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Work Background
Flint CultureSenior Account Manager
May. 2024
Flint CultureAccount Manager
Nov. 2022 - May. 2024TurkeyServe as the main point of contact for clients like on national basis Anna Laudel, Odunpazarı Modern Museum (OMM), Summart, Zeyrek Çinili Hamam and international MENA projects. Build and maintain close relations with editors and writers and follow up with their work
Build and nurture long-lasting client relationships, ensuring client satisfaction and loyalty.
Provide clients with strategic insights and recommendations to achieve their cultural communication goals.
Collaborate with clients to develop creative concepts and strategies that align with cultural and artistic themes.
Monitor and analyze the success of cultural communication initiatives, using data and metrics to evaluate performance.
Provide clients with reports and insights on campaign effectiveness and areas for improvement.
Collaborate with the global team for international media campaigns.
Work in a fast-paced, dynamic environment using exceptional problem-solving and critical-thinking abilities
MicrosoftInclusive Language Expert
Feb. 2021 - Jul. 2021United StatesReviewing and categorizing discriminative language elements for the newest update of Microsoft Office Tools Reporting the findings weekly to the team leader
Presenting the end results of Turkish team to the Headquarters
Ipsos TürkiyeConsumer Experience Project Executive
Jan. 2021 - Nov. 2022İstanbul, TurkeyFrom proposal to the data presentation execute project management with due diligence Deliver research products in Customer Experience and Customer Satisfaction for Finance companies Manage the communication between client and research units like, operations, IT and top management Monitor project performance using relevant systems, tools and techniques Create valid, reliable and effective product backlogs concerning project aim, timing and budget Coordinate with IT in timing and workload Perform qualitative analysis and transform the results into meaningful insights and recommendations for Tier 1 Banks and more. Combine new research technologies and customer needs to provide insights about Banking sector Track data collection processes and ensure data quality Utilize industry best practices, techniques, and standards throughout entire project execution Provide project updates on a consistent basis to various stakeholders about strategy, adjustments, and progress
Prepare Service contracts for the approved projects according to the benefit of involving parties Introduce Ipsos Turkey services and products to the future clients
Kurumsal İletişimciler DerneğiKurumsal İletişimin Geleceği Raporu Eş Yazarı
Jan. 2021 - Jun. 2021Istanbul, TurkeyAnalyze more than 25 interviews held with CC professionals and prepare codes for thematic review Design the annual report based on the interviews held with professionals and recent literature Combine insights from marketing, human resources and corporate communications and propose different work cultures Integrate the project findings with behavioral psychology Coordinate online and print publishing cycle and manage content areas Oversee layout (artwork, design, photography) and check content for accuracy and errors Collaborate with 4 different teams editors, marketing agents, research team and the end client for progress Maintain high relations with client Present drafts to clients for feedback Simplify the results and present the end work in 4 different meetings to the members of board management
Ulatus (Crimson Interactive)Cultural Adaptation Expert (Turkish-English)
Oct. 2020 - Sep. 2022United States
Tandans Data Science ConsultingProgram Project Manager
Oct. 2020 - Mar. 2021Ankara, Ankara, TurkeyCoordinate project units for UNICEF annual report, Early and Forced Married Children in Turkey Organize workshops to train interviewers for ethical conduct Collaborate with professors, government officers and NGO managers for project execution
Conduct questionnaires, focus groups and observations depending on the research method Analyze qualitative and quantitative data for project report and present insights to the client Address social problems along with the possible responsible parties and provide action plans Protect the participants' best interest yet comply to ethical boundaries Facilitate community development, self advocacy, political organization, and policy change
Groupe RenaultPerformance Management Project Assistant
Oct. 2019 - Jan. 2020Bursa, TurkeyDesigning gender-neutral language and respectful manners campaign manifesto in the workplace, Leading a team as a part of Women@Renault, aiming to enhance the visibilty of women and equal rights for equal work principle in a multicultural working environment. Connecting students with the company to attract more women to consider OR for working, introduce OR culture and its respectful, open-minded and liberal workplace.
Analyzing the annual surveys measuring employee commitment and satisfaction, providing solutions and action plans
Conducting interviews for enhancing interdepartmental communication and for process improvement
O2Event Assistant
Sep. 2018 - Sep. 2019London, United KingdomAt O2 Academy Brixton, the most eclectic music arena in London, I was;
Supporting the team responsible from ensuring a pleasant experience for customers of concerts and special occasions. Maintaining strong relationships with media professionals for partnerships
Monitoring, evaluating and delivering budget-conscious, high-quality projects
Resolving conflicts with customers and negotiating mutually beneficial agreements
Supporting project logistics, and coordinating with clients
Orta Doğu Teknik Üniversitesi / Middle East Technical UniversityResearch Assistant
Sep. 2016 - Jan. 2018Ankara, TurkeyRecruiting the participants, conducting the experiment according to the procedures
Creating weekly schedule for participants and scientists
Meticulously ordering necessary documents and keeping folders
Following ethical liabilities
Analyzing qualitative and quantitative data gathered during the experiment
Preparing weekly reports along with presentations and outlines to the diverse scientists and supervisors.
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