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Work Background
Hillel AcademyAdministrative Assistant - part time
Aug. 2013Greater Milwaukee Area
Elmbrook ChurchInformation Center Staff - volunteer
Jan. 2009 - Dec. 2011Served as a resource to visitors and regular attendees
Provided general information and directions within the church
UW-MilwaukeeConsultant
Mar. 2006 - Jul. 2006Consultant to Admissions Office – Software Upgrade
Tested PeopleSoft upgrade to meet admission criteria
Wrote test scripts and training documents
Pius XI High SchoolAdministrative Assistant/Office Manager
Jan. 2006 - Dec. 2012•Maintenance of student records including filing and data management
•Composed correspondence regarding attendance, child support, and IRS audits •Scheduled college visits from universities nationwide
•Coordinated testing for PSAT, EXPLORE, and PLAN •Collected fees for testing and transcript requests
•Created spreadsheets for data collection & reports
•Answered questions on the phone/email/served as office receptionist
•Ordered supplies from bookstore and outside vendors
•Produced transcripts/verified records
•Scheduled appointments for counselors
Wisconsin Humane SocietyVolunteer
Sep. 2002 - Oct. 2004Greeter and Pooch Pamperer Greeted clients as they entered the building
Directed clients to animals they wished to see
Assisted adoption counselors and clients with adoption applications
Gave each dog special attention by petting, holding, brushing and playing with them
University of Wisconsin MilwaukeeAdmissions Supervisor
May. 2000 - Aug. 2005Managed front line and program assistant staff
Solved complex problems
Determined residency for tuition purposes using guidelines set by the Wisconsin legislature
Met with parents and students to explain admission/residency issues/handled difficult customers
Conducted staff meetings
Admissions liaison to the School of Education
Composed correspondence to inquiries
Reviewed fee waiver requests for approval/denial
Prototype team for software program
Conducted employment interviews
Trained all new permanent employees
University of Wisconsin MilwaukeeApplication Processing Lead Worker
Oct. 1986 - May. 2000Disseminated admissions information on phones and at front desk
Entered data from applications and transcripts on data base
Determined completeness of applications and next action to be taken in admissions process
Acted as a source of expertise to front line and program assistants
Generated admission letters
Created UWM transcripts for transfer students
Assisted supervisor with training of new employees
Supervised and trained student workers SUSAN L LINSKI
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