With over 15 years of experience in Financial Services and Healthcare space in digital transformation, customer experience (CX), Omni channel, product and strategy roles. In my current role - I lead a team of digital transformation professionals at Florida Blue, the leading health insurance provider in Florida. I am focused on resolving complex business issues, capitalizing on opportunities, and developing data-driven strategic solutions to deliver measurable outcomes for our customers and stakeholders. I bring durable human skills such as critical thinking, problem solving, system understanding, decision making alongside a strong understanding of how best to work in a world driven by AIMore...
Rachel Bontrager
Scrum Master@FloridaBlue
Verified
Rachel Bontrager is a seasoned Scrum Master currently serving at FloridaBlue, a leading health solutions company. She has a broad experience in Agile methodologies and is adept at managing teams and projects to ensure efficiency and productivity. Rachel has a proven track record in planning, directing, and coordinating activities of designated projects to ensure that goals or objectives are accomplished within the prescribed time frame. Prior to her role at FloridaBlue, she has worked in various capacities in the tech industry honing her skills in project management and team leadership. Rachel holds a bachelor's degree in Computer Science and she is a certified Scrum Master. Her commitment to continuous improvement and passion for technology makes her a vital asset in any team.More...
Daniela Duran
Psychiatric Nurse Practitioner
Verified
Service-oriented and compassionate professional with proven experience in providing comprehensive nursing care and healthcare services to patients with varying behavioral health conditions.
Competent at conducting patient evaluations to create and implement individualized treatment plans. Effective at coordinating care and collaborating with multidisciplinary teams to enhance patient outcomes. Equipped with strong communication and interpersonal skills in building harmonious relationships with patients and families, colleagues, and other professionals of all levels. Bilingual in English and Spanish.More...
Lauren Guerrieri
Director, Business Transformation@GuideWell
Verified
▪ Accomplished and results-driven Business Transformation leader with expertise in building and leading portfolios of business and technology initiatives, that result in lower costs, higher productivity, and improved efficiency within large organizations.
▪ Expertise in leading teams of professionals, while influencing executive leaders and key stakeholders; with Guidewell, led technology, process, business intelligence and analytics projects that supported informed decision-making in diverse markets, and clinical, financial, and administrative healthcare operations.
Areas of Strength:
✓ Operations Leadership and Strategy
✓ Data Analytics, AI and Decision Insights
✓ Executive Advisory and Consulting
✓ Cost Containment and Efficiency Strategies
✓ End-to-End Process and Product Management
✓ Builds and Leads Strong Teams and Cultures
✓ Technology, Healthcare and Insurance Knowledge
✓ Engaging with Fortune 500 ClientsMore...
Dana Pughakoff
Developer frontend@Florida Blue
Verified
Dana Pughakoff is a highly skilled and dedicated Frontend Developer currently serving at Florida Blue company. She transitioned from servicing Centurion Card Members in Travel at American Express in 2022 to IT Development and has continued to grow her technical skills in web development. Her career has been marked by her ability to create visually appealing, user-friendly, and efficient websites. Dana has a deep understanding of web development's aesthetic and functional aspects, making her a valuable asset to any project. Throughout her tenure at Florida Blue, she has consistently demonstrated her proficiency in various web technologies, including JavaScript, CSS, and HTML. She has experience with React, Redux, Material UI, and Jenkins deployments. With her strong problem-solving skills and commitment to staying updated with the latest industry trends, Dana has significantly contributed to the company's provider portal applications.More...
Susan Koch
Consultant@Florida Blue
Verified
Susan Koch is a highly experienced consultant currently serving at Florida Blue, a leading insurance company. With a strong background in business administration and strategic planning, she has been instrumental in driving significant growth for the company. Susan's expertise lies in project management, data analysis, and operational efficiency. Her skills in team leadership and her ability to navigate complex business challenges have made her a valuable asset to the company. Prior to joining Florida Blue, Susan held various consulting roles where she honed her skills in process improvement and business strategy. She holds a degree in Business Administration and Management as well as Psychology, demonstrating her solid foundation in business principles.More...
Kenneth Starling
Systems Engineer@Florida Blue
Verified
I am a Systems Engineer/Analyst with over 10 years of experience in IT and 5 years experience managing and optimizing enterprise IT infrastructure, with a specialization in Configuration Management Database (CMDB) and IT Service Management (ITSM). I have hands-on experience in maintaining the integrity and accuracy of CMDB systems, ensuring compliance with internal standards, and integrating with ITSM tools like ServiceNow and BMC Remedy to streamline workflows.
