Glassdoor.comSenior Director, User Experience, Product Design & User Research
Sep. 2012 - Jun. 2016Sausalito, CARevolutionized Glassdoor's user experience strategy, propelling the platform to become a dominant force in the job search and employer review market. • Crafted and executed a visionary UX strategy that aligned with aggressive business objectives, contributing to Glassdoor's explosive growth and eventual acquisition for $1.2 billion.
• Led the conceptualization and delivery of a game-changing product design roadmap that significantly enhanced platform usability, resulting in an increase in user satisfaction and a boost in employer partnerships.
• Established an agile, data-driven design process that optimized efficiency and quality, accelerating feature development cycles and improving overall product performance.
• Cultivated a diverse, high-performing design team of 20+ professionals, fostering an environment of innovation that resulted in multiple patented UX solutions.
• Spearheaded the development of Glassdoor's first comprehensive design system, ensuring brand consistency and dramatically reducing design debt across the platform.
• Pioneered user research methodologies that uncovered critical insights, driving product innovations that cemented Glassdoor's position as the most trusted source for workplace information.