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Work Background
RyanSoftware Development Manager/Senior Software Engineer
Feb. 2023 - Sep. 2024• Led stateside and remote teams in developing and enhancing a client portal for tax project tracking,
• Refactored client portal application into logical layers, using KISS principles and separation of concerns. • Worked with product owners in converting business requirements into technical requirement for a much-needed new user request process, that streamlined new user requests and decreased manual processing by 60%.
• Provided production bug support by researching and analyzing issue and working with the product team to label the bug as a hotfix or a candidate for an upcoming release.
• Created multiple integrations leveraging the Azure Service Bus and APIs, that provided seamless automations to many internal processes.
• Identified technology trends, provided proof of concepts, and assisted in the enhancement of the offering with approved technologies.
• Assisted the SVP – Chief Experience Officer. VP of Product Management, and Product Owners in defining business requirements and standards for pertinent offerings.
• Took ownership of application localization as the global footprint grew,
• Conducted weekly meetings with senior leadership in providing status updates, discussing any project concerns relevant to the current roadmap, and in defining upcoming development strategies and fitting them into the roadmap.
• Worked closely with internal product teams to provide feedback on learning content targeted for internal and external clients.
• Performed monthly security scans using Synk Git integration and addressing any high and medium risk items. • Recognized 50+ times in Achievers for outstanding performance.
RyanSenior Full Stack Architect
Sep. 2020 - Mar. 2023• Led a team of 4 developers to refactor backend and support internal public SaaS app in React and .NET 6 GRPC services.
• Maintained CI/CD pipelines utilizing docker in Azure DevOps for efficient software delivery.
• Championed process changes for faster software delivery and metrics tracking.
Rehrig Pacific CompanySenior Software Engineer
Mar. 2018 - Aug. 2020United StatesTools Used: Visual Studio 2017, .NET Framework 4.0, .NET C#, C/C++, Java, SSIS, Visualforce & Apex, Salesforce Lightening, Logstash/Elastic Search, AWS, Ruby, HTML5, Python, OpenCV, Q-Test
• Provided dynamic leadership to an offshore development team to deliver a Salesforce support and integration solution in combination with legacy and JDE ERP systems.
• Supported the aforementioned project by porting and integrating lightning components/pages into and from existing Visualforce pages and contributed to the development of the Vision Object Recognition AI/ML using Python with OpenCV and Yolo, directly contributing to the enhancement of the picking, packing, and shipping solution.
• Delivered high-quality technical support consulting to drive the logic development of the Vision Object Recognition AI/ML RD capital development project.
• Facilitated the completion of a B2B delivery system for the beverage industry by providing QA and logic support for an Agile team tasked with performing Q-Testing.
• Adhered to technical and quality requirements, standards, and best practices while supporting and modifying existing web services and overseeing SQL server databases.
• Played a key role as an Agile team member tasked with writing and completing stories for capital investment projects.
• Supervised and directed Salesforce developers to drive the development of Salesforce Objects, Workflows, Integration, and Visualforce and Lightening components to support sales groups with client discovery and PO submissions to the company’s ERP.
• Coordinated and managed Salesforce and external system integrations as well as Visual Force Pages.
• Charted the successful development of log stash input, format, and output connectors using Ruby to log events into Elastic Search as well as JDE and Salesforce integration modules in C#.
Rehrig Pacific CompanySoftware Development Manager
Mar. 2014 - Mar. 2018United StatesTools: C#, VB, .Net Framework 2.0/3.0/4.0, AWS, Salesforce & Apex, MySQL, HTML5, CSS, AJAX, JavaScript, Java, Atlassian JIRA, SVN, GitHub, IIS
• Oversaw and orchestrated all aspects of strategic planning, operations, quality assurance, and resource planning for new products and delivery.
• Directed the entire project lifecycle using Scrum methodologies, including project initiation, planning, architectural design, test execution, and evaluation.
• Earned recognition for consistently achieving KPIs and maintained responsibility for communicating project progress, risks, tracking, and issues to business executives and teams through status reports.
• Boosted process visibility and efficiency by 45%+ through data migration and the incorporation of JD Edwards ERP to all manufacturing locations and product lines.
• Expanded the existing $20M/month telematics and tracking industry by defining an impactful vision development strategy and application roadmap.
• Recognized during Dreamforce 2017 for coordinating the Geofencing solution on Salesforce IoT.
• Gathered requirements from internal business units and product owners to determine roadmaps and success criteria for approved projects.
