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Work Background
Tech Nordic AdvocatesAmbassador
Jun. 2023Silicon Valley, California, United StatesSilicon Valley Ambassador for TNA, Northern Europe's largest tech/startup ecosystem. Helping Nordic /Baltic tech startups and scaleups accelerate their growth, scaleup, and international expansion. Supporting TNAs vision in being the leading platform for inclusive tech startup/scaleup growth in the Nordics /Baltics as the Nordic/Baltic arm of Global Tech Advocates - the world’s only global tech/startup ecosystem.
Catalytic Communities / Comunidades CatalisadorasChair of the Board of Directors
Oct. 2022Rio de Janeiro, BrazilCatalytic Communities (CatComm) is an empowerment, communications, think tank, and advocacy NGO working since 2000 in support of Rio’s favelas. In addition to fostering peer-to-peer networking, strategic training and media support on behalf of community organizers, the organization has become known for advocating a community-controlled asset-based development approach to informal settlements.
Think L2EFounder
Jan. 2020Seattle, Washington, United States- Partnered with mission-driven entrepreneurs and executives to design and implement growth strategies and operational resilience plans.
- Developed strategic roadmaps and go-to-market models to improve customer acquisition and scale business impact.
- Applied ecosystem-based strategies, such as aligning incentives across companies and rethinking supply chain flows, to deliver tailored coaching and business frameworks.
- Conducted financial and marketing analysis to identify actionable insights and recommend improvements.
- Designed post-COVID recovery plans that enhanced business scalability and customer targeting, including affiliate growth strategies.
- Created and facilitated workshops focused on ecosystem thinking and partnership strategies for business success.
- Launched operations for a multinational financial services startup, overseeing vendor selection, KYC/AML compliance, and organizational design.
- Cultivated long-term client relationships, including delivering six international workshops for a repeat client.
Singularity UniversityVice President of SU Ecosystem
Jan. 2015 - Dec. 2020Silicon ValleyI excel at fostering collaboration and driving innovation within complex ecosystems. My experience leading ecosystem development at Singularity University honed my abilities in strategic planning, stakeholder management, and cross-functional team leadership. I'm a confident public speaker and adept at guiding partners toward achieving their strategic objectives.
- Established partner-first strategies across education, for-profit, NGO, and government sectors,, driving key organizational global efforts to align under a single team. - Defined and managed strategy and ecosystem growth to specific revenue goals of 50% year over year growth, tailoring offerings and solutions for partners to maximize success that ultimately resulted in tripling revenue growth to $22M over three years. - Championed an engaged, inclusive, and attractive work environment for teams with a winning culture of building, leading, and growing high-impact partner ecosystems. - Created and implemented program across six continents, including revenue models and partnership strategies that allowed a potential partner to formalize their relationship with headquarters in different ways. Grew country partners from 1 to 8 over three years.
- Delivered a 50% YoY growth through the streamlining of business unit operations, including development of policy and procedure for program delivery and off-shoring certain functions, for a seven-figure budget line, seamlessly switching between high-level strategy and on-the-ground partnership tactics to consistently deliver 70+% margins over three years.
- Targeted and recruited top talent, building a high-caliber remotely distributed team that established 8 key partners across 13 countries; and recruited 20 more partners to host 40+ multi-day conferences in 25+ countries.
- Served as executive ambassador in board rooms, at ministerial functions, on television and from the stage, communicating company vision and mission across multiple languages and cultures.
DeclaraVice President, Client Operations
Jan. 2013 - Dec. 2015Palo Alto, CA- Drove organizational growth and ensured optimized operational delivery.
- Communicated operations strategy, performance and priorities, operations-related policies, practices, standards, and security measures to ensure effective and consistent support and execution. - Aided clients in maximizing investments, minimizing risk exposures, and engaging employees with solutions and communication tools. This included creating onboarding processes and establishing help desks.
- Established the Client Success function to ensure newly signed clients were able to achieve business goals and capture customer feedback to inform product team.
- Sustainably scaled the organization from 20 to 100+ employees spanning four offices in US, Mexico, and Singapore.
- Recruited and onboarded multinational and multilingual teams in Palo Alto and Mexico City that localized the platform and improved support for clients across the US, Latin America, and Asia Pacific.
- Led efforts to convert an English-only learning management platform to a multilingual platform, moving clients from pilot phase to fully-fledged contracts while keeping client retention high.
Context PartnersManaging Director
Jan. 2011 - Apr. 2012San Francisco Bay Area and Portland, OregonAs a senior leader in the organization, I was responsible for managing all client projects. I served as executive project lead on multiple client engagements, helping to set strategy and then overseeing the execution of that strategy by a team consisting of producers, researchers, designers, technologists and community managers. In a rapidly scaling environment, I was responsible for managing all work product, and I oversaw the implementation of consistent methodologies on client projects to ensure successful project plans, progress and completion of all client projects. I worked closely with business development to ensure what was promised in proposals was delivered successfully. Clients included Nike, National Geographic, Eli Lilly and Company, the Rockefeller Foundation, Meyer Memorial Trust and the John S. and James L. Knight Foundation.
