HuddleOperations Team Lead
Apr. 2022 - Oct. 2023Zagreb, CroatiaAs Operations Team Lead I am a key part of the management team and oversee high-level operational and HR duties. I am organising and coordinating office administration, procedures and processes to ensure organisational effectiveness, efficiency and safety. I am responsible for developing intra-office communication protocols, streamlining administrative procedures, inventory control, office staff supervision and procurement process. I am also in charge of the payment process in Croatia and the US, and as of this year I am leading the process of creating and implementing new benefits programs for all of our employees. I am also involved in implementation of new HRIS, job systematisation and company merger with another company. My responsibilities are:
● point person for all employee questions
● working with the P&C team on everyday tasks (employee contracts, work licenses, internal
communication)
● organising office operations and procedures (Staff handbook, Travel and Expenses policy, various
processes)
● coordination with IT department on all office equipment
● managing relationships with vendors, service providers, and landlord, ensuring that all items are invoiced and paid on time
● managing contract and price negotiations with office vendors, service providers, and office lease
● performing reviews and analysis of special projects and keep the management properly informed
● mentoring new employees in Operations team
● lead in the planning and performance of company events and employer branding activities
● Safety at Work Specialist (covering all segments of Safety at Work)