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Work Background
Brown Brothers HarrimanAssistant Vice President
Aug. 2023Boston, Massachusetts, United States
Brown Brothers HarrimanProject Manager
Jan. 2023 - Aug. 2023Boston, Massachusetts, United States
AllyStrategic Project Manager
Oct. 2021 - Dec. 2022Charlotte, North Carolina, United StatesSupport program governance, reporting & cadence within current Ally structures. Manage the program integrated plan, roadmap, issues / risk logs, decisions needed, dependencies, and requirements.
Responsible for resolving issues and mitigating risks, escalating issues/risks when appropriate.
Consolidate status reports to create a workstream and executive-level program governance report and timeline for the program including risk and migration / employee readiness plans.
Assist with business / technical / data stakeholder buy-in including facilitation of standing and ad hoc meetings critical to development of key deliverables, issues/risks management and stakeholder management.
Maintain communication plan with key members of the technology, data, and business leadership team pursuant to work activity, prioritization, issues and risks.
Oversee change control processes for workstreams and at program level.
Support Ally required Deposits, IT/Data, and Digital governance processes.
Coordinate the work efforts of program/workstream IT, Data, and business resources (within a workstream / program execution context), as necessary.
Support executive communications (executive updates and other governance routines)
Provide weekly updates (to key Ally sponsor & point of contact) on program progress
Support creation, review, and refinement of materials for various governance routine.
Wells FargoSr. Business Consultant
Sep. 2020 - Oct. 2021Charlotte, North Carolina, United StatesResponsible for supporting cross functional/virtual teams to strategize, plan and execute a variety of programs, services and initiatives that are larger in scope and complexity. Provides leadership to other consultants and analysts in the integration/implementation of programs/services/initiatives with cross functional business partners, recognizing the significance of competing priorities and strategies, and adjusting as necessary. Develops metrics and tracks/evaluates performance of programs, services and initiatives. Ensures plans/programs adhere to appropriate policies and regulations. Partners with key members of the technology development, business and technology PMOs, audit and implementation teams to ensure all program/project deliverables are meeting the required guidelines for regulatory work. Ensures data quality and Enterprise program/project requirements are documented and captured in the implementation project plans.
Compass GroupStrategic Project Manager
Dec. 2019 - Jul. 2020Charlotte, North Carolina Area- Define project scope, goals and deliverables that support business goals in collaboration with all
stakeholders, including senior executives, sponsors, business owners and field operations
- Document and analyze information and processes to solve critical business issues
- Build and manage (directly and indirectly) teams to meet the resource needs required of each
project
- Create and execute end-to-end project plans and revise as appropriate to meet changing needs
and requirements
- Proactively communicate project details across all levels of the organization and across multiple
departments in a clear and concise manner
- Coordinate project activities between team members, while maximizing their productivity to
achieve project goals
- Build internal and external business relationships vital to the success of the project
- Resolve and/or escalate issues in a timely fashion
- Identify, assess and minimize risks throughout the project life cycle
- Create and maintain all project documentation pertinent to the project, including but not
limited to, status reports, work plans, presentations
- Understand team dynamics and adapt project management methodology as needed to ensure
project success
- Identify opportunities for improvement and make recommendations for change; identify flaws
in logic or assumption errors
- Enhance department and organization reputation by accepting ownership for accomplishing
new and different requests; exploring opportunities to add value to job accomplishments
- Assist in developing project management best practices - Update job knowledge by participating in educational opportunities; reading professional
publications; maintaining personal networks; participating in professional organizations
ROAMDBusiness Consultant
Aug. 2019 - Nov. 2019Charlotte, North Carolina AreaConducted market research to validate the viability of expansion in European markets while considering the for membership – based medicinal practices for executives traveling into ROAMD Provider Networks. Identified target Physicians and practices for inclusion into the ROAMD network, and tactically define how to find and acquire these individuals as Network Physicians.
Atrium HealthInformation Management Accrediation Chapter Chair
Oct. 2018 - Dec. 2019Charlotte, North Carolina Facilitate survey activity on behalf of Atrium Health in conjunction with formal requests made by The Joint Commission and Disease Specific Certification institutions.
