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Work Background
FreelanceFreelance Data Analyst and Business Analyst
Sep. 2024I specialize in transforming complex datasets into actionable insights to drive strategic decision-making. With a keen eye for detail and a passion for data-driven solutions. Data Analyst Tasks:
+ Create dynamic dashboards using Excel, Power BI, or Tableau for actionable insights.
+ Analyze trends and provide data-driven recommendations for business improvement. Business Analyst Tasks:
+ Document business requirements to improve processes and drive project success.
+ Analyze financial data to deliver insights for optimizing budgets and performance.
AT&TRetail Sales Consultant
Jul. 2021• Provide excellent customer service while maintaining and exceeding sales goals.
• Advise customers on cellular products, data plans and TV services that fit their needs and budget.
• Educate customers about new/on-sale devices and services to promote sales.
• Investigate customer complaints and issues and provide a quick and effective resolution to ensure customer satisfaction.
• Utilized Salesforce to conduct targeted prospecting, efficiently identifying and cultivating new business opportunities for sustained growth.
•Train and help hire new employees as active M.O.D while maintaining positivity and patience according to company standards. Sales attainment/ Achievements - 2021 - 109% attainment - 2022- 122% attainment
AmazonFC Associate & Learning Assistant/ Process Guide
May. 2020 - Jul. 2021Thornton, Colorado, United States• Instruct stock handlers as to proper storage of various materials.
• Supervised and trained team members.
• Provide customer service with safety procedures and package troubleshooting.
• Check incoming shipments against orders.
• Inspect goods for signs of damage.
• Ensured that premises and equipment were clean and in good working order.
University of Colorado DenverGeophysics project - Undergraduate Researcher
Aug. 2018 - Dec. 2018Boulder, Colorado AreaConducted an electrical survey of the Beech Area’s apparent resistivity by using an EM31 and Vertical Electrical Sounding (VES) arranged in a Wenner array. Used collected data to create a resistivity contour map of the area with MATLAB. Used a Geometrics Strata Visor to get refraction readings to determine what the shallow subsurface looks like; number of layers, thickness and seismic P-wave velocities and to possibly find the true dip of the area. Organized field notes and paperwork for my group.
University of Colorado BoulderGeoscience Research Assistant / Lab Technician
Nov. 2017 - Apr. 2020Boulder, ColoradoCollect and analyze soil and lipid samples to determine their chemical properties, pH level, strengths, and other specifications Perform multiple Bligh and Dyer (B&D) extraction of intact polar lipids (IPLs) to determine and create a report on the oxygen levels in the Atlantic Ocean Provide lab and office support with overseeing calibration and maintenance of the laboratory equipment Assist in sample and data collection for graduate student dissertation and master thesis Daily geology duties: field mapping and sampling, data compilation, core logging, reporting and 3D modeling
University of Colorado BoulderHydrology project - Undergraduate Researcher
Aug. 2017 - Oct. 2017Colorado Springs, Colorado AreaMeasured the depth of water on several wells by using a Water level meter and a Downhole well sounder to calculate the elevation head and Horizontal hydraulic gradient. Performed a slug test to determine the hydraulic conductivity and storage of the well and to also determine migration directions of the Groundwater in Colorado Springs. Analyzed and interpreted Hydrological data for reports and for use by the University of Colorado, Boulder.
University of Colorado BoulderMaintenance Assistant
May. 2017 - Aug. 2017Boulder, ColoradoHandled customers and students’ issues and inquiries in the Dormitories. Regularly assisted lead mechanic on larger projects such as air filter replacements, UV light replacements and fixing indoor equipment: Beds, Microwaves, Fridges, Wardrobes and TV. Regularly maintain tools, workshop, and equipment in good and clean condition. Performed construction and equipment inspections of the Dormitories.
University of Colorado BoulderTextbook handler & Technician
May. 2016 - Aug. 2016United StatesSupported clients with EDI issues and resolved claims. Package, shipping and Handling of Books and other materials. Increased the efficiency and speed of the bookstore by 10%.
University of Colorado BoulderGeology project - Geoscience Research Assistant
May. 2016 - Jul. 2016Boulder, ColoradoProvided technical support for environmental remediation projects in the boulder creek river. Produced data relevant to elevation, dimensions, contour and geographical features of assigned sites. Performed wind and site analyses, including determination of wind resource and site characteristics.
Yas IslandF1 car designer - Team Leader
Aug. 2013 - Dec. 2013Abu Dhabi, United Arab EmiratesSupervise my team in designing and building an F1 race car for the Annual competition held in Yas Island, United Arab Emirates. Represented my team and gave presentations to large groups of mechanics about the project, its design specifications and what changes are required to improve the performance of the machine.
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Looking to transition into Tech./. Former sales Representative and have very good Communication skilss @ @NikeStore