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Work Background
Parenting With IntentAdministrative Specialist
Jan. 2022 - Jun. 2023Portland, Oregon Metropolitan AreaPerforms clerical duties included data entry typing, filing, and completion of simple forms.
Operated office machines including copiers, scanners, phone and voicemail systems, personal computers, and other standard office equipment.
Helped with support with orientation and trainings
Prepared forms and reports according to written or verbal instructions.
With training, completed monthly billing and invoicing.
Maintained filing systems either manually or electronically.
Have detailed knowledge of PWI webpage and Intranet pages and Google Drive to assist individuals navigate for their needs and to be able to refer individuals to it as needed.
Answered employee questions as they arise.
Tracked office supplies.
Helped with calling on repairs that arise, and yearly inspections that we are
required to do for the office
Assisted Leadership team and coordinators, with other projects to promote the growth of PWI.
CODA, IncBehavioral Health Specialist
Aug. 2018 - Sep. 2020
Whole Foods MarketCulinary Food Specialist
Nov. 2016 - Mar. 2018Austin, Texas AreaProvide outstanding customer service. Serve products in a variety of areas in the prepared foods department; include slicing meats and cheeses, preparing sandwiches and pizzas, and working the chef’s case. Monitor product quality and freshness. Assisting in the basic preparation of food under the supervision of wholefoods team leader.
Volt Workforce SolutionConsumer Education Sales
Jul. 2016 - Jan. 2017Austin, Texas AreaWorking in a faced pace tech company. Applying skills to foster company growth. I specialize in marketing, event planning, non-profit/development, and customer advocacy.
Solution orientated person with experience in business methodology.
Tenderloin Housing ClinicHR Coordinator/Case Manager
Nov. 2015 - Nov. 2016San Francisco Bay Area and Austin, TXSupported a team of educators in collecting qualitative information
Recruited and followed up with new hires. Developed strategic human resources plans to recruit and retain the best possible talent.
Strategized a more effective way of communicating in-house, using google applications.
Provided assistance to upper management as needed, including scheduling appointments and running errands. General administrative support: respond to calls and emails, filing, faxing, and copying.
Chef Joe a Culunary SaloonChef Assistant
Oct. 2015 - Apr. 2016San Francisco Bay AreaAssisted chef and students in production of meals from around the world.
Supported Chef in preparing and executing meals. Performed with ease and efficiency under significant pressure in fast-paced environment.
Completed side work such as cleaning and storing serving equipment and props.
Assisted in setting up and breaking down food service stations following standard policies and procedures.
CrushpathCustomer Advocacy Support
Apr. 2015 - Oct. 2015San Francisco Bay AreaCrushpath, San Francisco, CA Customer Support Manager
Part of an ever expanding market base with quick response to customers.
Implemented new strategies using Salesforce and google applications.
Strong analytic skills with urgency in problem solving customer concerns.
Managed inbound customer communication and organized/escalated issues appropriately including billing, security, and technical inquiries.
B2B marketing experience in technology, healthcare and automotive industries.
Well versed in Microsoft Outlook as well Microsoft suite.
Identified customer needs and collaborated with internal teams to ensure customer success. Worked with sales and engineers to effectively troubleshoot customer concerns.
Assisted Executive Assistant and HR to plan and execute off-site events, including team off-sites, dinners, business trips, speaking engagements, and social outings
HealthRIGHT 360Therapist/Case Manager/Family Service Therapist
Mar. 2007 - Apr. 2013San Francisco Bay AreaProvided case management solutions: short term goals (group therapy) long term goals (housing).
Perform crisis intervention, supportive counseling, advocacy, and making appropriate referrals.
Experience in DBT and Seeking Safety. Created and launched over 8 educational groups.
Managed a caseload from 20 to 60 individuals.
Provided therapy for individuals, couples and children expressive tools to promote healing
Empower clients and families to achieve and maintain increased functioning.
Provided family support, education and linkages to additional services/resources.
Constructed individualized treatment plans, psycho educational programs, and assisted clients on utilizing outside recourses.
Other responsibilities:
Facilities—purchasing office supplies, distributing/sending mail, ordering catered lunches and dinners.
Maintain and organize office including kitchen, storage areas, common areas, and conference rooms Assist HR with onboarding new employees Work with other team members to plan events and logistics
A.G. FerrariSales Associate
Sep. 2006 - Mar. 2007San Francisco Bay AreaServer and event coordinator. Prepared sandwiches and other foods for customers, which may include slicing meats and cheeses.
Maintained supplies and coolers and to track product transfers and spoilage.
Adhered to state and local health and safety regulations.
Attended tastings and trainings, to remain up-to-date on products and offerings.
Riverside Community CareTherapist Intern
Sep. 2004 - Nov. 2005Participated in team meetings and assisted with treatment planning as directed.
Served as counselor intern, completing case files, and consulting with Senior Counselor to review and approve counseling strategies.
Counseled adults using expressive, psychoeducational, and talk therapy.
Family After School ProgramExpressive Therapy Intern
Sep. 2003 - May. 2004Served as counselor intern, consulting case files and working with staff in implementing therapeutic activities.
Provide counseling and assisted in expressive therapy services to children.
Participated in weekly staff meetings.
Listened to concern of cliets, creating a climate of openness and trust to develop solutions.
Cambridge CollegeDevelopment Associate
Sep. 2001 - Oct. 2002Managed and maintained the development office database. Assisted in planning and coordinating special events such as Honor the Scholars, Graduation Commencement, and Educating America's New Majority symposium.
Maintained scholarship information and provided reports as needed...
Maintained foundation, corporations, and trustee files.
American Program BureauMarketing Coordinator/Administrative Assistant
May. 1999 - Jun. 2000Developed a marketing spreadsheet for yearly catalogue.
Designed flyers, created speaker biographies, oversaw interns and maintained video library.
Acquired research skills, writing techniques and the ability to communicate effectively with professionals of all levels.
Interfaced with high profile people in a professional and courteous manner.
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