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Work Background
SantexSME - Santex AI Lab
Feb. 2025
SantexSolution Engineering - SME
Feb. 2025
DesignliProduct Owner
Jan. 2024 - Feb. 2025Buenos Aires Province, Argentina
digiventuresHead of Solutions Design & Implementation
Aug. 2022 - Jan. 2024Buenos Aires y alrededoresAs the Head of Solutions Design and Implementation at Digi, I lead a team of solution designers, to deliver customer centric solutions tailored to our clients' unique needs. In this leadership role, I am responsible for driving the design, development, and successful implementation of innovative solutions that have significantly impacted our clients' businesses. Key Achievements and Responsibilities: Strategic Vision: Cocreated and drived the strategic roadmap for solutions design and implementation, aligning with the company's overarching goals and objectives. Client-Centric Solutions: Collaborate closely with our sales and client-facing teams to deeply understand client requirements and craft tailored solutions that deliver exceptional value and drive business growth. Project Management Excellence: Overseeing the end-to-end project lifecycle, ensuring on-time delivery, client satisfaction and the successful implementation of solutions. Client Engagement: Acted as a trusted advisor to clients, providing valuable insights and recommendations to help them achieve their business objectives through our solutions.
WoloxHead of Solutions Design
Aug. 2019 - Aug. 2022Ciudad Autonoma de Buenos AiresResponsible for the global value proposition of the services offered by Wolox, its development, improvement, and expansion. I collaborated closely with the Heads and Top Management team to define and enhance the services we provided through the analysis of global business metrics and customer feedback. I led a team of 6 individuals responsible for crafting the value proposition for clients in commercial sessions, team scaling, and project planning. We worked collaboratively with technical leaders (design, development, and architecture) for estimation, technical definition, and the creation of the value proposition for each project our clients require. In my personal role, I was responsible for the conversion rate and customer satisfaction KPIs for new sales.
WoloxDiseñador de soluciones
Sep. 2018 - Aug. 2019Buenos aires
OracleHCM Consultant
Feb. 2017 - Sep. 2018Juana Manso 1069tecnico en HCM para Oracle Fusion
Trading Parts CorpCustomer Support Specialist
Jun. 2013 - Jan. 2017Buenos AiresCustomer support en empresa de comercio exterior, con trabajos en soporte tecnico, diseno y tecnologia.
Trading Parts CorpServicio Tecnico, Atencion al cliente y ventas
Jun. 2012 - Jan. 2017San IsidroPuesto Junior, primer trabajo incie mis responsabilidades en analisis de datos de ventas, luego de terminar de automatizar la recoleccion de datos de ventas para esta empresa, pase a hacer servicio tecnico y ventas.
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