Wake Forest University School of BusinessMBA Graduate Student
Aug. 2017 - Aug. 2019Charlotte, North Carolina Area
Atrium HealthApplication Specialist
May. 2017 - Dec. 2019Charlotte, North Carolina AreaInformation & Analytics Services Population Health teammate. As an Application Specialist teammate I assist with the development, delivery and management of technology-based business and clinical solutions. The have gained experience in all phases of the Systems Development Life Cycle process used for planning, developing, testing, deploying, and supporting information systems. I am also responsible for partnering with colleagues to identify opportunities for process improvement and will assist in re-engineering processes to improve workflow, reduce waste, and foster collaborations. Essential Functions of my position:
Eagerness to contribute in a team-oriented environment
Ability to work creatively and analytically in a problem-solving environment
Desire to work in an information systems environment
Strong communication (oral and written), interpersonal and relationship-building skills
Good organizational, multi-tasking, and time-management skills
Demonstrated teamwork and collaboration in a professional setting
Ability to breakdown complex problems into manageable components of work
Cerner CorporationConsultant
Jun. 2015 - Dec. 2017Kansas City, Missouri AreaAs a Professional Services Consultant, I am often the face of Cerner to clients. I communicate, collaborate and work to design and customize clients’ new or updated computer systems. When joining the Cerner team, I received comprehensive training to become a subject matter expert supporting specific Cerner software services. Much of my time is spent communicating with and educating clients. As I help shape their system I foster strong relationships, empowering them to see how technology can save lives, decrease errors and reduce wasteful spending. My end goal is to successfully transition a client through a Cerner implementation which includes system testing, troubleshooting, issue management, training and go-lives. Additionally, my work takes place with clients in their clinical environment, so I will frequently travel to their location.
A Mothers ChoicePersonal Care Assistant
Sep. 2014 - Mar. 2015Charlotte, North Carolina AreaAssist client with daily living tasks. Accompany and assist client with therapy sessions and community involvement. Allow client as much freedom and independence as possible while providing a safe, nurturing home environment. Provide assistance in transferring, bathing, and clothing patient. Clean and administer medications and feedings through a G-Tube.
Novant HealthCertified Nursing Assistant
May. 2014 - Dec. 2014Charlotte, North Carolina AreaAssist patients with daily living tasks.
Consistently monitor vital signs, reporting normal and out range findings to nurses and the healthcare team.
Participate in creating a safe, healing environment for patients and their families.
Daughtry Tax ServicesAdministrative Assistant
Jan. 2014 - May. 2014Raleigh, NCPerforms administrative and office support activities for multiple supervisors. Duties include fielding telephone calls, receiving and directing mail and monetary intake, word processing, filing, and faxing. Extensive use of software skills are used, as well as Internet research abilities and strong communication skills. Coordinate work flow.
Update and chase delegated tasks to ensure progress to deadlines.
Take initiative in manager's absence.
Keep projects on schedule.
Compose correspondence and reports for own or manager's signature.
Arrange essential mail in priority action order for manager.
Handle all inquiries within my capacity.
Provide back-up materials for callbacks.
Route calls elsewhere as needed.
Handle phone surveys and inquiries as needed.
Perform to earn manager's full confidence.
Assure discreet handling of all business.
Arrange monetary intake and deposits after pickup.
Prepare trip files and supplies.
Routinely re-order department supplies.
Update mail and phone directories.
NC State UniversityWomen's Center Intern
Jan. 2014 - May. 2014Raleigh, North CarolinaProvide professional and courteous customer service and maintain a warm and welcoming environment by: greeting center users, answering phone calls, assisting visitors with any questions/concerns, connecting center visitors to appropriate resources and maintaining a safe, clean and organized Women’s Center space.
Stay informed about campus and community events related to gender and social justice.
Under the supervision of professional staff, assist with programing including, but not limited to: logistics coordination, marketing/outreach, program attendance and delivery, clean up and assessment related to programs, event and relevant services.
Participate in designated trainings, staff meetings, and biweekly one-on-one meetings with Director as well as complete readings and other activities assigned by the Women’s Center staff. Conduct independent project about Women’s Centers in the Southeast and among NCSU sister schools (size, funding, staff size, barriers, etc).
Help with OIED white paper initiative and contribute one white paper in which student is lead author.
Other duties as assigned by the Director.
North Carolina State UniversityCompetitive Sports Council, Co-President
Aug. 2013 - May. 2014Raleigh, North CarolinaLead peer council members in gaining experience in public speaking, being a representative for NC State Club Sports across campus and in the community, and be involved in the Budget Allocation process.
Developmental Disabilities Resource CenterCertified Nursing Assistant, Caregiver
May. 2013 - Aug. 2013Charlotte, North Carolina AreaAssist client with daily living tasks.
Accompany and assist client with therapy sessions and community involvement.
Allow client as much freedom and independence as possible while providing a safe, nurturing environment.
NC State UniversityRowing Club President
Apr. 2013 - May. 2014Raleigh-Durham, North Carolina AreaAct in conjunction with all coaches to devise and develop the vision of the Rowing Club.
Call regular and special meetings, while preparing an appropriate agenda for each meeting.
Organizing and directing Executive Board and Team Meetings.
Attend all Club Sports monthly meetings.
Overseeing officers in their duties.
Plan a budget with the acting Treasurer and work with Treasurer to maintain adequate insurance on all equipment of the Rowing Club.
Coordinate all activities of the organization while acting as a liaison to the University community.
Official representative of organization.
Send reminder emails to rowers, coaches, and captains regarding deadlines and other pertinent information.
