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Work Background
PetcoSenior Scrum Master
Aug. 2024Remote
Insulet CorporationSenior Scrum Master
Dec. 2023 - Aug. 2024Remote
Charter CommunicationsSenior Scrum Master
Dec. 2022 - Dec. 2023St Louis, Missouri, United StatesResponsibilities: Scrum Master for projects in Healthcare, Automotive, Technology, Education, Insurance, Finance and Training. Dev Teams consisted of Full Stack, Front End, Back End, Java, Okta, IAM specialists, Salesforce, .NET, QA engineers, UI/UX specialists. Technologies: FIGMA, GitHub, .NET, Java, Okta, Salesforce, MongoDB, JavaScript, React. • Responsible for facilitating Scrum ceremonies between teams (Global teams). • Responsible of maintaining the dashboards and artifacts for the project. • Responsible of presenting executive reports as well as maintaining documentation to comply with the different standards and auditing processes of the companies. • Responsible of gathering meaningful and value-driven requirements.
• Facilitate the teams with anything needed to deliver the functionality that is required sprint by sprint.
• Responsible to remove/point out blockers or impediments that could impact the deliverables of the team.
• Arrange daily stand-up meetings, facilitate meetings, schedule meetings and decision-making processes to ensure quick inspection and proper use of adaptation process.
• Organize and facilitate the PI Planning Meetings (team’s breakout meetings), Sprint Planning, Backlog Refinement and Retrospective Meetings.
• Participate in PI Planning Meetings with the RTE to discuss next steps and work.
• Follow up of issues, impediments and risks until solved.
• Follow up with Product Owners for User Stories for the backlog.
• Coordinate meetings with Product Manager, Product Owner and stakeholders in order to get requirements and objectives for the PI.
• Accountable for coaching the different teams in good Scrum and SAFe© practices.
• Review metrics such as capacity, velocity and bug injection per sprint.
• Increase visibility of teams’ work by reaching goals.
• Increase teams’ performance by innovating, improving and transforming processes.
• Provide insights on capacity vs the work that is required.
ChubbSenior Scrum Master
Mar. 2022 - Dec. 2022RemoteResponsibilities: Scrum Master for projects in Insurance. Dev Teams consisted of Full Stack (.NET) and QA engineers. Technologies: .NET, MongoDB, CSS, GitLab, HTML5. • Responsible for facilitating Scrum ceremonies between teams (Global Teams). • Responsible of maintaining the dashboards and artifacts for the project. • Accountable for coaching the team in Scrum, Kanban and other Agile frameworks. • Accountable for coaching the Product Owners in order to help them create User Stories and gather useful and meaningful requirements.
• Facilitate the teams with anything needed to deliver the functionality that is required sprint by sprint.
• Responsible to remove/point out blockers or impediments that could impact the deliverables of the team.
• Follow up of issues, impediments and risks until solved.
• Delivery of workshops about Agile guidelines.
• Create initial User Stories for the backlog.
• Coordinate meetings with Product Owners in order to clarify the requirements.
• Coach Product Owners and Devs on good Scrum practices.
Red HatTechnical (Agile) Project Manager
Jun. 2021 - Mar. 2022RemoteResponsibilities: Scrum Master for projects in Technology (Value Stream of DevOps). Dev Team consisted of DevOps engineers, Technical Editors and QA engineers. Technologies: Python, Red Hat OpenShift, Red Hat OpenStack, Kubernetes, CI/CD, Linux kernels, GitHub. • Attend the Quarterly Planning Meeting for development, follow up and organization of new projects. • In charge of maintaining the dashboards and artifacts for the project. • Accountable for coaching the team in Scrum, Kanban, and other Agile frameworks. • Analyze, review, test and assess different tools such as JIRA, Trello, ZenHub for the team to use as Project Management tool for the department. • Facilitate the teams (Global Teams) with anything needed to deliver the functionality that is required sprint by sprint.
• Responsible to remove the impediments for the scrum team.
• Arrange, facilitate and schedule decision-making meetings to ensure quick inspection and proper use of adaptation process.
