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Work Background
Florida BlueProduct Owner
Jan. 2022Jacksonville, Florida, United States
Florida BlueQualtiy Control Consultant
Jan. 2020Jacksonville, Florida Area
Florida BlueSales Compensation Analyst
Dec. 2015 - Jan. 2020Jacksonville, Florida AreaResponsibilities:
- Gather and analyze data related to products, sales and member enrollment in relation to compensation paid to sales personnel.
- summarize monthly commissions payouts and report findings to the accounting team in the form of a Journal entry. - Assist with explanations of budget to actual variances.
- Analyze enrollment data in order to develop the commissions budget, and execute necessary adjustments on a quarterly basis. • Work with external and internal sales agents to assist with disputes and questions related to their compensation.
OracleBusiness Analyst
Jun. 2012 - Dec. 2015Jacksonville, Florida AreaPart of the Taleo acquisition in June of 2012
• Liaison between the Portfolio and Delivery Management Leads to ensure accurate project setup in project accounting system per the statement of work
• Assist in creation of initial project budget • Assist resourcing group to ensure assigned consultants have proper access to projects.
• Partner with other divisions including Finance, Contracts, HR, Legal, Shared Services, Accounts Receivable, Purchasing, and Risk Management in an effort to ensure accurate and timely transaction processing
• Collect, input, verify, correct, and analyze data to measure key performance indicator actuals versus business objectives
• Provide updates to management regarding budget to actual, informing them of deviations and opportunities • Provides management with economic impact and compliance issues surrounding key business decisions and/or deals
• Communicate Oracle Business Practices to the organization and monitor processes and approvals for full compliance • Drive implementation of new processes and procedures
• Assist customers with invoice issues as well as assist in communication with other departments as needed
Taleo CorporationRevenue Analyst
Jun. 2011 - Jun. 2012Jacksonville, Florida Area• Processing of new contracts
• Ensure proper invoicing • Ensure proper execution of revenue practices
• Process credit memos and customer discrepancies • Prepare monthly reconciliations • Assist sales team in building customer orders
• Contract review
Morgan & Morgan, LLCPre-Suit Secretary/ Paralegal/ Legal Assistant/HR Assistant
May. 2006 - Jun. 2011Jacksonville, Florida Area• Processing new case paperwork- including imputing data into Client Profiles database
• Support paralegals through the course of case management
• Maintaining workflow through delegation of incoming documents and proper administration of clients
• Obtain necessary documents from hospitals, insurance companies etc. • Draft legal documents such as complaints and discovery packets
• Assisted with preparation and organization of depositions
• Work with clients to provide guidance on case procedures and necessities
• Implemented a training manual for newly hired pre-suit secretaries
• Support CFO of Jacksonville office • Compiled closing statements for cases
• Issued payment checks
• Prepared deposits • General accounting duties related to office operations
• Processed new hire paperwork
• Processed employee benefit selections
• Payroll processing Special projects: Tobacco Litigation Team
• Engle Trust Fund project lead
• Supervised a team of 7 individuals to submit documentation for 969 clients as part of the Engle Trust fund class action Lawsuit • Damages awarded in excess of $13 Million as a result of efforts on behalf of the 969 clients
• Processed closing documents and distribution of the awarded funds to the clients
• Compiled over 300 exhibits related to an expert witness deposition to be used during trial for various clients against tobacco companies
Kirklands Inc2nd Assistant Key Holder
Sep. 2004 - May. 2006• Running shifts
• Supervising employees
• Executing duties handed down from upper management in a timely manner
• Creating and maintaining floor displays to increase revenue
• Daily opening and closing financial duties
• Running financial reports
• Receiving and verifying inventory
• Customer service
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