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Work Background
Senior Solutions Architect
CSGSenior Solutions Architect
Apr. 2022BrazilSenior Solution Architect - DWMS Solution Delivery - CALA - Responsible for the development and enablement of Financial Account Manager (FAM) solution, which is now part of the CSG's solutions portfolio. Oracle APEX application. Invoicing process, balance control, SAP/ERP accounts receivable/accounts payable, invoice reconciliation, event detail record matching. - Leading Global FAM implementations, responsible for enabling resources and guiding best practices. - FAM Global Governance Team member, guiding solution governance and market needs. - Line Manager of business consultants and interns. - Support to pre-sales, RFPs, LOEs, etc. - 3 times CSG's Spotlight on Excellence award (Q3 2021, Q2 and Q3 2022) for innovation and driver for growth. - CSG Champion 2022 award. Highest award given by CSG.
Senior Business Consultant
CSG InternationalSenior Business Consultant
Jul. 2012 - Apr. 2022São Paulo Area, BrazilAmericas Professional Service team. • Specialist in Interconnection, Reconciliation and Financial systems delivering fully integrated solutions on linux and oracle database platforms. • Requirements gathering at customer site and solutions design (Architect role). • Agile and waterfall project methodology experience: hand-ons implementation (build), user acceptance tests (UAT) and go-lives. • Level of estimations, pre-sales demos and presentations. Participation in proof of concepts process with positive results (customer purchase) such as Inteliquent and Orange/France Telecom. • Head of development of new Financial Management Solution. • Established internal process control of company software. Documentation and implementation standardization across company regions, projects repository (sharepoint and stash). • Product road map R&D assistance. Important role on defining, together with R&D, future product enhancements. • Projects: - Inteliquent (USA) - Vodafone (New Zealand) - Telus (Canada) - Transport Clearing House - TCH (Russia) - Etisalat (UAE) - Angola Telecom (Angola) - Unitel (Angola) - Global Message Services (Ukraine)
Senior Business Consultant
CSG InternationalSenior Business Consultant
Jun. 2011 - May. 2012Cape Town Area, South AfricaProfessional service team of the EMEA (Europe, Middle East and Africa) region. Responsible for: - Etisalat (UAE) solution acceptance ** Onsite Go-Live support in Abu Dhabi. - STC (Saudi Arabia) Financial Manager project. ** Requirements gathering at customer site in Riyadh. ** Architecture and design of the financial manager solution: invoices, reports, ERP interface, account receivables, account payable, credit and debit notes. **Technical and functional specification documents. ** Estimation of additional build efforts and CR (Change Requests). Go-Live support. - Kartel (Kazakhstan) Financial Manager project. ** Architecture and design of the financial manager solution: invoices, reports, account receivables, account payable, credit and debit notes. **Technical and functional specification documents. ** Go-Live support.
Business Consultant
CSG InternationalBusiness Consultant
Apr. 2010 - May. 2011Cape Town Area, South AfricaBusiness Consultant at Intec Telecom Systems Pty South Africa, part of the EMEA Professional Services team. Specialist in Interconnection and Financial systems. - Batelco (Bahrain). Analysis, design and implementation of the WBMS Financial Manager system. - Etisalat (UAT) Acceptance and production stage of the Financial Manager and InterconnecT ICT|ITU systems. - Saudi Telecom - STC (Saudi Arabia). Requirements, design and implementation of the WBMS Financial Manager system
Migration Consultant
CSG InternationalMigration Consultant
Feb. 2009 - Mar. 2010Cape Town Area, South AfricaAnalyst, Data Migration at Intec Intec Telecom Systems Pty South Africa, responsable for migrating and technical consultancy for Intec customers' systems around the world. Optus Australia, Vodafone India, Globacom Nigeria, CellC South Africa, TPSA Poland, Euskaltel Spain...
Senior Support Consultant
CSG InternationalSenior Support Consultant
May. 2006 - Jan. 2009São Paulo Area, BrazilSenior Support Consultant at Intec Telecom System Sao Paulo, Brazil Office as part of the Intec Support group in CALA (Caribbean and Latin America) region.
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