Waterfield TechnologiesData Operations Director
Mar. 2017Tulsa, Oklahoma, United StatesWaterfield Technologies (having purchased Altura Communication Solutions) is a conversational AI, telecommunications and managed services provider throughout the world. Currently, I am responsible for taking 14 disparate computer applications (including Salesforce, JIRA, Netsuite, Connectwise, ServiceNow, QuickBooks, etc) and migrating all the pertinent data to M365 CE and M365 F&O and ADP. In addition, I am the IT department, doing the job of the 6 people before me, at the Altura subsidiary. • Currently doing all in-house data integration (think RPA). • Responsible for Network/Hardware/Software implementation and maintenance. • Responsible for all Active Directory and Office 365 administration (Office products, Email and Sharepoint).
• I developed and maintained several in-house application including the companies collections, reporting and sales quoting applications. I wrote the Collection app (C#) and saved the company $18,000 a year.
• I was an essential player and successfully moved the Fullerton main office to Anaheim in September 2018. I was directly responsible for all computer hardware and network equipment, setting up the new office computer rooms and internal wiring.
• I am the main contact and administrator for the companies Microsoft Dynamics GP accounting system, ConnectWise project management and ticketing system.
• Other administrative duties include VMWare (23 Hosts), 8 standalone servers, OpenBSD Firewall, a number of Cisco routers/ASDM (VPN), Avaya and Juniper switches.