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Work Background
ABN AMRO Clearing BankTrading Commercial Operations
Sep. 2023Amsterdam, North Holland, Netherlands- Drove revenue up by 17% by creating new opportunities and expanding existing accounts, with efficient identification and persuasion of the decision makers.
- Improved client relationships through regular meetings and care for each specific needs, achieving a customer satisfaction rate of 94%. - Outperformed KPIs of trade efficiency, solving any issues for clients and troubleshooting, bringing team breaks down to less than 50%.
AmenitizSales Development Representative
Oct. 2022 - Apr. 2023Barcelona, Catalonia, Spain- Consistently overachieved personal monthly targets, with an average of over 40 calls connected and 3 demos booked per day. - Helped the Spanish and Portuguese market expansion, achieving a 140% MRR increase vs team target since the first month.
- Contributed to the forecasting and development of team strategy, resulting in consistently achieving goals ahead of schedule.
- Collaborated cross-functionally with product teams to align customer needs with product enhancements, resulting in a 22% increase in sales.
ABANCA PortugalPrivate Banking Intern
Jun. 2020 - Sep. 2020Lisbon, Portugal- Conducted thorough research and analysis of complex financial products, resulting in a 30% increase in revenue generation for the team by offering the best products to clients based on their objectives and risk profiles.
- Provided exceptional support to Private Bankers and their High Net Worth Individual clients, resulting in a 95% satisfaction rating in client feedback surveys and positive feedback from superiors on communication style and effectiveness.
- Significantly improved communication skills, establishing strong connections with bankers and clients, and receiving motivating feedback from superiors.
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