Maintain up-to-date passwords with U.S. Rowing & Regatta Central.
NC State UniversityPre-Health Club, Pre-PA/Nursing President
Apr. 2013 - May. 2014Raleigh, North CarolinaAct in conjunction with all board members to devise and develop the vision of the Pre-PA/Nursing Club.
Call regular and special meetings, while preparing an appropriate agenda for each meeting.
Organize, attend and moderate monthly meetings.
Overseeing officers in their duties.
Coordinate all activities of the organization while acting as a liaison to the University and Pre-Health Club community.
Official representative of organization.
Send reminder emails to volunteers, students, and advisors regarding deadlines and other pertinent information.
Daughtry Tax ServicesAdministrative Assistant
Mar. 2013 - May. 2013Raleigh, North CarolinaPerforms administrative and office support activities for multiple supervisors. Duties include fielding telephone calls, receiving and directing mail and monetary intake, word processing, filing, and faxing. Extensive use of software skills are used, as well as Internet research abilities and strong communication skills. Coordinate work flow.
Update and chase delegated tasks to ensure progress to deadlines.
Take initiative in manager's absence.
Keep projects on schedule.
Compose correspondence and reports for own or manager's signature.
Arrange essential mail in priority action order for manager.
Handle all inquiries within my capacity.
Provide back-up materials for callbacks.
Route calls elsewhere as needed.
Handle phone surveys and inquiries as needed.
Perform to earn manager's full confidence.
Assure discreet handling of all business.
Arrange monetary intake and deposits after pickup.
Prepare trip files and supplies.
Routinely re-order department supplies.
Update mail and phone directories.
North Carolina State UniversityStrength and Conditioning Intern
Jan. 2013 - Apr. 2013Raleigh, NCAssist student athletes in circuit training, weight lifting and stretching techniques.
Organize and perform group exercise regiments.
Moderate and contribute to conversations on health, strength and training of student athletes.
NC State UniversityRowing Club Vice President
May. 2012 - Apr. 2013Raleigh, NCPlan and execute meetings for Executive Board, Coaches and Rowers
Coordinate travel plans for Varsity and Novice Rowers to regattas
Manage outreach and recruitment to NCSU Students and Community
Approve, promote and monitor team development through practices, regattas and volunteerships
Monitor Program Finances and regulate ownerships of duties throughout the Executive Officer Positions and Board Members.
Attend all Club Sports monthly meetings.
Support President and board members in the development with meetings.
Distribute reminder emails regarding deadlines and other pertinent information to coaches, rowers and facilite directors.
Update and maintain a working roster.
Maintain professionalism in host facilites at Regatta sites and Spring Break throughout.
Submit trip itinerary and travel roster to Club Sports before each regatta and Spring Break.
Distribute Absence Forms before leaving for Regattas and Spring Break.
Develop and assign travel assignments for Regattas and Spring Break.
Arrange and uphold rental contracts with local vendors over the travel period.
Make contact with host facilites for Regattas and Spring Break.
Provide adequate food and water to Regatta and Spring Break sites.
Turn in all final receptis for rentals of vehicles and gas to Treasurer upon return to Raleigh.
Developmental Disabilities Resource CenterCertified Nursing Assistant, Caregiver
May. 2012 - Aug. 2012Assist client with daily living tasks.
Accompany and assist client with therapy sessions and community involvement.
Allow client as much freedom and independence as possible while providing a safe, nurturing environment.
NC State UniversityNCSU Pre-Health Club, Pre-PA/Nursing Vice President
Mar. 2012 - Apr. 2013Serve as a liaison between students and Executive Board.
Assist in developing meeting plans
Coordinate volunteer opportunities
Aid Executive Board in scheduling, meeting development and contact requests
NC State UniversityRowing Club Safety Officer
Jan. 2012 - May. 2014Raleigh, NCHave CPR, First Aid, AED, BBP certification and report club injuries.
Check safety and standards of club equipment.
Maintain risk management plan.
Routinely inspect equipment for safe operation.
Maintain an up to date Emergency Contact Information and Medical Information Sheet for all active rowers.
Insure Emergency Contact Information and Medical Information is at all practices and races
Execute swim tests in accordance with USRowing standards with each new rower
Maintain safety kit and consistently possess said kit at all practices and races
Ensure safe practice and racing conditions at all times
Work with President and Coaches to cancel or modify practice schedules in the event of Inclement Weather.
NC State UniversityPre-Health Club Oak Hollow Coordinator
Mar. 2011 - May. 2014The Oak Hollow Project, through the Pre-Medical Interest Group, is one of several service-based projects that are supported by the Pre-Health Club and the Pre-Med Interest Group. This project in particular helps to support a local housing program that works with 10 former homeless single parent families that have at least one child with a disability. Each month we provide items for different events and functions at their center.
North Carolina State UniversityUndergraduate Student
Aug. 2010 - Dec. 2014raleigh, ncDean's List Recipient
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