• Organize and facilitate Scrum Ceremonies.
• Create the log of issues and report tasks completed.
• Follow up of issues, impediments and risks until solved.
• Point of contact between teams working in different areas and technologies.
• Create User Stories for the backlog.
• Guide the team on estimating the User Stories for the sprint.
• Deliver plans for estimating User Stories.
• Create templates in GitHub for issues that would be needed in the Project Management tool.
Red HatScrum Master
Feb. 2020 - Jun. 2021Mexico City Area, Mexico
SofttekDevOps Scrum Master
Sep. 2019 - Feb. 2020Mexico City Area, MexicoResponsibilities: Scrum Master for projects in Finance, Retail, e-Commerce and DevOps. Dev Team consisted of Micro Services, Back End, DevOps and QA engineers. Technologies: Java, TIBCO, Postman, Kubernetes, AWS, Azure, Zabbix, ElasticSearch, Docker. • Coordinate the Daily Scrum of Scrums. • Responsible for presenting the demos.
• Responsible of maintaining the dashboards and artifacts for the projects. • Review the backlog with the Product Owner to have all the requirements ready for each sprint. • In charge of presenting the Dev work topics during the Sprint planning sessions.
• Provide insights on performance of the teams.
• Sneak and peek during the PI in order to understand and get an idea of the Value Stream the ART was working on.
• Facilitate the teams with anything needed to deliver the functionality that is required sprint by sprint.
• Responsible of removing the impediments for the Scrum team.
• Arrange daily stand-up meetings, facilitate meetings, schedule meetings, demo and decision-making processes to ensure quick inspection and proper use of adaptation process.
• Coordination and facilitation of all the Scrum ceremonies.
• Responsible of facilitating and conducting the Refinement Sessions to review following PBIs.
• Create the log of issues and report tasks completed.
• Follow up of issues, impediments and risks until solved.
• Contact between teams to prioritize tasks and activities.
• Delivery of plans for estimating User Stories.
• Create executive reports for Management.
SofttekScrum Master
Oct. 2018 - Sep. 2019Ensenada Area, Mexico
Scio ConsultingProduct Owner, Scrum Master & Business Analyst
Aug. 2017 - Jul. 2018Morelia y alrededores, MéxicoResponsibilities: Scrum Master for projects in Technology. Dev Teams consisted of Front End, Back End, Mobile Devs and QA engineers. Technologies: JavaScript, MongoDB, Kotlin, Swift, HTML, CSS, Java, .NET. • Responsible for identifying new features from the Customers and for getting the requirements for the team to work on. • Responsible of UAT testing.
• Responsible for the creation of User Stories and the Customer’s requirements
• Analyze the requirements and present them to the Dev team for estimation and feedback.
• Contact with the Customers and follow up on feedback after Reviews/Demos.
• Coordination and presentation of evidence of the development of the product.
• Coordination and facilitation of all the Scrum ceremonies.
• Follow up, refinement and creation of the User Stories for the Customers’ backlog .
• Responsible of documentation, presentations, reports and development of new ideas and proposals for the Customers. • Provide feedback according to the quality testing done to the product.
• Maintain and update the backlog and follow up of bugs .
• Identify new features or requirements that could provide more value to the product.
BachocoIT Auditor, PMO & IT QA Chief
Jan. 2013 - Aug. 2017Celaya, Guanajuato, Mexico
AlutiiqProject Manager
Jan. 2012 - Jan. 2013Mexico City, Mexico
adidas groupIT Specialist Retail Support & Project Manager
Nov. 2010 - Jan. 2012Mexico City, Mexico
DellProject Manager on Site
Sep. 2010 - Nov. 2010Mexico City, Mexico
AvonProject Manager SR. & IT Consultant
Sep. 2009 - Nov. 2010Mexico City, Mexico
MerckHELP DESK ANALYST AND TRAINER
Jun. 2008 - May. 2009Mexico City, Mexico
GetronicsSERVICE DESK ANALYST, ACCOUNT ADMINISTRATOR AND SUPERVISOR
Aug. 2007 - Jun. 2008Mexico City, Mexico
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