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Work Background
ThyCa: Thyroid Cancer Survivors' Association, Inc.ThyCa Board Member
Oct. 2022Thyroid Cancer Survivor's Association, Inc. Board Member and Recording Secretary
Sledge InstituteBoard Member
May. 2022Vice President at Sledge Institute https://www.sledgeinstitute.org/
DeloitteOrganization Transformation & Human Capital Consulting (Change Management)
Nov. 2021Washington, District of Columbia, United StatesProvide overall leadership, vision, and change management expertise and strategic partnerships for multiple technology, supply chain and network operations clients
• Lead Transition and Organizational Change Management work streams on the different components of strategic change activities (change management, organizational alignment, branding & strategic communications, and training)
• Lead and collaborate with internal client team to change the organization’s culture, by modernizing specific functions, re-designing the organization structure
• Utilize date to evaluate, define, align, execute, and survey the impact changes have on clients
• Prepare comprehensive change and workforce transition plans programs and workshops
• Develop and execute communication plans leveraging creative, execute activities to support change and transition initiatives • Provide project and change management expertise, leadership, and support to 200+ staff and team members • Serve as the primary point of contact for multiple product workstreams, manage engagement staffing, manage scope of work, risk, and financial impact • Contribute to practice development initiatives including diversity, equity and inclusion, business development, culture building, internal community involvement, eminence, recruiting, whitepapers, etc.
• Serve as Chief of Staff to Deloitte Global Partner for Technology, Media and Telecommunications (TMT) SC&E Purpose Leader o Facilitate and support mobilization and design of a new operating model that supports strategic TMT SC&E Bold Plays, Communications and Practice Activation
o Serve as the primary point of contact for workstream, TMT, SGO leaders and partners to identify priority accounts and additional revenue opportunities
o Provide direct oversight and insight into critical eminence and communications development o Manage pipeline coordination with Diversity, Equity and Inclusion and Sustainability, Climate and Environmental firm efforts
University of MarylandDirector of Resident Life
Aug. 2019 - Nov. 2021College Park, MD•Provide overall leadership and vision that articulates the value of a residential experience for all students: high-quality learning communities that enable academic success, serve as catalysts for citizenship and student engagement, foster a lifelong love of learning, and provide opportunities to develop beneficial and enduring relationships
•Serve as a member of the Division of Student Affairs Senior Student Affairs Leadership Team and Division of Student Affairs COVID-19 Daily Task Force
•Manage a $19.5 million budget and all revenue-generating functions, totaling $75 million
•Supervise five associate directors, chief of staff & assistant to the director, executive administrative assistant and responsible for more than 90 additional professional and graduate staff and over 600 student employees
•Advance inclusivity and multicultural practices by creating supportive environments for students and staff of all identities, promoting diversity and inclusion as a priority for department staff, ensuring on-going staff development regarding diversity, recruiting and retaining a diverse workforce, and fostering an organizational environment and culture of engagement and inclusion in which all employees are treated with respect and professionalism
•Lead comprehensive strategic planning efforts and administers the Housing Strategic Plan in collaboration with the director of residential facilities to manage renovations and new construction and rate evaluations, housing market studies, program reviews, and housing trends
•Cultivates relationships with deans, department chairs, faculty, advisors, and staff in Academic Affairs to enhance the educational mission of the resident life program
•Maintains positive working relationships with public-private partnership vendors to ensure the appropriate management of public-private partnership housing
Northwestern UniversityDirector of Residential Life
Aug. 2017 - Aug. 2019Evanston, Illinois• Direct the mission, vision and values as well as set annual priorities and goals for the Office of Residential Life • Manage and allocate the annual Residential Life operating budget of $1.1 million
• Develop policies that ensure the health and safety of all residential students while providing enriching social, cultural programs and intellectual growth
• Lead the Residential Life team, specifically providing oversight and management for approximately 4,200 undergraduate and 650 graduate students
• Collaborate with Human Resources and the Executive Director of Residential Services to ensure hiring practices demonstrate a commitment to equity and social justice • Recruit, train, supervise, and evaluate 1 Associate Director, 3 Assistant Directors, 2 Administrative Assistants, 8 Resident Directors, 2 Assistant Resident Directors, 2 Graduate Assistants, 105 Resident Assistants and 9 Graduate Hall Assistants • Collaborate with Dean of Students Office, Office of Equity and Title IX regarding the University Hearing and Appeals Process, medical and academic withdrawals and intensive on and off campus treatment plans
• Serve as departmental and university crisis responder; triage and support faculty, staff and students in crisis
• Serve as the liaison and departmental point person between Residential Life and various campus stakeholders:
o University Bias Response Team, University Behavioral Consultation Team: Threat Assessment, University Students of Concern, Northwestern Police Department, University Emergency Response Team, Counseling and Psychological Services, Health Prevention and Wellness, Event Support Team
• Collaborate and work closely with other Residential Services offices: Administrative Services, Residential Academic Initiatives, Budget and Finance and Facilities and Construction
