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Network Power<100 people
Roles
💸100%
Marketing
✔️100%
IT
🧑💼100%
C-level Executive
Geos
🇷🇴100%
Romania
Work Background
Children's Hospital of PhiladelphiaSenior Manager, Radiology Support Services
Jul. 2024
Children's Hospital of PhiladelphiaAdministrative Manager-Business Operations,Radiology
Mar. 2023 - Jul. 2024Philadelphia, Pennsylvania, United States
Children's Hospital of PhiladelphiaManager, Radiology
May. 2021 - Mar. 2023Philadelphia, Pennsylvania, United StatesLed multiple workflow process improvement projects and spearheaded the rebuilding of systems, procedures and departmental guidelines for non-clinical and areas for clinical staff as well. Developed professional development programs and worked in tandem with the HRBP to analyze job roles, conduct market analysis, and begin to build career ladders for the broad range of administrative professionals in the Department. • Expert level of knowledge in leadership, coordination, and reporting of complex data, and the development of competency-based assessments within multiple job role functions.
• Responsible for the complete overhaul of the Continuing Medical Education (CME) application and tracking process for over 62 physicians, the development of in-house training to establish certified preceptors, and build transition pathways of succession for staff.
• Developed and coordinated the modernization of the Physician Credentialing System. Working with stakeholders in a collaborative effort to develop dashboard systems to track and report out data and metrics in real-time.
• Worked with CHOP’s Data Analyst department to provide data driven analytics for incentive metrics to the Vice Chair of Administration and the Radiologist-in-Chief.
• Rebranding the Executive Support Professional to a level of recognized professional status and provide the supportive tools, training, exposure, and opportunities to foster this growth. • Responsible for overall department coordination of projects, facilities, scheduling, performance evaluations, purchasing, orientation and onboarding-domestic & international-(clinical/non-clinical), payroll, and contractor acquisition. Additionally, responsible to provide Strategic Executive Partner Support to Vice Chair of Administration which encompasses a vast array of responsibilities inclusive of complex schedule management, leadership team management, strategic planning, and business management.
Children's Hospital of PhiladelphiaOffice Administrator,Nursing Business Operations
Mar. 2019 - May. 2021Philadelphia, Pennsylvania• Managed and coordinated administrative functions for Nursing Professional Development for over 800 student nurses and 4000 CHOP clinicians, as well as multiple systems and projects simultaneously with a staff of 40+.
• Implemented process improvement to the Central Nursing Orientation Program including coordination of schedules, program process, communications across the enterprise with multiple nurse managers, clinical nurse experts, and orientation coordinators for the integration of best practice curriculum, Undergraduate Student Nursing Program, and several Educational Summits held monthly, quarterly, and yearly for 150-250 attendees.
• Oversaw and managed program development, change management in tandem with intricate data analysis. Lead efforts in identifying changes in workflow which ultimately led to streamlining multiple phases of departmental work while adding value to the department.
• One of the most impactful efforts was the process and quality improvement work to redefine the role of the Office administrator in the department. Using evidence from the Association of Nursing Professional Development, was able to defend the need for an expanded role to better support daily operations of the department and in turn have the business justification approved by human resources and the compensation department.
St. Luke's University Health NetworkCommunity Health Case Manager
Mar. 2018 - Mar. 2019Bethlehem, Pennsylvania• Worked in conjunction with in-patient hospital nurse case managers and unit social workers to help identify high risk COPD and CHF patients who had a high repeat hospitalization score or future risk of rehospitalization. • Developed individualized programming for each patient and their families to assist in education, coordination of home visits post discharge, goal setting, meal planning, budgeting, obtaining community resources to assist in the home and regular in-home follow ups to optimize the patient having a reduced risk of rehospitalization. • Worked in tandem with Medicare teams to develop formalized process for risk reduction which led the successful expansion of the program from one hospital site to two sites in PA.
East Penn School DistrictExecutive Administrative Assistant
Jan. 2017 - Mar. 2018Allentown, Pennsylvania, United States• Directed a team of administrative support personnel daily. This institution was highly recognized for its work in educating and integrating autistic children across all ends of the spectrum from grades K-5 into mainstream educational classrooms.
• Managed all aspects of executive level support for highly sought-after Principal and Educator in a prestigious school district, inclusive of complex calendaring, employee relations, parent relations, event planning, state reporting, budgeting, and financial management reporting. • Worked on process improvement for communications with support staff in autism integration classrooms, providing 1:1 care for high-risk students, assisted with negotiations for an increased need for support staff, security, and safety training.
• Assisted in establishing publications and speaking engagements.
BELAYExecutive Assistant
Apr. 2012 - Jan. 2017Managed multiple C-Level Suite Executives simultaneously across the country. o Emergency Room Physician Handled daily Emergency Room schedule with Kaiser Permanente, and personal schedule which included managing daughters fencing schedule both domestically and internationally, handling all purchasing requests, and managing finances. o Author & Life Coach Project management of 42 publications, including overseeing the translation of all 42 publications into multiple languages. Developed social media marketing plan, delegated work assignments to marketing team, managed calendaring and purchasing. Attended and completed ‘B-School’ with Marie Forleo, compliments of Executive. o Business Owner Established project management and detailed workflow process to relaunch and rebrand company website and store front brand for a modern eclectic home goods, chalk paint and Scandinavian products themed store situated in Minnesota called MECO7 & The Valley Troll. o Pastor Handled calendar management, donor management for university program established to reach and recruit youth ministers, financial planning, budget management for one (1) main campus site and two (2) satellite campus sites. Developed workflow process for new workflow process for automated donor management communications utilizing a donor management system inclusive of an automated follow-up outreach system for each donor. Worked as liaison between Pastor and each campus site for business meetings and human capital management.
BREAK-FREE WORSHIP ARTS INSTITUTEFounder & Director
Jan. 2012 - Dec. 2019Lehigh Valley, PAFounding Director & Overseer of a non-profit organization (Break-Free Worship Arts Institute) handling all aspects of running a non-profit including but not limited to employee management, training/education, program development, human resources, event planning, marketing, leading and directing Domestic and International training workshops, and community service program development in direct relation to the Arts.
Lincoln Leadership Academy Charter SchoolExecutive Support & Human Capital Relations
Apr. 2005 - Apr. 2012Allentown, Pennsylvania, United StatesTransformed a private academy to a public charter school with a focus to recruit, educate and develop the students in underserved communities. Established workflows, policies and procedures, financials, processes for state and governmental reporting, all aspects of human capital relations, and business processes. • Established and secured 501C3 non-profit status.
• Awarded 21st Century Grant, providing funding for 3 – 5 years for operations and administration as well as tutoring, afterschool programs, and meals.
• Directly oversaw a team of 10+ administrators, as well as, managing all human resource aspects for a staff of 75+ including health benefits, payroll processing, daily employee schedules, and PA’s retirement system.
• Directed and managed CEO’s daily schedule, meeting management, travel arrangements (domestic and international), event planning, speaking engagement prep, managed various Board responsibilities (3-5 at a time), community involvement-specifically for underserved urban children, and several Educational and Ministerial assignments.
• Managed the CEO’s Cabinet and its officers.
• Designed, developed, and implemented office procedures and workflows.
• Worked with one of my peers to research, design, and launch a comprehensive course and career catalog in alignment with Pennsylvania education standards.
• Transformed the student enrollment, admission, and onboarding process to create a new and efficient process which increased efficacy of processing by 98% as well as retention rates of said students to 83% within two (2) years after implementation.
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