Pathbreaker Consulting LLCPresident and Founder
May. 2009 - Sep. 2014Redwood City, CA- Drove strategic direction and roadmap to build online communities, offer web-based communication, and provide interactive content for a large client book of business. - Provided a consultative approach, interfacing with senior leadership and internal teams to develop key communications and community-building strategies for client acquisition and engagement. - Assessed, translated, and aligned strategy deliveries to achieve goals essential to future growth. This included developing online platforms to drive collaboration that strengthened business practices.
- Built strong relationships with senior leaders, ensuring consistent and efficient communication and the rapid execution of business requirements.
- Designed initiatives that leveraged online communities and product authorization to create platforms; provided ongoing consultation for best practices in managing virtual communities to meet business benchmarks.
- Garnered a global list of clients which included Alliance for Financial Inclusion (Bangkok), Ashoka Changemakers (Washington, DC), Blue Shield of California Foundation (San Francisco), and AddressTalk (Bangkok).
FosfoBoard of Advisors
Jan. 2008 - Dec. 2011Fosfo is a movement to illuminate business behavior. Fosfo empowers folks to shine a light on any company’s behavior: social or environmental, local or global, nice or not. Fosfo organizes the information into company scores that consumers can customize to match their own values. And Fosfo makes it easy for consumers to compare those scores while they shop.
Meaningful MediaAdvisory Board
Jan. 2008 - Dec. 2010Meaningful Media is a new nonprofit network committed to changing our world through media. Our mission is to increase the quality, visibility, and impact of social issue media through networking, education, professional services and resources.
Santa Clara Valley Darts AssociationPresident
Oct. 2007 - Jan. 2011Silcon ValleyElected by membership as President of the league. During my tenure as president, I led the Board of elected officials to grow league participation by 30%, balance the annual budget and put in measures and processes to consistently operate in a cash-flow positive position and updated the branding of the league. I designed and managed a developer to launch the online reporting and results tool called iDartLeague.com to convert the league results reporting process from a paper-based system to an online reporting and results platform.
Urban Chickens NetworkOwner
Apr. 2007 - May. 2014Created an effective presence in social media and on the web for the niche-but-growing interest in sustainably raising chickens in urban settings. My efforts have made me a nationally recognized expert on raising backyard chickens and I provide background on numerous articles written about urban chickens. I am an experienced interviewee for radio programs including Public Radio International's Marketplace, CBC's Spark Radio and KPFA's weekly Terra Verde show. In addition to a well-trafficked blog, which has been cited in Sunset Magazine, the Christian Science Monitor, Chicago Tribune, Serious Eats, I maintain well-established presences on Facebook and Twitter to increase marketing reach for sponsors. I've led several workshops in the Bay Area for people learning how to raise urban chickens.
Omidyar NetworkExecutive Producer
Aug. 2003 - May. 2009Managed Omidyar Network's efforts to leverage the potential of social networks to increase the impacts of our investments. Consulted with portfolio organizations to review and inform their strategies to leverage networks to achieve business goals using the appropriate tools (tech) and online behaviors (people). Managed the Network's online community, omidyar.net, for its three year lifespan July 2004 to September 2007.
Hispanic Committee of VirginiaBoard of Directors
Jan. 2002 - Dec. 2005the Hispanic Committee of Virginia is the oldest and largest Hispanic nonprofit organization in Northern Virginia. The organization provides outstanding service to those in need and enables Hispanic immigrants in Northern Virginia to more fully participate in, and thereby, contribute to American society
Grantmakers for EducationCommunications Committee
Jan. 2002 - Dec. 2004Advised how to redesign web site to better communicate out the mission of the organization and capture interest of those with similar missions.
AOL Time WarnerDirector
Jan. 1999 - Dec. 2003Director of Corporate Relations and Director of the AOL Time Warner Foundation. Focused on technology solutions for nonprofits. Designed online portals for underserved school children as part of the PowerUP initiative with the Case Foundation and the Waitt Family Foundation (Gateway Computers founder). Created an online mentoring tool and redesigned mentor recruitment tool for the National Mentoring Partnership. Led the team to rapidly deploy the LibertyUnites.org site within days of the Sept 11 attacks to act as an online focal point for fundraising and outreach to help those affected in New York and Washington, DC.
America OnlineProgramming Director
Aug. 1996 - Dec. 1999In the early days of internet usage, I designed, created and managed the @AOL Network Specials programming model by creating short-lived online destinations to showcase AOL partner content and provide advertising inventory and opportunities for embedded e-commerce (Mother's Day@AOL, Olympics@AOL, Holidays@AOL, etc). Grew the programming model from a collection of links garnering thousands of visits to sophisticated programming destinations that regularly melted the servers with millions of visits when featured on the Welcome Screen. In 1998, led team that created the home page publishing tools "1-2-3 Publish" and "Easy Designer" as part of launching AOL Hometown, the home pages community for AOL members. I managed the team that grew the community to over 5 million publishers within 2 years of launch. I was Technical Editor for the "Creating Cool Web Pages on AOL" book published in 1999.
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