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Work Background
Equinox Realty NMQualifying Broker
May. 2021Albuquerque, New Mexico, United States
Couture BrokerageReal Estate Broker Associate
May. 2020 - Nov. 2021New Mexico, United States
ABQ Rage RoomOwner
Aug. 2019Albuquerque, New Mexico
Duke City Estate SalesOwner
Mar. 2017Albuquerque, New Mexico
Home Authority Real EstateAssociate Broker
Jun. 2016 - May. 2020Albuquerque, New Mexico AreaMy job is to get you into the home of your dreams.
ClockSharkInside Sales and Customer Success
Jun. 2016 - Mar. 2017Albuquerque, New Mexico AreaMade mobile time tracking recommendations based on individual customer needs. Close and grow sales through professional communication by managing the needs and expectations of all clients through continued Customer Success interactions and an exemplary Customer Service experience. Document all interactions with customers for an exemplary guest experience. Administer JTIP, HWTC and various hiring duties
Co-marketing campaign with other Intuit apps for blog and social media presence
Lavu Inc.Technical Sales Consultant
Dec. 2015 - Jun. 2016Albuquerque, New Mexico AreaMade Point of Sale recommendations based on individual customer needs.
Prepared and monitored all sales orders from initial demonstration to delivery processes.
Quota-surpassing sales representative with a history of exceeding employer expectations across diverse industries. Enjoy talking to people and establishing a long-term, loyal customer base.
Researched and stayed current on all Point of Sale product and technology information.
Persuasive communicator; use consultative selling skills to identify opportunities, overcome objections, build relationships and turn cold canvassing into sales.
Tenacious negotiator and closer; adept in conveying the benefits of products/services and generating customer interest. Quickly learn, master and sell new product offerings. Provided coaching and training to new sales associates as needed.
Lavu Inc.Human Resources Manager
Aug. 2013 - Jan. 2016Albuquerque, New Mexico AreaManages and streamlines on-boarding and termination of employees;
Maintains historical employee records with both physical and electronic copies;
Ensures legal compliance in all aspects;
Develop, advise on and implement policies relating to personnel;
Address grievances and implement disciplinary procedures;
Promotes quality and diversity throughout the organization;
Negotiates and maintains employee benefits programs;
Engages the community in recruiting and employment events.
Lavu Inc.Billing Department Manager
Oct. 2012 - Sep. 2015Albuquerque, New Mexico AreaResolving client issues and answering questions via phone;
Resolving client issues and answering questions via email;
Issuing invoices to Specialists for payments;
Assess, adjust and note client accounts for all changes made;
Maintain a proper flow of information throughout the department;
Reviews client accounts for discrepancies and makes appropriate adjustments;
Professionally handling difficult clients;
Submits bugs and feature requests for the billing system and test new billing features and enhancements.
Lavu Inc.Personal Assistant
Jul. 2012 - Nov. 2015Albuquerque, New Mexico AreaExperience with Microsoft Suite - Word, Excel and PowerPoint;
Maintain C-level and VP calendars events and appointment schedule with outside vendors and potential partners;
Manage travel, both domestic and international, for C-level, VP and large groups;
Event planning and implementation for attendees between 15 and 200;
Presenting weekly updates on current job roles to Management for consideration and approval;
Performs administrative duties for all level of Management.
Lavu Inc.Technical Support
Mar. 2012 - Nov. 2013Albuquerque, New Mexico AreaDemands excellent verbal and written communication skills;
Resolving client issues over the phone and via email;
Requires critical and problem solving skills;
Responsible for assisting business owners with initial set-up and troubleshooting of point-of-sale software and hardware over the phone.
CLP ResourcesTrade Recruiter
Aug. 2011 - Mar. 2012Las Cruces, New Mexico Area and El Paso, TexasResponsible for implementing cost effective recruitment functions and executing local recruitment programs;
Complete all phases of the Field Employee Hiring Process;
Process customer orders by assigning field employees to customer sites;
Assist in follow-up site visits to ensure customer satisfaction, safety guidelines and worker satisfaction is excellent;
Administers pre-employment assessment, including drug testing, background checks, employment verification and worker eligibility; Maintains branch office supplies, purchasing.
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