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Network Power<100 people
Roles
🧑💼100%
C-level Executive
💸50%
Marketing
✨50%
Business Owner
Geos
🇬🇧50%
United Kingdom
🇺🇸50%
United States
Work Background
ФрилансBusiness Counselor
Apr. 2025Измир, ТурцияReady to help Boosting Your Business through Strategical and Operational Changes. Especially if you are from the Metallurgical Sector, which I have devoted 18 years of my professional life. I would be glad to help you with Business Development for CIS and russian-speaking countries, Turkey and Gulf. Contact me through DM
Mantzoros SAМенеджер по развитию бизнеса
Nov. 2024 - Mar. 2025Науса, Центральная Македония, ГрецияProducer with more than 25 years expertise for production of welded and open special profiles.
KMC GroupExport Manager
Jan. 2024 - Sep. 2024ТурцияRoll-formed steel profiles for Solar Industry, Agriculture, Farming, Trailers, HVAC Industry, Roller Shutters, Gates and Sun protection, Special projects for EPC contractors and OEM suppliers
KMC GroupHead of Customer Service Department
Sep. 2022 - Jan. 2024Стамбул, ТурцияKMC, a steel-oriented company established by Ziya Eren in Kayseri in 1987, continues its operations with nine different companies under the roof of KMC Group. It operates in other fields such as construction, real estate and sports, along with steel and has more than 700 employees in Turkey with a total of 200.000m² open and 100.000m² closed area and leads the economic and social developments of the region. KMC Group exports to more than 70 countries in 5 continents, designing various products to satisfy customer needs and increasing its market share globally every year. My current project in KMC Group is devoted to build the New Customer Service function within the whole group, with the focus on digitisation of the functions &
processes to bring the Best Customer Experience for 5000+ customers of KMC Group. Customer Service team responsible for Customer Relations Development, Crisis management, Commercial and Documentary support, Logistics function, Board Reports, Claim management and Production coordination function.
As Head of Customer Service Department also take part in business developments of new supply chains as well as M&A process.
МетинвестHead of Sales Support Center - Руководитель ОЦО Поддержки продаж
Sep. 2020 - Sep. 2021Киев, УкраинаMetinvest is an international, vertically integrated mining and metals company. The Group comprises mining and metallurgical assets in Ukraine, Europe and the US, complemented by a global sales network.
Within September 2020-September 2021 new entity (80+ people) was created from scratch and launched. Main objectives of Sales Support Center is documentary support of Export-Import and Domestic Sales documentary operations of 10+ production premises of Metinvest Group. Sales support center was launched 15.10.2020 during pandemic times, and became first successful example in the Metinvest Group to launch new entity totally remotely. Within 1 year the following strategic and operational objectives were fulfilled: - roadmap for Sales Support Center development for the next 2 years, - SLA's, KPI's and main workload metrics defined and approved.
As Head of Sales support Center was also managing change-management projects: -switching to Global Service Provider in terms of end-to-end processes and continuous - digitalization of the Metinvest Group - SAP launching at Metinvest Shipping entity for Logistics function;
- automatisation and RPA decisions for documentary function.
МетинвестHead of Documentary Credit Department
Apr. 2017 - Sep. 2020УкраинаFrom April 2017 my experience in Middle Management of the Multinational Holding Company started. Documentary team of Metinvest Holding (15 people) was responsible for Export documents for all types of steel products export sales (300+ contracts per month, 10000+ documents per month).
Implemented first successful case of remote work and team management (15 people in 2 locations) in Metinvest Group since 2017, which resulted in prominent work during SAP introduction for Metinvest International in 2018-2020, and sustainable work especially during and after COVID situation in 2020. The biggest project fulfilled during the period is Documentary function automatization and digitalization within Global Sales function Transformation, including Implementation of SAP CRM for Metinvest International - Swiss based Trading company, which was selling 70% of 15 mln production of iron ore and steel products of the Metinvest Group.
Metinvest HoldingExport Sales Manager
Jan. 2011 - Apr. 2017УкраинаDuring 6 years in Export sales of Metinvest Holding, I had a chance to work with 20+ export destinations in EU, MENA, GCC, Subsahara African, India and Pakistan markets for Hot rolled, Cold rolled and Coated steel flat products produced at Ukrainian premises of Metinvest Group (Ilyich and Azovstal Iron and Steel Works, Zaporozhstal), around 3 мln mt sold totally within 6 years. I had worked with largest pipe-producers, steel service centers, shipyards in the above-mentioned regions: Yucel Boru, Noksel, Borusan Mannessmann, Boycelik, Kayseri Metal Center, Sedef Gemi, Agir Haddecelik, Uttam Galva, Tezcan, Borcelik, Universal Pipes and KHK Scaffolding and many others.
My biggest achievement were:
• increased the deliveries of CR materials to turkish market 5 times in 2014. • 10+ new regular Customers in Turkish market for Hot rolled plates within 2014-2017.
• 10+ successful deliveries of the new products to the new clients followed with the profitable deals for Metinvest Holding.
DonetsksteelExport Sales Manager
Oct. 2006 - Jan. 2010Украина, ДонецкDonetsksteel was vertically integrated metallurgical company with Headquarters in Donetsk, Ukraine and production facilities in 3+ countries, including Donetsk metallurgical plant, 3 coke-chemical plants and 2 coal concentrating mills in Ukraine, 5+ mines in Ukraine and Russia . Within 3 years in the company I received vast experience of export of coal and metallurgical coke to 10+ countries, worked with world's biggest steel producers as US Steel, Voest Alpine, Eregli Demir, Esfahan Steel Mill and others, total quantity of sold materials reached 1,5 mln mt.
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