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Work Background
InsightsClient Support Coordinator
Nov. 2023Workshop coordination, Insights Discovery event administration, general client request handling, material orders as well as invoicing support and delivering statistics
TransitieCinemaVolunteer
Feb. 2023 - Jul. 2023The Hague, South Holland, NetherlandsDocumentary screenings on sustainability & transition:
The documentary evenings take place monthly (fridays) at Het Koorenhuis, in The Hague. Each documentary is followed by a Q&A with experts on the topic or a workshop.
O'NeillCustomer Service Sales Specialist
Jan. 2022 - Nov. 2023Warmond, South Holland, NetherlandsFirst contact for customers, B2B for DACH as well as B2C for the online shop, finance support, customer data supervisor, general client request handling, claim management, order creation and modification
BookinglayerCustomer Success Specialist
May. 2021 - Dec. 2021SpainTechnical support via Intercom, first contact for clients when support is needed, onboarding new customers, creating support articles/reports, bug reporting to developers,
Spanish Farmer S.L.Export Manager
Sep. 2020 - Apr. 2021Motril, Andalusia, SpainAgriculture business for fruits and vegetables Export logistics from Spain to Germany/Poland/Netherlands
Client support 24/7 via email and phone
Acquisition and transport organisation/planning on site
AndaluciaBusiness Student
Jan. 2020 - Aug. 2020Part-time distance study course to become a foreign language correspondent Freelance work for a local farmer and hostel owner Volunteer work in ecological projects (zero waste movement, clean-ups)
DIAMIR Erlebnisreisen GmbHSales Manager
May. 2017 - Dec. 2019Dresden, Saxony, Germany
Elephant Special Tours, Chiang MaiCustomer Service Representative
Jul. 2016 - May. 2017Thailandtour guide for German and English speaking tours plus booking agent and customer care representative
VON ARDENNE GmbHHuman Resources Support Specialist
Apr. 2014 - Jun. 2016Dresden, Saxony, Germany
Koenig & BauerHuman Resources Specialist
Apr. 2013 - Mar. 2014Radebeul, Saxony, Germany
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