Requests
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Network Power<100 people
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Startup Founder
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Marketing
✔️100%
IT
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United States
Work Background
TemenosHead of Retail Digital Banking
Jan. 2022London, United KingdomResponsible for the strategy and product management of Temenos' Retail digital banking propositions, delivered through online and mobile channels for over 650 clients across 150 countries.
BarclaysHead of Money Management, Spending & Budgeting
Aug. 2021 - Jan. 2022London, United KingdomResponsible for the ongoing commercial and operational management of third-party Open Banking account aggregation and spend categorisation within the Barclays mobile banking app. Responsible for the initial ideation and shaping of a number of new strategic capabilities.
MOBILE PAYMENTS SERVICE COMPANY LIMITEDNon Executive Director
Jun. 2020 - Sep. 2021London, England, United KingdomPaym Board Member representing Barclays UK
BarclaysHead of Consumer Products and Propositions, Mobile Payments
Aug. 2017 - Jul. 2021London, United KingdomResponsible for a team of product and proposition managers tasked with delivering engaging functionality to 3½m UK users of Pingit. Accountable for the definition, development, delivery and business case realisation of a range of consumer focused mobile, web and API based propositions both internally and in partnership with key external organisations. Member of the Paym (MPSCo) board, Paym Development Committee and Pay by Bank app (Zapp) Advisory Group. Responsible for the decommissioning and closure of the Pingit service on 30th June 2021. Oversaw a team responsible for completing all internal governance, issuing notices to customers, terminating third-party contracts, updating the app and website to support customer offboarding, issuing refunds and closing accounts.
BarclaysVP Propositions and Product, Pingit
Jan. 2015 - Jul. 2017London, United KingdomResponsible for leading the ideation and shaping through to launch, implementation and ongoing commercial and operational management for a number of UK based features and propositions including Pay by Bank app, gift cards, person to person payments, hub screen and activity management.
Visa EuropeSenior Manager, Mobile, Contactless and Innovation Strategy
May. 2010 - Jun. 2014London, United KingdomResponsible for the definition, development and product management of "Visa Alerts" (a near real-time notification service that enables cardholders to be alerted within seconds of a purchase being made with their Visa card) and "Visa Personal Payments" (a Europe-wide person-to-person mobile payments service enabling banks to enable their customers to send and receive money using their mobile phone). Responsible for managing the customer experience of the Visa NFC mobile payment application (iOS, Android and Blackberry) and user interface for the Visa London 2012 themed NFC mobile payment application on the Samsung Galaxy SIII. This handset and user interface was provided to VIPs and athletes to make NFC payments in the Olympic Village and also featured in the Visa advertising on the London buses for the duration of the Olympics.
Telefónica UKSenior Product Manager, Connected Solutions
Aug. 2009 - Apr. 2010Slough, United KingdomResponsible for managing group alignment in the specification, purchasing and development of a number of existing mobile products across the whole of Telefónica Europe. Responsible for the definition, evaluation, management and delivery of new mobile, internet and television based products and services designed to work seamlessly within the connected home.
Telefónica UKProduct Manager, Connected Solutions
Feb. 2007 - Aug. 2009Slough, United KingdomResponsible for the product management, vendor management and delivery of Windows Mobile (O2 Xda) smartphones/PDAs and USB modems within the UK and Germany.
Telefónica UKTechnical Product Manager, O2 Branded Devices
May. 2005 - Feb. 2007Slough, United KingdomResponsible for the specification and technical product management of O2's own designed, specified and branded mobile phones (O2 Ice and O2 Cocoon). In 2009, the O2 Cocoon was showcased as an example of applied ergonomics in an exhibition at the London Design Museum.
T-Mobile UKPortal Products Manager, International Downloadable Content and Services
Oct. 2002 - May. 2005London, United Kingdom
T-Mobile UKUK Products Integration Co-ordinator
May. 2002 - Oct. 2002London, United Kingdom
WcitiesProject Manager
Aug. 2001 - Apr. 2002London, United Kingdom
Logica ConsultingManagement Consultant, Telecoms
Jul. 2000 - Jul. 2001London, United Kingdom
LogicaIT Consultant, Energy & Utilities
Nov. 1998 - Jul. 2000Leatherhead, United Kingdom
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