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Work Background
St Benedicts Catholic CollegeBasketball Coach
Jun. 2022Pinetown, KwaZulu-Natal, South AfricaAs a Basketball Coach for athletes under the age of 10 and groups of under 19, the role involves developing and teaching fundamental basketball skills, fostering teamwork, and promoting sportsmanship. For younger athletes, the focus is on introducing basic techniques, coordination, and a love for the game in a fun and supportive environment. For older groups, the emphasis shifts to refining skills, improving game strategy, and preparing athletes for more competitive play. The coach is responsible for organizing practices, providing constructive feedback, ensuring a positive and inclusive atmosphere, and encouraging personal growth both on and off the court. Strong communication, patience, and leadership skills are essential for motivating athletes and creating a safe, engaging space for development.
Affinity GroupClient Relations Officer
Jan. 2021 - May. 2022Durban, KwaZulu-Natal, South AfricaProviding exceptional customer service focused on first call resolution, solving consumer queries, gathering, recording and sharing data across all departments within a timely manner in accordance with the company's service level agreements. Collaborating with cross functioning teams to solve high stakes problems, my ability to communicate and deliver on quality service within the organization gave me great exposure interacting with various stakeholders.
Liberty Group South AfricaFinancial Advisor
Jul. 2020 - Jan. 2021Durban Focused on selling financial products or services, such as investments, insurance, or retirement plans. My earnings depended on how well I met or exceed daily sales targets. Actively pursuing new clients, closing deals quickly, and maximizing sales, as my income is directly tied to performance. The role involves understanding client needs, recommending suitable financial products, and ensuring clients make informed decisions, all while striving to meet sales quotas.
TradewayBrand Ambassador
Jan. 2017 - Dec. 2019Exposed me to both operational and logistical requirements of the marketing and sales industry as a brand ambassador, host and sales representative. Applying my personal traits and characteristics within different environments to actively engage consumers on behalf of various brands to promote and sell a new product or improve consumer engagement. Tasked with driving sales, meeting targets, increasing awareness and brand loyalty.
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