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Work Background
Product Owner
Florida BlueProduct Owner
Jan. 2022Jacksonville, Florida, United States
Qualtiy Control Consultant
Florida BlueQualtiy Control Consultant
Jan. 2020Jacksonville, Florida Area
Sales Compensation Analyst
Florida BlueSales Compensation Analyst
Dec. 2015 - Jan. 2020Jacksonville, Florida AreaResponsibilities: - Gather and analyze data related to products, sales and member enrollment in relation to compensation paid to sales personnel. - summarize monthly commissions payouts and report findings to the accounting team in the form of a Journal entry. - Assist with explanations of budget to actual variances. - Analyze enrollment data in order to develop the commissions budget, and execute necessary adjustments on a quarterly basis. • Work with external and internal sales agents to assist with disputes and questions related to their compensation.
Business Analyst
OracleBusiness Analyst
Jun. 2012 - Dec. 2015Jacksonville, Florida AreaPart of the Taleo acquisition in June of 2012 • Liaison between the Portfolio and Delivery Management Leads to ensure accurate project setup in project accounting system per the statement of work • Assist in creation of initial project budget • Assist resourcing group to ensure assigned consultants have proper access to projects. • Partner with other divisions including Finance, Contracts, HR, Legal, Shared Services, Accounts Receivable, Purchasing, and Risk Management in an effort to ensure accurate and timely transaction processing • Collect, input, verify, correct, and analyze data to measure key performance indicator actuals versus business objectives • Provide updates to management regarding budget to actual, informing them of deviations and opportunities • Provides management with economic impact and compliance issues surrounding key business decisions and/or deals • Communicate Oracle Business Practices to the organization and monitor processes and approvals for full compliance • Drive implementation of new processes and procedures • Assist customers with invoice issues as well as assist in communication with other departments as needed
Revenue Analyst
Taleo CorporationRevenue Analyst
Jun. 2011 - Jun. 2012Jacksonville, Florida Area• Processing of new contracts • Ensure proper invoicing • Ensure proper execution of revenue practices • Process credit memos and customer discrepancies • Prepare monthly reconciliations • Assist sales team in building customer orders • Contract review
Pre-Suit Secretary/ Paralegal/ Legal Assistant/HR Assistant
Morgan & Morgan, LLCPre-Suit Secretary/ Paralegal/ Legal Assistant/HR Assistant
May. 2006 - Jun. 2011Jacksonville, Florida Area• Processing new case paperwork- including imputing data into Client Profiles database • Support paralegals through the course of case management • Maintaining workflow through delegation of incoming documents and proper administration of clients • Obtain necessary documents from hospitals, insurance companies etc. • Draft legal documents such as complaints and discovery packets • Assisted with preparation and organization of depositions • Work with clients to provide guidance on case procedures and necessities • Implemented a training manual for newly hired pre-suit secretaries • Support CFO of Jacksonville office • Compiled closing statements for cases • Issued payment checks • Prepared deposits • General accounting duties related to office operations • Processed new hire paperwork • Processed employee benefit selections • Payroll processing Special projects: Tobacco Litigation Team • Engle Trust Fund project lead • Supervised a team of 7 individuals to submit documentation for 969 clients as part of the Engle Trust fund class action Lawsuit • Damages awarded in excess of $13 Million as a result of efforts on behalf of the 969 clients • Processed closing documents and distribution of the awarded funds to the clients • Compiled over 300 exhibits related to an expert witness deposition to be used during trial for various clients against tobacco companies
2nd Assistant Key Holder
Kirklands Inc2nd Assistant Key Holder
Sep. 2004 - May. 2006• Running shifts • Supervising employees • Executing duties handed down from upper management in a timely manner • Creating and maintaining floor displays to increase revenue • Daily opening and closing financial duties • Running financial reports • Receiving and verifying inventory • Customer service
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