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Work Background
JLW InsightsCo-Founder/President - Principal Consultant
Oct. 2024Providing top-tier HR and Finance consulting services with a focus on the HR Operations space and FP&A. With a strong supporting background in Engineering and IT, our team offers services in strategic planning, plan activation and implementation, analytics & project and process management optimization. Our mission is to drive efficiency, innovation, and success for your business.
Texas A&M University-TexarkanaWomen in Leadership Program Advisor
Sep. 2023 - Nov. 2024
Pivot BioHead of People Operations, Systems & Analytics
May. 2022Berkeley, California, United StatesIn a mostly flat People Organization and reporting up to the CPO, lead and direct a team of four members to strategize and execute various functions including Payroll, Benefits Administration, Compensation Administration, HRIS and Integration Management, Reporting, HR Administrative duties, HR Shared Services and HR Project Management. As a critical member of the People Leadership Team, drive the overall operational strategy and success of the People team and organization. Lead the selection, implementation, and optimization of Human Resources Information Systems and other people-related technologies. Manage vendor relationships to ensure adherence to service level agreements. Work closely with compliance and legal teams to craft and refine HR policies. Provide leadership with workforce planning, performance, and productivity analytics. • Exercised authority in strategy, search, and selection to implement new HR tools (Docebo [LMS], 15Five [Performance Management], HireRight [Background/I-9], Sift [Org Charting]), enhanced employee experience and enablement.
• Developed and maintained data-driven HR dashboards with key metrics for business needs.
• Streamlined processes to ensure efficiency and adequate support from HR technologies.
• Undertook ownership of HR systems and integrations with other departments to ensure seamless integration.
Pivot BioPeople Operations, Systems and Analytics Manager
Oct. 2020 - May. 2022Berkeley, California, United StatesResponsible for the complete strategy, search, and selection process of the HR tools. Ensured seamless integration and compatibility among the selected tools. Facilitated seamless data flow and management across different HR systems through Workato's integration management solution. • Implemented five new HR tools (BambooHR [HRIS], CultureAmp [Engagement/Surveys], Greenhouse Onboarding [Onboarding], CompLogix [Compensation Planning], Workato [Integration Management]) to enhance the employee and administrative user experience and enablement.
• Enhanced employee engagement and satisfaction through the implementation of CultureAmp's engagement and survey software.
• Streamlined onboarding processes with the integration of Greenhouse Onboarding.
• Improved compensation planning with the use of CompLogix.
HireRightManager, HR Technology and Analytics
Aug. 2019 - Oct. 2020Irvine, California, United StatesResponsible for creating an environment to enable our HR and business colleagues to be as self-sufficient as possible by integrating HR systems and other technologies with key HR processes, managing the HR Solutions team, ensuring governance frameworks for data integrity are in place and operating effectively, and providing reporting solutions that are visual, sustainable, and drive business value via analytics and insights. • Develops and executes the HR systems and analytics strategy for the global HR team
• Manages projects to maintain, create efficiencies, and best utilize the HRIS (Ultipro ecosystem) and other HR Systems
• Maintains consistent delivery of HR systems-related processes via the HR Solutions team
• End to end owner of HRIS system management, administration, integrations, and oversees the work of analysts and specialists that own the day to day management of system modules.