• Promoted the development of a positive and knowledgeable work environment by training and mentoring team members on areas such as quality assurance, testing strategy, development, methodology, planning, execution, reporting, and more.
• Created and implemented accountabilities for performance reviews, promotional fitness, and performance improvement plan development.
Rehrig Pacific CompanySoftware Engineer
May. 2013 - Mar. 2014United StatesTools: .NET C#, VB.Net, DotNetNuke, SQL, SQL Server 2012, Windows Mobile 6.0, Telerik Rad
• Enhanced Windows mobile devices by transitioning the core transaction system to a newer technology stack, handling all aspects of interface development, deployment, and support.
• Spearheaded the development of application modules based on the DotNetNuke 5.0 (DNN) framework as well as supported and debugged the legacy handheld application.
• Delivered a dynamic solution to coordinate and manage a reverse logistic supply chain for the canning and bottling industry.
• Developed of a windows application in C# to consume JSON datasets from a REST web service and ported a Windows Mobile 6.0 .NET application with a SQL CE backend to operate on a Windows 7 tablet with an SQL Server 2012 Express backend, using REST web service in C# to sync the tablet.
• Tasked with programming a barcode scanner, RFID reader, and location API into the application.
• Pioneered the development and rollout of testing strategy for the tablet platform.
• Leveraged Google Maps API to develop a mapping layer.
• Supported report development by overseeing the related C# application.
• Enabled users to access batch-created Excel reports on the website by programming a module for DNN.
EMKAY, Inc.Application Developer
Oct. 2012 - May. 2013United States• Headed the development and deployment of applications for Fleet Dashboard, Advanced Reporting, and Innovative Resources responsible for managing fleet resources for North American clients.
• Created a dealer portal web portal to provide an interactive experience for dealerships to request payment drafts for goods and services and automatically batch process accounts payable.
• Streamlined the invoice debiting process from client financial institutions while applying the appropriate credits by integrating accounts receivable ACH automation.
• Planned, organized, and managed the development of the mobile Emkay Select solution focused on providing visibility of Emkay fleet vehicles at auctions throughout North America.
• Collaborated with cross-functional business units to design products, define project roadmaps, and complete deliverables on time.
B2B Workforce, Inc.SAP FUNCTIONAL WM/IM CONSULTANT
Oct. 2011 - Mar. 2012United States• Championed the SAP IM/WM implementation and cutover at Caterpillar’s Franklin, NC plant.
• Established business rules in SAP and trained Caterpillar employees on the utilization of SAP, resulting in employees being recognized by the Center of Excellence (COE) for support during go-live.
• Identified and mitigated risks in a timely manner to ensure minimal issues.
Confidential Air Traffic Control Manager
Oct. 2010 - Aug. 2011United States• Led and facilitated air traffic control operations to ensure the safe movement of aircrafts across global airports as well as developed air traffic-related IT services.
• Acquired and maintained a public trust security clearance.
• Succeeded in developing an air traffic control incident tracing system focused on providing aircraft incident data to investigators, resulting in identifying commercial airlines in need of improvements in pilot safety training and a reduced number of aircraft incidents.
• Created an ATCO management plan focused on monitoring air traffic control demographics, scheduling, vacation, medical, immigration, and performance data.
• Optimized day-to-day internal business functions, process workflow formation and implementation, and operations management through the creation of a Total Control solution.
Confidential Air Traffic Controller
Oct. 2004 - Aug. 2010United States
United States Department of DefenseAir Traffic Controller
Nov. 2002 - Aug. 2003United States• Secured and maintained secret clearance for the duration of military service.
• Accomplished the development of a traffic count system able to track daily, monthly, and yearly aircraft movement metrics to support operations, planning, and engineering decisions.
• Complied with all FAA regulations while controlling and directing aircraft movements.
Robinson Aviation (RVA), Inc.Air Traffic Controller
Jul. 2002 - Oct. 2002United States
Confidential Air Traffic Controller
May. 2001 - Jun. 2002United States
United States Air ForceAir Traffic Controller
Jun. 1997 - Jun. 2001United States• Secured and maintained secret clearance for the duration of military service.
• Assisted in the development of a mission support system during the Bosnian conflict while deployed to Tuzla, Bosnia H-G with the United Nations Stabilization Force that tracked training, certification, and deployment metrics.
• Improved the records and student progress tracking process by developing and deploying a student management system for air traffic control school.
• Complied with all Air Force and FAA regulations while controlling and directing aircraft movements.
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