Keep in touch with meI'm using Intch to connect with new people. Use this link to open chat with me via Intch app
Work Background
UserlaneCustomer Success Manager
Nov. 2022 - Oct. 2023
Sea Inside StudioFounder
Jan. 2021La Oliva, Canary Islands, Spain
DropboxIntegrations Program Manager
Jul. 2019 - Jan. 2021County Dublin, Ireland
DropboxGlobal Support Program Manager
Sep. 2017 - Jun. 2019County Dublin, Ireland
DropboxTier 2 Support Manager
Jan. 2017 - Aug. 2017County Dublin, Ireland
DropboxCustomer Experience Program Manager
Apr. 2016 - Dec. 2016Dublin
DropboxBusiness Development EMEA
Feb. 2015 - Apr. 2016Dublin
arvato Financial SolutionsCustomer Service Representative
Mar. 2014 - Feb. 2015Dublin•Offering technical B2B support by phone and email within a multinational company
•Assuring training on the job and supporting the new recruits
•Supporting quality department by conducting deep dives and giving the required feedback to team members Achievements within the role:
•In my time spent here I have learnt the importance of time keeping, multi-tasking, flexibility, problem-solving, using my initiative, interpersonal and team work skills. This work experience gave me a great insight into the IT industry and its day-to-day running.
Hellmann Worldwide LogisticsIntern Global HR
Aug. 2013 - Mar. 2014Osnabrück Area, Germany•Planning and holding workshops for the development of a Diversity Management strategy
•Developing actions for creating an awareness of diversity at the workplace among the employees
•Creating and monitoring a companywide survey about the induction process of new employees
•Project Management regarding the company’s commitment to the UNGC: building up cooperation with charity organisations, organising donations for charity organisations
German National Tourist OfficeIntern Public Relations
Feb. 2012 - Aug. 2012London, United Kingdom•Organising press trips to Germany in cooperation with local partners; booking flights and accommodation, developing schedules for the travels in constant communication with regional marketing agencies
•Administration within the public relations department; documenting press clippings on a daily basis, creating overviews over the monthly press measures
•Event Management for press events of the GNTO and its clients
•Responsible for keeping and preparing the data for the performance review of the London office
Intch is a Professional Networking App for the Future of WorkSee more people like Svenja on Intch
300k+ people
130+ countries
AI matching
Get Intch if you'd like to
453430 people
192
IT Product and Project Manager @ Nestle
20
UX Designer
17
UX/UI Designer @ Wings Over Earth LLC
126222 people
126
Sales director @ I must visit
23
Software Architect @ Unilabs
21
Production manager in marketing and website coordinator