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Work Background
IT Communications & Training Lead
DatavantIT Communications & Training Lead
Mar. 2024
Senior IT Service Management Analyst
Ciox HealthSenior IT Service Management Analyst
Feb. 2022
Information Technology Service Management Analyst
Ciox HealthInformation Technology Service Management Analyst
Mar. 2021 - Mar. 2022
Product Support Engineer
Ciox HealthProduct Support Engineer
Mar. 2018 - Mar. 2022Alpharetta, Georgia, United StatesProviding technical support to customers and employees utilizing Ciox Health web-based applications via phone, email, and ticketing system. Aids in cross departmental problem resolution, peer to peer support, and training of new employees.
Product Support Engineer
Ciox HealthProduct Support Engineer
Mar. 2018 - Mar. 2022Alpharetta, Georgia, United States
Product Support Engineer
Ciox HealthProduct Support Engineer
Mar. 2018 - Jan. 2022
Licensed Realtor
Keller Williams Realty, Inc.Licensed Realtor
Mar. 2016 - Mar. 2018Atlanta Metropolitan Area
Geek Squad Operations Agent
Best BuyGeek Squad Operations Agent
Oct. 2007 - Oct. 2012Atlanta, Georgia, United States
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