• Manages the day-to-day activity of the HR Solutions team and provides guidance in regard to HR systems and data related processes to the HR team and the business
• Ensures HR methodology and governance frameworks are consistently applied with a focus on continuous improvement
• Works to identify perceived needs and identify improvement opportunities in the areas of process, reporting & analytics, and technology
• Ensures accurate, effective, and timely human capital analytics are provided to HR team members and the business to drive business decisions and outcomes
• Manages vendor relationships for HR systems
• Builds strong relationships with intra and inter functional team members
• Ensures effective flow of communication between and across all stakeholder groups
HireRightLead HR Analyst, Sr
Oct. 2017 - Aug. 2019Irvine, California, United States-HR System administrator for all HR systems globally. [Ultipro, Taleo, SuccessFactors, Tableau, PeopleDoc/PeopleAsk, sharepoint]
-System/Data Project Lead and SME for full lifecycle of implementation of Ultipro HCM. [Core: System and Benefits Vendor Integrations, data imports from ADP, data integrity audit, SOPs, Business Intelligence: BI reporting, Recruiting, Talent: Performance Management, Comp Management, Learning: Schoox data imports from SuccessFactors and eLogic]
-Player/Coach with direct and indirect team
-Writes/schedules custom reports in Ultipro's BI reporting tool for the greater HR team and the business
-Develops and executes the HR systems and analytics strategy for the global HR team
-Manages projects to maintain, create efficiencies, and best utilize the HRIS and other HR Systems
-Maintains consistent delivery of HR systems-related processes via the HR Solutions team
-Manages the day-to-day activity of the HR Solutions team and provides guidance in regard to HR systems and data related processes to the HR team and the business
-Ensures HR methodology and governance frameworks are consistently applied with a focus on continuous improvement
-Works to understand perceived & unperceived needs and identify improvement opportunities in the areas of process, reporting & analytics, and technology
-Ensures accurate, effective, and timely human capital analytics are provided to HR team members and the business to drive business decisions and outcomes
-Manages vendor relationships for HR systems
-Builds strong relationships with intra and inter functional team members
HireRightHuman Resources Analyst
Feb. 2015 - Oct. 2017Irvine, California, United States• Creates and maintains interactive Human Capital metrics dashboards in Tableau
• Maintains content for HR knowledge management
• Technical SME for HR projects
• Creates and maintains data integrity standards by implementing/re-engineering processes
• Systems and Sharepoint administrator for HR team
• Develops and maintains standard reports/queries for ongoing customer needs
• Identifies and understands issues, problems and opportunities to create solutions and improve efficiency
• Leads special and cross-functional projects to improve the data and reporting transactions between other company functions/systems and HR
• Assists in the review, testing and implementation of HRMS system upgrades
• Provides production support, including researching and resolving HRMS problems, unexpected results or process flaws; performing scheduled activities; recommending solutions or alternate methods to meet requirements.
• Conducts training, including developing user procedures, guidelines and documentation. Trains clients on new processes/functionality. Trains new system users.
• Provides Board with end of year reports regarding performance and compensation
• Provides yearly audit support for outside agencies
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & TexasImplementation Analyst
May. 2014 - Feb. 2015Tulsa, Oklahoma
AmazonSenior HR Administrator
Oct. 2012 - May. 2014Coffeyville, KSProjects-based senior HRA
• Process improvement: identify and advise to implement strategies to enhance team, site-level, and corporate operational effectiveness
• Employee Incentive Program: oversee the development of peak season incentive plan and company event coordination to boost motivation, morale, and performance
• Accommodations Program Administrator: Administer and manage the educational accommodations program, ensuring employee and company needs are met
• Site-wide Employee Communications: served on a team of site-wide employee communications coordinators, ensuring clear, concise, and timely dissemination of information
• Program Improvement: developed a comprehensive company-wide white paper focused on employee incentive programs, the outcomes of such at the local site-level, as well as advisory on country-wide improvements
• Cross-functional project support: collaborate with various departments to provide assistance on projects, ensuring alignment with site-level goals and objectives
LG ElectronicsAdministrative Assistant
Jan. 2009 - Dec. 2011Huntsville, Alabama• Collects, analyzes, and creates reports on data regarding the daily performance of off-site technicians
• Acts as administrator (site owner) of department’s Sharepoint website
• Helped to digitalize some of the processes off-site technicians use to report visits to commercial locations
• Complies and analyzes data to help managers make key decisions
• Manages the budget and handles any requests for changes to it
• Manages accounts payable for the department
• Helped develop the process for internal handling of out of warranty payments
• Manages expenses for over 100 technicians
• Maintains internal employee information in Microsoft Access
• Handles special projects as assigned
• Helps other Administrative assistants, dispatchers, supervisors, and managers with daily needs
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