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Work Background
Head of Marketing
MADE OMNI INC.Head of Marketing
Nov. 2023Bogotá, Distrito Capital, ColombiaI oversee Media Buying and Lead Acquisition initiatives, enhancing marketing strategy performance through data analysis and weekly action plans to facilitate business growth.
Sales Development
MADE OMNI INC.Sales Development
May. 2023 - Oct. 2023Bogotá, Distrito Capital, ColombiaAs an SDR, I excelled at prospecting qualified leads. I engaged through meaningful conversations, understanding pain points and effectively presenting our client's offer. On top of meeting KPIs and actively collaborating with the sales team, contributing valuable insights and strategies to enhance wins.
Logistics Coordinator
Lean Solutions GroupLogistics Coordinator
Jul. 2022 - Mar. 2023Bogotá, Distrito Capital, ColombiaAs a Logistics Coordinator at one of the largest logistics companies in the US, I managed communication with shippers across the US and Canada, coordinating shipments, setting appointments, and providing real-time supply chain updates. I also resolved procedural issues promptly, ensuring efficient logistics operations.
Customer Service
SutherlandCustomer Service
Nov. 2021 - May. 2022Bogotá, Distrito Capital, ColombiaI advised customers on auto loans, covering APR, principal balance, interest, and amortization. I assisted with payments, loan extensions, and payment arrangements to enhance customer satisfaction.
Administrative Assistant
Ejecuciones y Procesos ltda.Administrative Assistant
Jan. 2018 - May. 2020Bogotá, Distrito Capital, ColombiaI played a crucial role in maintaining the efficiency and organization of the office. My responsibilities included managing schedules, coordinating meetings, handling correspondence, and providing essential administrative support.

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