• Implement and lead the Undergraduate Residential Experience Initiative focusing on community, affinity and identity
Washington University in St. LouisAssociate Director of Residential Life
Jul. 2014 - Aug. 2017St. Louis, MO• Serve as a member of the Residential Life leadership team, specifically providing oversight and management for a community of approximately 5,500 undergraduate students
• Annually recruit, hire, evaluate and supervise 13 master level Residential College Directors • Annually recruit, hire and train 14 bachelor level Graduate Fellows that work within Residential Life
• Annually recruit, train, supervise, and evaluate 2 full-time bachelor level Residential Life Staff Advisors and 1 master level Coordinator • Share back-up on call emergency responsibilities for residential campus emergencies with Associate Directors
o Triage and support students in crisis; Communicate with student family members when needed
• Collaborate with the Director of Housing Operations, Assistant Director of Housekeeping and Housing Facilities Manager to foster a strong connection to the university by providing exceptional programs and services for students residing in Residential Life housing
• Collaborate with Associate Dean for Residential Undergraduate Learning and live-in Faculty Fellows and Faculty Associates to promote the blended living/learning environment for the residential communities • Advise, train, supervise, and evaluate 15 officers of Congress of the South 40 (Student Residential Government) and oversee large scale programming for 3300 residential students
• Direct the vision and mission of the Social Justice Center
o Set annual priorities and goals with Social Justice Center leadership
o Supervise 2 professional master level staff members who promote and foster Social Justice customs and traditions
o Provide leadership and support to the Social Justice Center Professional Staff Advisory Council, Leadership Council and Social Justice Center Graduate Fellow
o Connect Social Justice Center initiatives with Residential Life, the Center for Diversity and Inclusion and the larger campus constituency
Washington University in St. LouisAssistant Director of Residential Life; Leadership Development
Jun. 2012 - Jul. 2014St Louis, MO• Serve as the departmental point person that works with Academic Deans, Orientation, Campus Life and Office of Sustainability to enhance all student experiences
• Chair Sophomore Initiatives efforts in collaboration with Academic Deans and Campus Life
• Coordinate collaborative efforts with Student Union, Campus Life, and other university constituents
• Co-chair First 40 Days Initiative, a collaborative effort between Residential Life, Campus Life and Orientation to provide social and cultural events to all new students
• Serve in call duty rotation for residential campus emergencies with Associate Directors
• Recruit, train, supervise and evaluate 10 Graduate Fellows and a full time Residential Life Intern • Advise 15 officers of the Congress of the South 40 (Student Residential Government), and oversee programming for 3,300 residents
• Meet weekly with Congress of the South 40 (CS40) officers, assembly and committees
• Work closely to connect CS40 organization with the goals of Residential Life
• Manage CS40 budget of $540,000, which includes authorizing, ordering and termination of procurement cards
• Attend and coordinate local, regional and national student government conferences
• Facilitate advisor training for Residential College Directors
• Advise National Residential Hall Honorary
• Co-chair the reinvention of Ursa’s Nite Life Café; an alternative late night programming venue • Serve on university Green Dot-Bystander Intervention Response Team led by Student Health Services
o Coordinate collaborative university efforts that promote Green Dot to larger university constituents
o Facilitate 4 Bystander Intervention (Green Dot) Trainings for student, faculty and staff annually
o Connect Green Dot mission to larger university mission
Washington University in St. LouisResidential College Director
Jul. 2010 - May. 2012St Louis, MO• Recruited, trained, supervised, and evaluated 1 Graduate Fellow, 12 undergraduate Resident Advisors and 3 additional undergraduate Student Staff
• Assisted all students with orientation and transition into the University
• Maintained a system of intervention and referral for students experiencing academic or personal difficulties
• Interpreted, communicated, and implemented university policies and procedures
• Administered residential student judicial system and educational sanctions
• Served as an on-call liaison for residential campus emergencies for approximately 6000 residents
• Created, implemented, supervised, and evaluated the Community Engagement Model for residential students
• Worked with live-in Faculty Fellow/Faculty Associates to enhance student and faculty interaction in residential areas • Advised residential student government with a specific emphasis on community development and programming
• Managed residential area budget of $20K and accounting procedures
• Assisted with summer programs and conferences in the residential areas
• Maintained open lines of communication with different constituencies, including parents, campus partners, and academic partners
• Communicated and collaborated regularly with other student service and academic departments regarding Residential Life programs and special university initiatives
• Chaired/Co-chaired departmental committees such as staff training, selection, and staff recognition & support
• Served on various university, division, and departmental committees
Young Women's Leadership Charter School of ChicagoProgram Coordinator
Jul. 2009 - Jul. 2010Chicago, ILPlaced students in meaningful internship experiences, network with local, national and international businesses in hopes to partner with their companies and bring new programs to Young Women's. Coordinated the mentoring program and assisted with volunteers.
Loyola University ChicagoGraduate Assistant in Residence Life
Jul. 2007 - May. 2009
Loyola University ChicagoGraduate student
Jan. 2007 - Jan. 2009
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