In addition to my technical expertise, I have a strong foundation in cybersecurity practices and have worked closely with security teams to implement controls and mitigate vulnerabilities. My experience includes preparing for and successfully completing audits such as SOC, GDPR, and Issue 3000, ensuring that systems are compliant with industry regulations.
I am also proficient in Python scripting, which I use to automate routine tasks, improve system efficiency, and reduce manual efforts. My ability to collaborate with cross-functional teams, solve complex problems, and ensure the smooth operation of IT infrastructure has allowed me to contribute significantly to business objectives.
With my strong technical skills, attention to detail, and ability to navigate audit requirements, I am well-positioned to manage and enhance IT systems in a healthcare or insurance setting.More...
Christine Pizura
Business analyst@Florida Blue
Verified
Robin Williams
Senior IT Project Manager / Senior Scrum Master@WLC Consulting, LLC
Verified
Strategic Technology & Portfolio Management Consultant
Executive Summary
Senior IT Portfolio & Program Leader with 20+ years driving enterprise transformation and managing $200M+ technology investments. I help organizations align technology initiatives with business outcomes through robust financial governance, risk management, and operational excellence.
Core Expertise & Services
Portfolio & Program Management
• Enterprise IT Portfolio Optimization - Transform siloed delivery frameworks into cross-functional agile models
• Financial Governance & Controls - Implement SOX-compliant frameworks with real-time budget visibility
• Executive Dashboard Development - Create Power BI/SharePoint dashboards for data-driven decision making
• Benefit Realization Management - Design OKR-aligned metrics and ROI assessment frameworks
Strategic Technology Leadership
• Legacy System Modernization - Led $10M+ transformations with zero business disruption
• Vendor Management & Contract Optimization - Reduced costs by 30% through strategic sourcing
• Risk Management & Compliance - Implement GRC frameworks and SOX controls
• Change Management - Guide organizations through complex technology transitions
Specialized Capabilities
• SAP S/4HANA & Workday Integration - Financial data integration and variance analysis
• Azure DevOps & PMIS Tools - JIRA, Planview, ServiceNow SPM implementation
• Agile & SAFe Transformation - Certified Release Train Engineer and Portfolio Manager
• Executive Advisory - Trusted advisor to CIOs, CFOs, and C-suite leadership
Proven Results
• Managed $200M+ IT portfolios with 99.9% system availability
• Delivered $25M+ in revenue growth through strategic program leadership
• Reduced fiscal year carryover from $5M to <$250K through improved governance
• Achieved 25% increase in portfolio utilization and 30% reduction in custom development costs
Industries Served
• Fortune 500 Technology Companies (Ryder Systems, ADT Security)
• Public Sector (Duval County Public Schools - $2.9B capital program)More...
Nelson Cifuentes
Business Analyst/ Business Developer@The Fund
Verified
Data analyst that possesses the technical skills and business acumen to identify and suggest appropriate insights to help companies make the right decisions. Hybrid professional (business/technology) who is as skillful creating reports, as comfortable presenting the same reports in front of stakeholders and decision-makers.More...
Lowell Buschert
Integration engineer
Verified
Creating and integrating platforms/services to enhance, transform, analyze, transport, and monetize digital content across organizational domains with emphasis on Healthcare Technology Integration. Specializations in C#, Java, Block chain, SQL, R, JavaScript, ObjectScript,
intersystems healthconnectMore...
Anamaria Santacruz
Telesales insurance agent
Verified
Anamaria Santacruz is a dynamic Telesales Insurance Agent with over seven years of experience in the insurance industry. Known for her exceptional communication skills and customer-centric approach, she consistently exceeds sales targets by forging strong client relationships and delivering tailored insurance solutions. Anamaria's expertise in leveraging digital tools and data analytics has streamlined sales processes, enhancing customer satisfaction and retention. A proactive team player, she is committed to continuous learning and professional development, driving innovation and growth within her organization.More...
Jovani Padron
Principal Consultant@The HealthTech Consulting Group
Verified
🔐Data Strategy & Governance – Develop frameworks to ensure data quality and compliance.
📊BI & Analytics Optimization – Modernize reporting with Power BI and Tableau.
🤖AI & ML – Build predictive models, automate analytics, and generate insights.
📈Reporting – Create interactive, on-demand reporting solutions.
⚙️Process Improvement – Optimize workflows, cut costs, and boost productivity.
🔧Vendor & Tech Assessment – Evaluate tools and negotiate contracts to ensure success.More...