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Work Background
Mission InboxCEO & CTO
Jan. 2024Chicago, Illinois, United StatesWe are to email managers what Salesforce is for sales, and HubSpot is for marketing. Our platform enables you to monitor and optimize every email deliverability component to guarantee you inbox your emails
SendersChief Operations Officer
Jun. 2022 - Jun. 2023New York, United States
SendersHead Of People & Customer Success
Oct. 2021 - Jun. 2022New York, United StatesSenders is focused entirely on high-velocity/high-volume cold email outbound for lead generation, partnership development, and go-to-market.
We are currently running cold email outbound or deliverability infrastructure for over 50 venture-backed companies.
Our service offering covers:
1. Deliverability infrastructure. Setting up and maintaining systems that allow for safely scaling up cold email sending.
2. Account assistance. Maintaining well-organized and hygienic cold email outbound setups.
3. Strategy. Advising companies on what is working and what to expect.
Regroup Mass Notification®Head of Customer Success
Nov. 2020 - Oct. 2021United States
GobvioFounder & CEO
May. 2020 - Jan. 2024United StatesAcquired by GoFound. Founded and led GOBVIO, a GTM and email deliverability agency, achieving over $1M in revenue, building a team of 13, and serving 150+ clients across the USA, Canada, and LATAM.
AlowareHead Of Sales
Mar. 2020 - Nov. 2020Joined the company to lead revenue growth efforts in the US market, build a sales team, build and implement all sales operations processes, move the company to a fully SaaS subscription model.
TalkpushKey Accounts Director
Oct. 2019 - Mar. 2020Mexico
Founder InstituteCountry Co-Director
Sep. 2019 - Mar. 2021Guide Startups into growth hacking and sales acceleration
TalkpushRegional Sales Director
Dec. 2018 - Oct. 2019United StatesTalkpush is growing and we have developed a new region for our business Obligations:
- Hire a top-performing team to support and expand.
- Lead the sales efforts in the region
- Lead customer base expansion
- Open offices in the biggest markets in the Americas - Lead customer success and retention efforts
TalkpushCustomer Success Director
Dec. 2017 - Dec. 2018United StatesTalkpush is growing and we have developed a new region for our business in the Americas Obligations:
- Hire a top-performing team to support and expand.
- Lead the sales efforts in the region
- Lead customer base expansion
- Open offices in the biggest markets in the Americas
- Lead customer success and retention efforts
TalkpushCustomer Success Manager
Aug. 2017 - Dec. 2017Costa RicaTalkpush is the new way employers and candidates connect all over the world. We believe hiring is about starting conversations; and are on a mission to level up the recruitment experience. Main Goal
Build the customer base for Talkpush in Latin America Responsibilities:
-Account Management: Manage the relationship with some of the Company’s clients
- Business Development: Meet with the Human Resources departments of large organizations to help them automate their recruitment process using Talkpush. Set up their trial accounts and try to convert them into paying customers
- Account planning: Gather information on your account's recruitment strategies and propose improvements/optimization methods
- Marketing and Events: Organize and participate in events with the HR community to expand our reach the community, with an initial focus on Costa Rica, and expanding to the region. Follow up with event attendees to establish potential leads and build the sales pipeline
- Customer Evangelism: Identify customers/users of Talkpush which can become brand evangelists and who can carry positive word-of-mouth in the market. Incorporate their story in the marketing narrative of Talkpush via case studies, testimonials, and media contacts.
POW FitnessFounder
Nov. 2015 - Aug. 2017San Pedro San JoseFounder of the first Gym managed by lobby systems, an automatic entrance, and no paper workout routines, all is managed by our App. Obligations:
-Maintain customer relationships in optimum level while adapting the service to their needs.
-Optimizing the product to market preferences and trends.
-Assist as support in-floor labors.
MBA ConsultoresSales Development Executive
Apr. 2015 - Feb. 2016Costa RicaGenerated new sales opportunities by developing relationships with new and existing clients
through individualized account management. Forecasted and reviewed existing client
contracts and created comprehensive reports for each target new industry on a quarterly and
annual basis
-Conducted research that placed emphasis on companies with ISO certification need or
would benefit from ISO certifications
-Represented the company at regional conferences and trade shows.
-Support the Consulting team as Junior Consultor in Goverment projects
VonageTier 1 Sales agent
Dec. 2012 - Feb. 2014Served as a key member of the Tier 1 Sales team which managed new and existing important
clients
In Charge of coaching the rest of Sales representativesto enhance and refine customer
relationships and satisfaction.
Teleperformance Costa RicaCustomer service agent
Sep. 2011 - Mar. 2012Customer Services representative, Troubleshooting and order checking
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