Keep in touch with meI'm using Intch to connect with new people. Use this link to open chat with me via Intch app
Work Background
CroweSenior Solutions Architect
Mar. 2023 - Nov. 2024Indiana, United StatesAs a Senior Solutions Architect at Crowe, I led a team of analysts and developers in delivering solutions for Risk Management, Salesforce Voice, and Non-Profit organizations. Collaborating with cross-functional teams, we developed and implemented tailored solutions to meet our clients' needs.
EPAM SystemsSenior Business Solutions Architect
May. 2021 - Mar. 2023• Designed and implemented Salesforce solutions including Sales, Service, Voice, Maps, Territory Management, and Field Service for seamless customer experience.
• Collaborated with customers and project teams to develop strategic plans and ensure successful execution.
• Utilized a blend of technical and business skills to drive innovation and efficiency in solution development.
Truckstop.comDirector, Enterprise Applications
Mar. 2020 - Jan. 2021Built and managed a team of Analysts and Developers to execute Strategic Projects and provide day-to-day technical support to Salesforce Users
Truckstop.comERP Systems Manager
Dec. 2018 - Mar. 2020Greater Chicago AreaI manage the team responsible for Salesforce-platform-based systems that enable and provide internal and external Truckstop.com applications.
Talent RoverSenior Manager, Solution Engineering
Sep. 2016 - Sep. 2018Greater Chicago AreaTalent Rover modernizes the staffing and recruitment industry. It was born from frustration with software that overstated features, had piecemeal functionality and were peddled by a myriad of companies with no "on the desk experience.” Talent Rover is a fully mobile, cloud-based solution, that integrates social media while combining a robust applicant tracking system (ATS) with customer relationship management (CRM), human resource & benefits administration (HRIS), online timesheets & expense reports, integrated accounting software and branded communities to engage both clients and candidates. It embraces analytics enabling you to carefully analyze what drives your business and facilitate growth.
Vlocity - The Industry Cloud CompanySolutions Architect
Sep. 2015 - Aug. 2016Greater Chicago Area• I provide post-sales technical and functional leadership for key Vlocity accounts. Vlocity is a Salesforce.com partner providing Industry-specific applications for Telecommunications, Insurance, and Public Sector. •As a product expert I, work closely with sales and product teams to develop customer strategies that address business needs. Leveraging my deep expertise in business and implementation best practices along with the technical details of the Vlocity product and Force.com platform, I act as a trusted advisor to ensure customer success, as part of an integrated pre- and post-sales account team. • I am responsible for articulating the Vlocity vision and product strategy, designing and implementing technical project plans , and troubleshooting existing software deployments.
Salesforce.comSenior Cloud Success Technologist
Sep. 2010 - Sep. 2015I'm focused on the technical aspects of post-sales implementation, fostering user adoption and helping customers derive the best value from their Salesforce investment.
Salesforce.comCustomer Success Manager
Oct. 2009 - Sep. 2010
OraclePrincipal Implementation Advisor
Mar. 2008 - Apr. 2009Customer Advocate for Siebel CRM On Demand
VendavoProgram Manager
Nov. 2007 - Mar. 2008Full project management and P&L responsibility for implementing Vendavo's B2B Price Management and Optimization Suite. Also responsible for account management of partner-led implementations.
The Maids Home Services of Northwest IndianaDirector of Operations
Jan. 2006 - Jan. 2007Co-owner of an upscale residential cleaning service franchise.
Siebel Systems Inc.Manager, Support Account Management
Jun. 2003 - Mar. 2006Led a team of seasoned account managers handling Technical Support relationships with key accounts.
Siebel Systems Inc.Technical Account Manager
May. 1998 - Jun. 2003Managed a wide range of customers and projects, from 5-person startups to major multinationals.
Intch is a Professional Networking App for the Future of WorkSee more people like Kevin on Intch
300k+ people
130+ countries
AI matching
Get Intch if you'd like to
489368 people
24
Data Scientist Intern @ Newell Brands
16
Program Manager @ DISH Network
18
Senior Software Engineer @ EarnIn
68882 people
18
Senior Software Engineer @ EarnIn
42
Senior Mining Engineer @ Riot blockchain
21
Technical Support Engineer - L2 @ Axis Communications / 2N