strategy, I’ve built a career on driving transformation and delivering measurable value for clients and stakeholders.
Throughout my journey, I’ve spearheaded initiatives that have reshaped industries and left a lasting impact. From enabling digital transformation and implementing cost-saving strategies to managing complex project lifecycles, I thrive on turning challenges into opportunities. My work spans significant government projects aimed at retrofitting the UK housing stock to reduce CO2 emissions, as well as delivering large-scale network solutions for renowned organisations such as Experian, Boots, RNLI, Paramount, and Deutsche Bank. At the core of my expertise lies contractual negotiation and risk management, where I consistently demonstrate a results-driven and professional approach.
My mission is clear: to harness my skills and experience to empower organisations striving for sustainable, socially impactful outcomes. I’m passionate about collaborating with like-minded professionals who are equally committed to creating positive change for both society and the environment. Let’s connect and make a difference together.More...
Paul Cox
Executive Leader
Verified
Accomplished CEO and senior leader with a proven track record of building and inspiring high performing teams, delivering transformational change, and leading continuous improvement across complex public and private sector organisations.
With a career history that also includes advisory and consultancy, professional sport and international sport coaching, and extensive non-executive experience.More...
Hemant Chalke
Director - Security, FM, HSE, L&D
Verified
Hemant Chalke is a seasoned professional with extensive experience in the fields of security, facilities management (FM), health, safety and environment (HSE), and learning and development (L&D). Currently serving as a Director, he is known for his strategic leadership and deep understanding of these industries. Hemant's career reflects his commitment to ensuring the safety and well-being of staff and the successful overall operations of the company. He is also passionate about fostering a learning culture within the organization, continuously developing strategies for employee growth and development. His work is characterized by his proactive approach, innovative solutions, and a strong focus on achieving operational excellence.More...
Gwenaël Mouthuy
Data analyst, python developer and business coach@My coaching company oü
Verified
Gwenaël Mouthuy is a highly skilled and experienced data analyst and Python developer currently working at My Coaching Company oü. He holds a wealth of knowledge in business analytics, data modeling, and software development. Gwenaël's proficiency in Python programming has been instrumental in driving the success of numerous projects at the company. His role also extends to business coaching, where he leverages his analytical skills to guide businesses in making data-driven decisions. Gwenaël's passion forMore...
Silja Kjoenstad
SEO & Content Manager@Dilanti Media Ltd
Verified
Experienced SEO and Content manager with 8 years experience in affiliate marketing. Experience with the usual SEO tools like Ahrefs, SemRush, Moz, AcuRanker, Nightwatch, Google Analytics/GSC/GTM, Screaming Frog and more.
I love creating and writing content, so if you need any for of article of feature for your site - I can deliver it already SEO optimised and ready for publishing.More...
Kashif Muhammad
Academy Director Health Safety Quality Environment Professional@Initial Saudi Group
Verified
Initial Saudi Group has shown a consistent commitment to maintaining high standards in health, safety, quality, and the environment. As the Academy Director, Kashif Muhammad has played a crucial role in ensuring these standards are upheld. Under his leadership, the company has implemented effective HSQE strategies and training programs, resulting in improved safety measures, quality control, and environmental conservation efforts. Moving forward, the focus will remain on continuous improvement and adherence to international HSQE standards. This will not only enhance the company's reputation but also contribute to the overall growth and success of Initial Saudi Group.More...
Martin Hall
Senior Finance manager@HSBC
Verified
Martin Hall is a seasoned financial professional currently serving as a Senior Finance Manager at HSBC, one of the world's largest banking and financial services institutions. With two decades of experience in the finance industry, Martin has developed a deep understanding of financial management, strategic planning, and budget control. Prior to his role at HSBC, he has held various positions in other top-tier financial institutions such as BNP Paribas and Barclays, honing his skills in financial analysis, risk management, and financial planning. Martin holds a degree in business studiesfrom the University of Bournemouth. Known for his strategic thinking and detail-oriented approach, Martin continues to streamline financial processes and drive efficient cost management and strict governance and control to the various programmes under his control.More...
Alexandre Politano
GIS Developer and System Administrator@ViberOptix
Verified
I am Master in Computational Systems Engineer, COPPE/Federal University of Rio de Janeiro/Brazil and I am graduated in Biological Sciences, UNISANTA/University of Santa Cecília – Santos/Brazil, and Technical Graduate Professional in data process data, Integrated College Objetivo of Sao Paulo – Sao Paulo/SP – Brazil. I am expert in GIS – Geography Information System and RS - Remote Sensor (hands-on) with more than 28 years of experience in developer solution, problem solve and 15 years of experience in SpatiMore...
Ranjith Kumar
Branding and Marketing Architect@Consultant
Verified
Ben de la Salle
Director@ICA Consultancy
Verified
Some of my achievements include:
- Growing ICA Consultancy into a successful and respected business
- Being recognised as an expert in cyber security, and being asked to speak at conferences and events
- Helping my clients achieve their goals, and making demonstrable improvements to their security maturityMore...
Neil Cleasby
Validation consultant@Cleasby Compliance ltd
Verified
Validation consultant with 18 years experience in computer system validation within the pharmaceutical industryMore...
Angela Goddard
Finance Transformation Manager
Verified
The Finance Transformation Manager, Angela Goddard, is responsible for driving the transformation of financial processes, systems, and teams to increase efficiency and effectiveness. She oversees the implementation of new financial technologies, develops strategies for change management, and ensures alignment with the company's overall business objectives.More...